Отель на 3*, питание плохое, пляж очень грязный 3* hotel, bad food, very dirty beach

Good afternoon.

We stayed at this hotel as a family with 2 children (3 years old and 1 year old). We went in late August - early September 2016, just returned and all the memories are fresh. Before Tunisia, they were in different countries and different hotels, there is something to compare objectively. Immediately upon arrival, I didn’t like a lot, but then I got used to it, so I’ll describe the dry residue.
In short, we can say that the hotel has great potential, which does not develop. Can't or won't.

1. Sea and beach
The sea and the beach itself are magnificent. The nature is wonderful, the purest water and a wonderful sandy beach. There are no unpleasant sea odors. When the sea is calm, the bottom of the buoys is visible - the water is clear.

But! ! The hotel does not take good care of the beach. Perhaps this is due to the fact that the beach is municipal, but it is really poorly cleaned. The main problem is the dirt from camels and horses, which are constantly driven along the shore to ride tourists.
Animals defecate right on the shore and it's all washed into the sea. The person who is responsible for cleaning the beach is more busy with his own affairs - he cleans the beach for 10 minutes, then repairs the boat for half a day and sells the drums. Algae mixed with animal poop lie on the shore. AND IT'S SO MUCH! LOTS OF! ! When the sea is rough and waves begin, it is all washed away into the sea. So it is not uncommon to find camel feces in the sea. Not nice. During the 11 days that we were at the hotel, no one removed the heaps of algae brought ashore. For nature - plus, for cleaning - minus.

2. Meals and All Inclusive system
This is the second minus in the hotel. The person who wrote here that this hotel does not have a restaurant, but a dining room, was absolutely right. The hotel has a main restaurant where breakfast and dinner are served, and there are also 2 restaurants near the beach that combine for lunch. Unfortunately, there are no a-la-carte restaurants in the hotel.
The food is really boring and monotonous.
Dishes on the menu change only in places. . For example, pancakes are not fried for breakfast, but ready-made pancakes are reheated. For lunch, the main dish is fish or chicken fried over a fire. For something more or less normal, like fries, there is a huge queue. Everything is burnt, greasy, the smell is on the whole hotel. . No juices, only powdered drinks. There is no children's food at all.
There is practically nothing to eat between breakfast, lunch and dinner. The choice is minimal and in fact comes down to sweets left over from lunch and pizza. However, it is also difficult to call it a pizza, in fact it is a ready-made dough with tomato paste spread on it and heated in the oven.
Dirty dishes are common. All food is exposed openly, many flies fly over it, which constantly sit on food. . We even found dead flies and someone's hair in the food itself. . Very unpleasant.
The main disadvantage in this is that everyone was poisoned from food or water.

You have to be very careful with food. A woman with 3 children rested with us, whose temperature rose to 40 degrees from poisoning. Moreover, not only children were poisoned, but also adult strong men.
Alcohol in the hotel is a separate issue. It is locally produced and it was simply terrible to drink it, even beer. On the first day I drank 1 shot of whiskey, after that I got poisoned and lay for 2 days.
Be careful.

3. Room, territory, pools and the building of the hotel itself
This is the best point. The hotel itself, in terms of location and construction, is wonderful. The hotel has a huge potential and if the management paid more attention to food and the beach, the hotel would have every chance to qualify for 5 *.
I must say that the hotel is huge. The beach and dining rooms are clearly not designed for 100% occupancy. We walked around the territory, noticed that more than half of the rooms in the far part of the hotel were empty, and for a very long time. Entire buildings are empty.
The rooms are open, they store mattresses, cribs, and some other things. .
However, for all its vastness, there is no territory for walking. There are paths between the buildings, but everything is very crowded, so there is nowhere to walk.
Our room was objectively good. In the main building on the 1st floor, exit to the courtyard, quiet and peaceful. There are no strangers, and in the evenings the music from the animation is not so much audible. Walk to the sea and the dining room - close. The room had an LCD TV, a common air conditioning system, everything worked, everything is fine. On one day, hot water was turned off for almost a day, but it was some kind of global accident. . There were no Russian channels on TV. Someone here wrote that the bungalow had constant problems with the sewerage, clogged due to sand. We didn't have that.
The room was cleaned every day, everything is quite clean. Every day they put shampoos and shower gel, but bed linen was not changed. . I must say that the dirt in the room is applied very quickly.
The main reason for this is the sandy beach.

The hotel has a very unusual system with changing towels. They are picked up during the morning cleaning and are given out clean only after lunch. This is not convenient, because when you come before dinner from the sea and take a shower, there is nothing to dry yourself with. The problem is solved simply, we hid 1 or 2 towels in a suitcase.
From what we didn't like, it's problems with leisure time for children. We found a playground only towards the end of the holiday. She looks sad - one slide and a swing. . We talked to people, they say that a dead rat lay on the site for several days. Complained to reception, zero response. In the end, they removed it themselves.
There are many bars in the hotel, but all are closed. . The potential is great, but not used. .

4. Animation and daytime activities
Daytime entertainment in the hotel at least. Water aerobics and sometimes volleyball. .
Evening animation is quite sad, rather reminiscent of amateur performances in a drama club. .
A couple of animators are trying to entice the audience. . For children, the evening animation lasts about 10 minutes. They include classic "hits" from the series "YUPI Ya Ya, YUPI E E" and memorized movements are danced. . No costumes, no performances. . There is none of this. .
Moreover, there is almost nothing for children in the hotel at all. Sad platform, 1 water slide with a paddling pool and that's it. .

5. Contingent at the hotel
The main contingent in the hotel - Arabs from Algeria and Libya, approximately 80%. There are few Russians, there were 6-8 families with us, very nice people. There are no Ukrainians.
Irina, Anatoly, Sanya from Belgorod, Yura from Orenburg - hello everyone! : )
Among the guests of the hotel - all very decent people. No cattle, rudeness and rudeness - no.
Confuses the attitude of Arabs towards white children. It is perfectly normal for them to run up to the child, start hugging him, kissing him, taking pictures with him. Intrusive…
The hotel staff is generally normal, but there are a number of people who are not happy with life. .
They grumble something under their breath in Arabic and the Russians are clearly not respectful. And if a Frenchman or a German is standing nearby, then they will bow before them, they will put fresh food, smile, and immediately become polite. .

6. Climate and weather

For children, the end of August - the beginning of September is a very comfortable time. Warm, the sun does not bake much, the sea is warm.
Another feature is very high humidity. We had a wet bed all the time, clothes in the room. . But that's not much of a concern.