Saphir Palace & Spa 5*– Reviews

8
Rating 7.110
based on
8 reviews
№29 in the hotel rating Hammamet
7.3 Rooms
7.5 Service
7.5 Cleanliness
8.7 Food
7.2 Amenities
The hotel is located in Hammamet, 6 km from the city center, next to Yasmine Hammamet Beach. The hotel first opened its doors to guests in 2005. The hotel is perfect for a family vacation, a romantic getaway or a vacation with friends.More →
аватар pavelkievup
 •  traveled 10 years ago
Rating 8.0
Transfer, service, cleanliness, food, beach - excellent. Wi-fi only in the lobby, unheated pool - cool water at the beginning of the season. If there is a good price, I will consider it. Attention at the airport, do not let the porters carry the bag - they require a lot of baksheesh))) … More ▾ Transfer, service, cleanliness, food, beach - excellent. Wi-fi only in the lobby, unheated pool - cool water at the beginning of the season. If there is a good price, I will consider it. Attention at the airport, do not let the porters carry the bag - they require a lot of baksheesh)))
аватар melnir1987
 •  traveled 11 years ago
Rating 6.0
The hotel does not correspond to the declared category (5 *) and, accordingly, the prices requested for it! There are no air conditioners in the rooms, there is a general central air conditioner that does not work at your request, but when it comes into the heads of those. staff. All the content of the hotel is old - furniture, appliances. … More ▾ The hotel does not correspond to the declared category (5 *) and, accordingly, the prices requested for it! There are no air conditioners in the rooms, there is a general central air conditioner that does not work at your request, but when it comes into the heads of those. staff. All the content of the hotel is old - furniture, appliances. . . There is no mini-bar in the room, the service of the staff (especially the waiters - thirsty for a tip and scurrying around the dining room with dull and frostbitten faces) wants the best, I note that the reception and porters worked for 5. Animation at the kindergarten level and more annoying! The attitude towards the Slavs is one level lower than towards the Europeans, for the same French and Germans they run around like little children. The food is good but monotonous and annoying, though two comrades got poisoned and two days of bed rest (they didn’t drink alcohol), as the doctor said (they called for insurance - there’s not even a nurse in the hotel) a change in diet - but I note that the kitchen is not much different from our usual one! The hotel is really boring and there is really nothing to do - for a long time pastime is not suitable, excursions save. As for the country itself, the idea is to make every citizen fix on tourists through deception and extortion! Do not try to buy anything or bargain in the markets or on the beach - overpay at least 3 times! Buy everything in stores with fixed prices! Everywhere outside the hotel is very dirty, though the beaches are clean. As for me, the country and the hotel at one time - there is no desire to return, so for show - one time is possible.
аватар nika-veronika
 •  traveled 12 years ago
Rating 7.0
arrived last night from Kyiv. flew 3 and a half hours. by bus from the airport - 30 minutes. first impressions: it has been raining since evening until now, there are many flies in the hotel, the hotel is large, the beach is across the road. building - 4 floors. our standard room - old shabby furniture and plumbing, on the second floor. … More ▾ arrived last night from Kyiv. flew 3 and a half hours. by bus from the airport - 30 minutes. first impressions: it has been raining since evening until now, there are many flies in the hotel, the hotel is large, the beach is across the road. building - 4 floors. our standard room - old shabby furniture and plumbing, on the second floor. therefore, last night there was an impression that the dance show was not held in the hall, but in the bathroom behind the wall))) apparently, they gave such a number to start with the hope that we would return to change and pay (usual Turkish-Egyptian-Tunisian practice). dinner - turkey, chicken, fruits and vegetables, pastries, spaghetti, etc. breakfast: standard: pancakes, sausages, eggs, fruits (not very good), pastries, 2 types of cheese, 3 types of sausage, muesli, etc. the restaurant is not very clean. contingent: foreigners - couples, families and companies of pensioners. there are professional photographers (for 1 disk with your photos - 7 dinars, discounts are possible). the exchange rate for dinars is the same throughout the country (at the bank, hotels and the airport). when leaving the country, you can exchange dinars back (provided you have a certificate stating that you have exchanged before) - but not more than 100 dinars per person. I will answer all questions) I hope that the weather will improve!
аватар
 •  traveled 12 years ago
Rating 5.0
I'll start with the arrival in the country. Everything went well at the airport, filling out declarations, meeting with the tour operator, the bus is all ok. We went to the hotel, struck by the terrible dirt everywhere. The hope that the resort area would be cleaner did not materialize. Dirt and the smell of sewage is also present next to the hotel on the central embankment of the resort pancake of the city. … More ▾ I'll start with the arrival in the country. Everything went well at the airport, filling out declarations, meeting with the tour operator, the bus is all ok. We went to the hotel, struck by the terrible dirt everywhere. The hope that the resort area would be cleaner did not materialize. Dirt and the smell of sewage is also present next to the hotel on the central embankment of the resort pancake of the city. The hotel is large, not old and quite beautiful, BUT the territory, which is practically not cut down. Pool with sharp corners, unkempt greenery around the perimeter and EVERYTHING. After Turkey and Egypt SHOCK. Settled promptly and courteously. Sea view room 4th floor got without any hints. Thanks. The room is large and comfortable. Separate toilet, separate shower, separate bathroom. There was no declared safe, they dragged it on the 3rd day. The food is good. The stomach for 3 days did not hurt anyone from the family. The variety and masterpiece of culinary delights is inferior to Egyptian and Turkish. The BAD thing is that there is one paper napkin per person on the tables, often there is no salt and pepper, and you may not dream of toothpicks in principle, they are NOT, plus you do not pour yourself soft drinks, tea, coffee, etc. d. , and the waiter brings you according to your order. No bar in the restaurant! there are few waiters, they are slow-witted, they serve for a long time and do not understand almost Russian. Tea and coffee will be brought in the morning. Lunch and dinner are not allowed. Kick-Ass European system pancake, as explained to us by a hotel guide (good fellow) fights for us in good faith. Now we go to the beach and get another blow to the mind where we came for a lot of money, in principle! The beach is sandy with GOLDEN sand, filthy with camels and horses, on which tourists seem to ride along the coastline. For 3 days I saw some who decided on this, but the cattle marks the beach constantly, cruising back and forth, spreading the "smell of violets". This aroma will haunt you everywhere, as the locals hold ungulates in high esteem, all sorts of carriages and other services. It would be nice to have cleaning on the beach. NO. In the morning you come, sun loungers head over heels, mattresses everywhere, bottles and other tourist waste all over the beach. Straw umbrellas, but small in size, it is difficult for a family to find a place in the shade. Everything is shaky and crooked. Today, for example, there is a strong wind, several of these umbrellas were knocked down, but what if it was on the head of a person lying next to him? Who will be responsible for what in this country? The sea of ​ ​ three days two is all in grass, cellophane, torn T-shirts and other rubbish. The water is green, apparently due to the sand. In Turkey and Egypt, for example, the water is turquoise and transparent as the conscience of a baby for the entire period of stay. This is not here. These are impressions on the third day. Outcome: regretted that they came - yes. Now we treat the same boring Turkey with respect. Sheer disharmony.
Review from — vOtpusk.ru
аватар Evt1588
 •  traveled 12 years ago
Rating 6.0
In principle, everything is not bad, only for what they went for a deuce. The beach is dirty and for three days we did not even see attempts to clean it. There are no umbrellas and sun loungers after 9-00, so if you want to sunbathe, take your seats early in the morning. I didn’t have time to get out one - for a small fee on the beach of a nearby cafe. … More ▾ In principle, everything is not bad, only for what they went for a deuce. The beach is dirty and for three days we did not even see attempts to clean it. There are no umbrellas and sun loungers after 9-00, so if you want to sunbathe, take your seats early in the morning. I didn’t have time to get out one - for a small fee on the beach of a nearby cafe.
No one fights with mosquitoes on the territory and in the hotel itself, so it is necessary to have protective equipment with you.
аватар
 •  traveled 12 years ago
Rating 9.0
We rested at the hotel from June 15 to June 27. The hotel certainly impressed with its comfort and majesty. Good rooms were settled immediately and without questions. The rooms are excellent - nothing to complain about! Spacious rooms with a balcony - very comfortable and pleasant. Three people were given a very spacious room. … More ▾ We rested at the hotel from June 15 to June 27. The hotel certainly impressed with its comfort and majesty. Good rooms were settled immediately and without questions. The rooms are excellent - nothing to complain about! Spacious rooms with a balcony - very comfortable and pleasant. Three people were given a very spacious room. The staff is quite polite, they speak French - good, English - medium, but quite enough, almost no one speaks Russian except the guides. Rooms are cleaned every day , qualitatively. . We liked the food: they served meat (beef, lamb), fish, a variety of salads, sauces, mussels, shrimp and delicious lasagna. Everything is varied. There are bars on site, there is also a bar on the beach, but there are only drinks. The sea is fabulous white fine sand, clean and beautiful! Outside the hotel there is a magnificent promenade with restaurants, shops and simply the most beautiful city of Hammamet. Behind the hotel is the New Medina (market). Also close to the Marina. There are not expensive cafes and very tasty ice cream with strawberries. Very friendly locals. . We had a great rest!! !
Review from — vOtpusk.ru
аватар Nusia
 •  traveled 13 years ago
Rating 7.0
We rested in Tunisia for the second time with my husband and 16-year-old son. Two years ago we were in Mahdia, and this time in Hammamet at the "IBEROSTAR SAPHIR PALACE HOTEL 5 *". Flying with Tunisian Airlines. Our flight from Boryspil was delayed for 5.5 hours, due to a strike at the Enfidha airport, planes were not released from there, so we had nothing to fly on. … More ▾ We rested in Tunisia for the second time with my husband and 16-year-old son. Two years ago we were in Mahdia, and this time in Hammamet at the "IBEROSTAR SAPHIR PALACE HOTEL 5 *". Flying with Tunisian Airlines. Our flight from Boryspil was delayed for 5.5 hours, due to a strike at the Enfidha airport, planes were not released from there, so we had nothing to fly on. During this time, we were given a sandwich and 0.5 bonacqua water each. We arrived at the hotel at the end of dinner, we were immediately given cards from the room, received a room with a sea view at no additional charge and were sent to a restaurant. We liked the hotel, everything worked, they cleaned well, towels were not reported for the first couple of days (we were 3), but after the remark they laid down correctly. There are only 2 small elevators - but there were no queues. Beach towels were issued without a deposit at the pool bar. Changed when available. Animation was at the pool - near the sea was not. And since the sea is on one side, and the pool is on the other, it was difficult to combine swimming in the sea with entertainment. Almost all hotels in South Hammamet are located across 2 roads, along which trains and beautiful carriages with horses drove. The transition did not bother at all, the track is not busy. There was a modest bar on the beach, which was rarely open and had only a few drinks, ice cream buns and cookies were not. When ordering in a bar or restaurant, they constantly asked for the room number, supposedly for a report, sometimes they asked for a signature. Almost everyone put crosses)). And on the day of departure (we had an evening flight), they wanted to drink a tonic - they didn’t give it, they said that the room was closed, it’s not allowed. ((. The cuisine was varied, everything was enough. But the child was bored. He said that it was better in Turkey. We spent more time by the sea, but he didn’t want to be alone by the pool. We went to the Sahara, we liked it, but it was tiring for us. We left at 7 am on the first day and returned at 9 pm on the second day, all the time on the road, traveled 1100 km, although there were stops every 2 hours, all the same, for 2 days after returning to the hotel, all the bones ached. special, as in any off-road village. I liked it more on camels, but I also got white and tall, that almost 3 times my son didn’t fall down, so he threw it up. We spent the night in some dumb hotel. 15 dinars, which no one warned about. The excursion to Carthage is much more interesting. Although there are very few ruins. We visited a la carte restaurants. In our hotel there was no music, nothing interesting. It was possible to visit the restaurants of all the hotels of the IBEROSTAR chain. There were back in mexicans com - tin. Everything is fiery, we thought we wouldn’t get drunk with water. ))
Wi-Fi in the hotel did not work on our phone, on laptops it was occasionally possible to enter at least somewhere. But in another Iberostar, Wi-Fi worked without problems. In general, we are satisfied with the rest, but if we go to Tunisia again, then only on the island of Djerba. The hotel guide said - if you want fun - go to 3 stars. And 5 stars are designed for the older generation and a relaxing holiday. It suited us, but the children are a bit bored there... We entertain ourselves. ))) Have a nice holiday everyone.
аватар fox2005
 •  traveled 14 years ago
Rating 9.0
Rested last summer, it was a great trip. The organization of the rest is amazing, there is no comparison with Egypt or Turkey, and the 5 * hotel corresponds to its status. Every day there was a representative of the host in the hotel, including urgent issues could be resolved on the spot promptly. Large, comfortable rooms with air conditioning (we booked a special room with a sea view, due to the fact that the road was nearby, it was a bit noisy, but after a couple of days you just get used to it, for how nice it is to go out onto the balcony, sit in the evening, look at the sea, listen to the sound of the waves. … More ▾ Rested last summer, it was a great trip. The organization of the rest is amazing, there is no comparison with Egypt or Turkey, and the 5 * hotel corresponds to its status. Every day there was a representative of the host in the hotel, including urgent issues could be resolved on the spot promptly. Large, comfortable rooms with air conditioning (we booked a special room with a sea view, due to the fact that the road was nearby, it was a bit noisy, but after a couple of days you just get used to it, for how nice it is to go out onto the balcony, sit in the evening, look at the sea, listen to the sound of the waves. . . ) the room is cleaned every day, the maids are very decent, a couple of times they left a tip for cleaning on the table, so no one took it. . . Meals: the quantity and variety of dishes is amazing, a lot of seafood dishes, always 5-6 types of fresh fruit and of course a sweet table. For food, we only took breakfast and dinner, but that was enough, you can buy a lot of different fruits on the market, the prices are simply ridiculous, a supermarket is 7 minutes. walk, you won’t stay hungry, but I’m generally silent about the many cafes and restaurants, the average cost of lunch for one is about 15-20 dinars. Beach: own, clean, mattresses and towels are free, there are not many people, foreigners prefer to lie down near the pool. The sea is clean, although this is not Egypt, you will not observe such a variety of marine flora and fauna (after all, the Mediterranean Sea), and the color of the water at noon is simply mesmerizing. There were only three Russian-speaking couples during our stay at the hotel : -), and this says a lot. In general, if you want to relax in comfort, do not hesitate in your choice, Tunisia will be able to offer you this.
цвет моря в полдень (вид  с балкона номера)


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HOTEL EXPERTS

Отель расположен в г. Хаммамет, в 6 км от центра города, рядом с пляжем Ясмин-Хаммамет. Гостиница впервые распахнула свои двери гостям в 2005 году. Отель прекрасно подойдет для семейного отдыха, романтического путешествия или для отдыха в кругу друзей.

Location Расстояние от отеля до аэропорта Энфида составляет 45 км, а до аэропорта Туниса – 85 км.
Description of the beach Собственный пляж на территории общественного. Первая береговая линия. Протяженность пляжа – 30 м.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

К услугам гостей открытая терраса. Есть камера хранения багажа. Стойка регистрации работает круглосуточно. На территории есть магазины. По запросу еда и напитки доставляются в номер.

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • car rental
  • safe
  • elevator
  • laundry
  • hairdresser/beauty salon
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids Детский бассейн, мини-клуб (возраст 4-12 лет), развлекательные программы.
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot  FREE 
  • nanny
Entertainment and sports Библиотека, дартс, стрельба из лука, петанг, мини-гольф
  • Spa or wellness center
  • sauna/bath/hammam
  • billiards
  • table tennis
  • tennis court
  • riding center
  • gym
  • organization of excursions
The address Boulevard 7 Novembre, 8052 Hammamet Yasmine, Hammamet - Tunisia
Phones: +216 72 241 600
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Для ценителей тишины и релакса есть Спа или велнес-центр. Вы можете прекрасно провести время за игрой в бильярд, настольный теннис, теннис. Любители конных прогулок могут обратиться в центр верховой езды. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. Если Вам нужна помощь по уходу за ребенком, вы можете заказать услуги няни.