Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
1.0
Cleanliness:
10.0
Food:
1.0
Amenities:
6.0
Good afternoon.
They came for the weekend. We fell under the "soviet press" of the administration - we have a "duty menu", and we have never seen this menu in our eyes for two days. "What we give, then eat. " The last straw was a green orange served to a 3.4-year-old child for an afternoon snack, and "off-duty" vacationers ate pies. "It's the way it is with us" - the answer of the canteen administrator - "you plan your meals and in two days we will cover it for you"! But! The man just arrived for two days! In general, with the fight, with the scandal, my son received a pie and a piece of meat instead of a "duty" cutlet. In the absence of a children's table and menu, it is not at all clear why the management of the sanatorium takes money from children - for old soviet playgrounds or for fresh air. For pensioners - expanse, but for families with children - a headache - how and where to feed the child. I do not recommend to parents with children - or discuss all the conditions with the Administration in advance - but not at the reception - they do not decide anything. I put a deuce and I will send a claim for a refund for the child - gentlemen, management, the Sosnovy Bor sanatorium - you are not in the 90s, you can’t make money out of thin air! Be kind to provide services for what you take money!
They came for the weekend. We fell under the "soviet press" of the administration - we have a "duty menu", and we have never seen this menu in our eyes for two days. "What we give, then eat. " The last straw was a green orange served to a 3.4-year-old child for an afternoon snack, and "off-duty" vacationers ate pies. "It's the way it is with us" - the answer of the canteen administrator - "you plan your meals and in two days we will cover it for you"! But! The man just arrived for two days! In general, with the fight, with the scandal, my son received a pie and a piece of meat instead of a "duty" cutlet. In the absence of a children's table and menu, it is not at all clear why the management of the sanatorium takes money from children - for old soviet playgrounds or for fresh air. For pensioners - expanse, but for families with children - a headache - how and where to feed the child. I do not recommend to parents with children - or discuss all the conditions with the Administration in advance - but not at the reception - they do not decide anything. I put a deuce and I will send a claim for a refund for the child - gentlemen, management, the Sosnovy Bor sanatorium - you are not in the 90s, you can’t make money out of thin air! Be kind to provide services for what you take money!
Translated automatically from Russian. View original
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