I don't know where the positive reviews come from!

Written: 21 august 2018
Travel time: 8 — 15 august 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 2.0
Food: 2.0
Amenities: 3.0
We went to Tunisia not for the first time, so there was something to compare with. And in this hotel it is easier to list in a couple of lines what you liked than in a hundred lines what was terrible.
I liked the design - small white houses on the territory - like an authentic African village - it's very nice.
The area is also green which is a plus.
And a very pleasant Mauritanian cafe with Turkish coffee, mint tea and a very polite waiter.
Well, at the reception everyone is polite and willing to help.

And now for the bad.
1) I chose this hotel because, unlike the vast majority of the others, it had Wi-Fi throughout. In fact, he does not catch well anywhere. At least somehow (so that he can call his relatives on Viber and check his mail) he catches in the lobby. In rooms, bars and on the beach, he does not catch at all. That is, it seems to be there, but none of your devices can connect to it.
2) It seems that they have not heard about cleanliness here.

On the very first day, my mother saw a giant cockroach in the dining room (we have never seen such a thing in our lives), which calmly ran between the tables - she told the waiter - he slapped him as if nothing had happened. Then we crushed the same 2 in our room (! ). To say it's unpleasant is an understatement. We told the reception about the problem, we were promised to poison them and we didn’t see them again, but the sediment remained.
In general, the common areas of the hotel (reception bar, dining room) are very dirty. They don't seem to sweep under the tables at all. Between shifts, people in the dining room simply turn the fabric tablecloths over to the other side! They don't even clean the tables. Looks disgusting.
3) About food and drink. The feeling that they specifically select all the cheapest and poor quality. And no, this is not the case in all all inclusive, it's not true! We have something to compare with ....Here you get all the drinks from the diluted powder, they are poured from the machine. It tastes like syrup and sugar, it's impossible to drink anything.
Wine comes out of the machine too, imagine the quality...We only drank water, coffee and their local mint tea all week (the only plus point)
And the food is just a nightmare. It may appeal only to those who can only afford pasta at home. They seem to make salads once a week - and then you eat it all week. They are all weather-beaten and stale, and they also periodically add something that you didn’t eat yesterday (for example, pieces of nuggets that were served hot yesterday). It's disgusting!!!
Very poor choice of fish (and when it is, it is small, bony and inedible). We don't eat meat and sometimes we just couldn't find something to eat for lunch/dinner
Vegetables, cheese, fruits - of disgusting quality, withered, stale, stale, and sometimes completely rotten ...
4) What everyone goes for: the sea and the beach. Very disappointing compared to Hammamet last year (there was a perfect clear sea, clean bottom and beach).

Here the bottom is rocky, on the very first day one of us hit her toe hard and limped half the vacation. The waves are terrible, you can't buy it. And a very dirty sea - because of the waves raised from the bottom of the sand and algae. By the way, they "type" them away from the beach - in fact, they shake them off the beach into the sea along with camel excrement and thorns. And this hell at the entrance to the sea - imagine how "pleasant" it is to enter.

And do not say that they say "for such a price" - last year we were also in a hotel in Hammamet in August. Everything was WONDERFUL (sea, beach, food, drink, cleanliness, service, wifi) - but it was cheaper. So the price is irrelevant. This hotel just doesn't care about their guests.
Translated automatically from Russian. View original
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