Liked the hotel but not great

Written: 15 october 2012
Travel time: 17 — 29 august 2012
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 7.0
Cleanliness: 6.0
Food: 7.0
Amenities: 6.0
We rested at The Old Phuket from August 17 to August 29.2012. We went with Pegasus. We lived in the new Serene Wing, on the 4th floor. We are a family of 4 people, me, my husband, our girls are 13 and 18 years old. On the first day, it was not possible to settle us in the rooms next door, my husband and I were settled on the 4th floor, the girls - on the 2nd floor. But they responded to our request to settle nearby and promised to fix everything the next day, which was done and we all lived on the 4th floor. Thanks to this circumstance, we saw the difference in rooms with the same name Deluxe Pool View. The body of the Serene Wing is made in the shape of the letter "P", inside which the pool is located. My husband and I had a number in the front part of the building, the girls on the first day - in the side part. The room in the side part is smaller in size, the bathroom is made in the form of a narrow room, where a toilet bowl, a sink, a shower room, a bath are installed like a “train”.
Our rooms were much larger (in fact, it was possible to put four double beds there, although it is written that the maximum occupancy is 2 + 1), and a bathroom (indeed, a room with an area of ​ ​ ​ ​ at least 8 square meters). In general, we can say that we were lucky with the accommodation.
The territory of the hotel is small and not particularly equipped, there is nowhere to walk.

The food suited us perfectly, it was mainly focused on non-Asians (probably because there were traditionally a lot of Americans and Germans in the hotel), in the morning there was a queue for scrambled eggs. That is, there was practically no Thai food there, except perhaps their rice with vegetable additives - very tasty and not spicy. There is really a very small choice of pastries - there were no buns, there were no cakes, only donuts and pancakes. You can make your own toast in the toaster.
We didn't like the pool at all.
The water was always cold (perhaps because it was constantly raining, there was almost no sun for the entire period of our vacation). But most importantly, it is small. The whole pool is the same depth 1.20. And the opening hours - from 10.00 to 19.00 - are also inconvenient, apparently designed for the fact that tourists mostly swim in the sea. Since the sea was very restless, we could not swim in it, we only walked along the coast. So on this trip we were able to swim in the azure sea only during sea excursions.
When we planned the trip, we already knew that the sea on our Karon beach was rough in August, but we hoped that we would go swimming to other beaches (Kata, for example). But the need for this disappeared by itself, since it almost always rained - or a downpour, or a drizzle, and in such weather there was no desire to trudge to another beach. The only sunny day (half day) was on the day of the sightseeing tour.
I think the location of the hotel is the best of all the nearby ones in Karon. The hotel is located in the depths, 100 meters from the road, so it was always quiet and not dusty for us (in some hotels, breakfast was held almost by the road). From the road to the hotel there is a street with massage parlors located on it (well, five parlors for sure), restaurants, shops. We always dined at the Three Crowns restaurant, where we were welcomed as long-awaited guests. We also had free Wi-Fi there. For interest, we visited several massage parlors and chose the Karma salon for ourselves - it is more comfortable there, and, it seems, more qualified and serious staff.
By the way, about excursions with Pegasus. We took three excursions from them - Phi Phi Islands, James Bond Island and Khao Lak Nature Reserve, not counting the free sightseeing tour. All excursions were well organized with excellent guides.

On the islands, we had the opportunity to compare the boats of other companies and those on which we were delivered by Pegasus. Ours is newer and faster. We enjoyed a lot. For some reason, the sun always shone for us on the islands (although we left Phuket in the rain), and we managed to get a tan. Fins and masks for snorkeling were issued on board the boat. A cameraman swam underwater with us and filmed a movie. There is a disk with a film of 1600 baht.
Our hotel guide Olesya is a girl with a sense of humor and was always in touch. In general, we expected the worst from Pegasus and were pleasantly surprised.
At the airport our flight was delayed by 2.5 hours. As soon as the delay was announced, they immediately organized the issuance of sandwiches and drinks. It was amazing too.
Translated automatically from Russian. View original