Арабское хамство Arab rudeness

Excellent location of the hotel. The hotel itself has great potential, but repairs have not been done for probably 10 years. There are tattered chairs in the hall, cabinet doors are falling off in the rooms, the same is in the restaurant, there is an old dirty carpet everywhere, the most interesting thing is that even the pillowcases during the war are even torn before you had time to lie down. In the elevator one evening we met a French woman who was shocked by a cockroach who visited her room. : -). The attitude of the staff was tolerable (if you do not take into account the fact that this was the first time from the management of the hotel on my birthday, not only congratulations followed, but on the contrary, having already independently reminded that the cake was supposed to be, the administrator promised, and then until the end of our stay, he turned his head away) until the day of departure: our plane was delayed and the guide at the reception left a notice for us about this, while no one told us to leave the room before 12-00, we packed all our things and went to the beach in full confidence that everything is fine. Upon arrival from the beach, they found that everything we needed was taken from our room: towels, bedding, etc. We collected our bags and went down to the exit, going to the administrator to pay our bills, we were taken aback by the fact that we were required to pay for 1/2 day extra. In the dispute, even our accompanying guide did not help us, we had to pay an amount of 35 euros (this despite the fact that upon arrival we paid 30 euros for a sea view room, although they don’t pay more than 15-20 euros), for the fact that our bags We stayed in the room for 3 hours.
Regarding the SPA, I don’t know what expert called that viper in the SPA, where there is no concept of what a massage is at all, it’s better not to go there so as not to be upset. We went to the Spa of the nearby Sofitel. Everything is as it should be and corresponds to 5 stars.
In fact, Tunisia is a very good place to relax, the sea is just super, and the climate is pleasant, the main thing is not to miss the choice of a hotel. Good luck.