Администрация может выгнать, несмотря на бронь за 6 мес, у них мероприятия The administration can kick out, despite booking 6 months in advance, they have events

I booked a twin room in Bldg. Morskoy in the sanatorium "Rus" in Sochi, Presidential Administration November 1.2012 For the period from April 15.2013 to April 28.2013 , i. e. almost half a year. Before the trip itself, I called the sanatorium and they assured me that everything was in order with my reservation, come. Train tickets were purchased 45 days in advance. I am disabled 2 gr. , I have type 1 diabetes mellitus (insulin-dependent), hypertortonia, and a sore leg, on which 3 operations were performed after an injury in 1995, It is difficult for me to walk for a long time, When I was on the train to the sanatorium, already halfway, they called me and said that your booking is cancelled, come April 20.2013, because we have events here. But I'm already on my way, I'm on my way alone, and where should I go in an unfamiliar city? - I asked, and said about my illnesses, and that it was difficult for me to walk, to which the reservation department offered me to check in for 5 days at the Neva boarding house, they said the room costs the same as you booked with us - 2500 rubles per day. I didn’t know what to do, agreed, I ordered a transfer, so the driver immediately took me to the Neva boarding house. I paid there for all 5 days. Bookings said that it is very close to their sanatorium and I will go to them in Russia for treatment, but they did not say that the road there, and especially back, would be so difficult, for me with a sore leg, hypertension and diabetes, very, very steep slopes and broken paths made it very difficult to get there, and especially to get back after the procedures. I went to the administration of the sanatorium Rus to Neretina (maybe I don’t remember the exact last name) about the car back and forth for procedures and to the Neva. She refused me. I didn’t order a reservation at the Neva boarding house, they forced me, I saved up my pension for a year, because due to disability I don’t work for this Rus sanatorium in April, because it’s cheaper than in other months and even for travel. And they threw me out like a dog, they didn’t even let me through the checkpoint twice in the morning, after all, they didn’t give me a pass, but first they let me through handwritten lists at the behest of this Neretina, on that day they didn’t let me into the territory for treatment until they agreed with the head. a new list by the doctor, And they also told me that I could come to them at any time to sit at the sea, take a walk and go to the pool, but on these days of events they didn’t let me in during the day. Why do people with disabilities feel this way? Although other people lived and were treated there, why didn’t they find any number, any, because wherever there are no numbers, even the most expensive ones are given at the same prices that you ordered. Booking, which is very difficult for me, and that maybe they will settle me before five days, to which there were no reactions, and I continued to barely walk through the vast territory of Russia to the checkpoint, and after the checkpoint the slides began, and because of this my leg hurt even more and more, and at the same time I had to take a large bag from the Neva with slippers, a towel, a jacket and a sweater, a pool cap and a small bag with all my documents, and this added weight to my legs. Not to mention that the Neva boarding house = it's a terrible, dirty place, in the canteen they give food without any diet, although I have type 1 diabetes and I was constantly hungry and I often had hypoglycemia (reduction of sugar to low levels and you had to quickly drink juice or eat sugar, otherwise you could faint) and this is for the same money as in Russia. Who will now return this money to me for my forced settlement in the Neva. The sanatorium Rus itself does not want to compensate anything, only Neretina mentioned that people like me, who were sent to live for several days in other places, are given more medical procedures, in the first week, when I told the doctor about this, no one knew anything, on the second week, when I was moved to a sanatorium, the doctor called all the phones and, on the advice of someone, they gave me three of the cheapest hydrojet procedures, not 6, but only 3, and they cost 300 rubles, they offered me such compensation as a spit in face. More dep. Booking said that other people were sent to live in the Sochi and Chernomorye sanatorium, why didn’t they offer me this, probably because I had a room for 2500 r. Days, and in those sanatoriums everything is more expensive, but the sanatorium Rus itself had to compensate me for comfortable, such as their accommodation at their expense, it’s not my fault that they have some kind of events, and they divide people into different classes. And I waited for a whole year when I would go to this sanatorium, I went 2 times, so I was sure that everything would be at the same level as before, but it turned out that the disabled person was thrown out to no one knows where and no one even apologized, not to mention compensation. The only kind and sympathetic people are those who let go of the procedures, they were horrified by how they treat people, especially with such patients, but it was possible to find a way out. They all told a lie, I saw from medical records that some also arrived on April 15 and were settled in buildings, and after five days of living in the Neva boarding house, they also first wanted to settle in 3 building. Marine on the 3rd floor, as they said at the reception, but after lunch, it turned out that this number had already disappeared somewhere and I was settled in a bungalow, which is also not very close to the medical building and the dining room, and again I had to walk. Although the sanatorium and its employees are very good at their duties, everyone except the administration itself. who can treat disabled people so meanly and lowly, of course, if I were healthy and at least not alone, I would have fought for my rightful place, but unexpectedly frightened by the refusal to settle in the first five days, they knocked me out of the rut and all the treatment went down the drain, the whole vacation was completely ruined, and still I can not calm down.