Messed up plans

Written: 7 april 2012
Travel time: 5 — 6 april 2012
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 4.0
Food: 6.0
Amenities: 6.0
The place is really beautiful, delicious food, comfortable rooms. But, alas, the attitude towards guests is beyond human. The purpose of our trip is unction in the Chernihiv skete. Having shoveled the Internet, we decided to stay at the Russkiyk Dvorik hotel. I was also bribed by the fact that there is a children's menu in the restaurant. And this is important for us, since we have twins 1 year old and 10 months old. Unction starts at 12 noon, so we decided to make it easier with the children to call in in the evening. And in the morning, my husband and mother will calmly go to the Chernigov Skete, and I and the kids will wait for them in the room. Therefore, in the evening, my husband called the administrator and asked us to stay until 4 pm. (check-out at the hotel at 12 noon). We were told that there was no problem, only we would have to pay extra for these hours, as for half a day. If we leave after 16 hours, then we pay as per day. Everything worked out for us and we agreed. In the morning my husband and mother leave, I am left alone. Around 12 noon, a call and a question whether we are ready to leave the room. Of course, I was surprised and worried how this could happen. . As a result, they told me that no one knew anything and in an imperative tone asked all the same to quickly leave with things. It was not difficult to imagine my condition. Two peanuts who are not 2 years old, who are not yet at the age when you can do something with them. I have a stupor, where are we? ! Okay, got into their position. . . they did not know, people, apparently, had already been promised. . . well. I asked someone to help with the children, to which they replied that they did not have such a service. I asked to be transferred to another room, the request was ignored. I tried to explain that we needed at least a little more time for the children's overalls to dry, which I had previously washed, knowing that they would dry before 4 pm. All they offered was to sit at the bar. . . I think any woman / mother will understand what it's like to sit with two babies of that age in a bar. When they all crush and scatter in different directions. How to dress a child in a wet suit? In general, I had only time to throw the last thing into the bag, when a security guard came for us. We sat in the corridor, it’s good that there is not much space there, there is nothing to destroy and the doors were closing from different sides. I called my husband (by a miracle I picked up the phone, since the phones in the church are usually turned off), of course, he immediately left for us, what kind of unction is there. . . At the end of everything, they tried to take money from us for a broken shower head, to the breakdown of which we had nothing to do at all.
Translated automatically from Russian. View original