Terrible hotel!!!!

Written: 5 december 2017
Travel time: 3 — 5 december 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Not a hotel, but a complete waste of money! Rude attitude of the staff! The day before check-in, everyone confirms, "waits", and upon arrival they report that the price has increased by another 500 rubles. Per person and what you have booked at a different price - they don't care! At the same time, the owner of this "hotel" immediately stops responding to calls and messages! If you book 1-2 rooms, then breakfast, which is INCLUDED in the cost of living, will not be prepared for you, because "it is not profitable to call a cook because of 4 people" or another +500 rubles! However, if the chef comes, it does not mean that it will happen at the agreed time, so if you agreed on 7:00, feel free to tune in to 7:30! Found dirty sheets upon check in? It's your problems. No one will re-make the bed, they will give you another sheet if you yourself come for it.
Translated automatically from Russian. View original