There was no water in the room. Toilets are closed. And so almost every morning And it's 4+?

Written: 17 january 2014
Travel time: 26 december 2013 — 7 january 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 8.0
Food: 7.0
Amenities: 6.0
The territory of the hotel impressed: a beautiful park, clean, beautiful. Around the forest, mountains, a large private beach, two swimming pools, two restaurants. We were seated quickly and the staff were friendly and helpful. We had no problems with swimming, as there is a pier on the beach, near it there is a boat with sunbeds and umbrellas. We rested without children, so we swam at any time of the day, regardless of the tides, but only from the pier.
There are two restaurants on the territory of the hotel, in our opinion, the cuisine is good.
But, now about the unpleasant. The big surprise was the lack of water in the room. I won’t lie: not every day, but 7 days out of 12 that we spent there. And not even a whole day, but hours until 11 am, when water was urgently needed. So washing, taking a shower and just going to the toilet is a problem. In addition, the toilets at the reception were also closed and....saving the drowning is the work of the drowning themselves... What can I say? In response to complaints, the administration made surprised faces and expressed bewilderment: how, it can’t be! But this problem in the hotel is really serious!!

The celebration of the New Year left an unpleasant trace. When buying a tour to the hotel, we were forced to pay $ 270 each for a New Year's dinner. A good buffet was served, but....all drinks, including water, had to be paid extra and, of course, at restaurant prices. The cheapest champagne cost 8.000 baht (1.000 baht = $30). This is not the first time we have a New Year's holiday not at home, but this is the first time we have met such rednecks.
The hotel is located outside the village, there are no alternative cafes and restaurants nearby, there are no markets. Therefore, the prices in the hotel restaurants are still the same. Every day, 100 dollars will be spent on food, and this is at least for two.
In general, the holiday was a success. The weather was good, the sea was warm, interesting excursions, a lot of impressions. The hotel is really unique, very beautiful, quiet, calm. The staff is friendly and helpful.
Have a nice holiday, gentlemen!
Translated automatically from Russian. View original