Не верьте фотографиям! Don't trust the photos!

Paid under the contract for two Deluxe rooms (were resting for four) in the five-star hotel Aquamarine Resort and Villa (Phuket), the keys (electronic cards) to which we were issued in February 2007, horrified us! They not only did not correspond to the rooms of a five-star hotel, but were an indicator of complete unsanitary conditions in the hotel. Not to mention the fact that everything in the room looked old and very shabby - the furniture, as well as finishing materials, wore out over time, frayed, partially fell apart - the room struck me with its neglect, uncleanliness and dirt. There was a thick layer of dust on chests of drawers, shelves, beds and other furniture, impressive lizards ran on the ceiling and walls, periodically jumping on the floor and furniture, the mattress was covered with mold, dust mixed with dust was found on the ottoman (reminiscent of the effects of a bark beetle), in the bathroom there was a huge cobweb in the shower, the tiles were covered with disgusting green mold stains, and here too! the lizard ran. There were insects on the ceiling and walls throughout the room. The proof of all of the above was captured in the photographs of the room. There was an unpleasant smell of rotten, stagnant water on the territory. Which is quite combined with a loud chorus of frogs. Real Asian exotic!!!
To say that we were unpleasantly surprised is an understatement!
Having addressed this problem to the hotel staff, we were offered more expensive rooms, after looking at which, we were convinced that the conditions there are absolutely NOT better. We considered staying in this hotel not only unpleasant, but also dangerous to health and life. We moved to another hotel, and the damage was reimbursed after returning to the travel agency.

I must say that we chose the Aquamarine Resort and Villa hotel based on photos and reviews both in the travel agency and on the Internet. Everything looks amazing in the photo. In life - horror!