The rooms are not bad, but the prices are clearly too high, and the towels need to be changed a long time ago. It is strange that at such prices there is no toothbrush and paste, but only soap and shampoo for free. It is very difficult to get into the sauna! they always come up with excuses: repairs, the steam room will not have time to heat up, etc.
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The rooms are not bad, but the prices are clearly too high, and the towels need to be changed a long time ago. It is strange that at such prices there is no toothbrush and paste, but only soap and shampoo for free. It is very difficult to get into the sauna! they always come up with excuses: repairs, the steam room will not have time to heat up, etc. There is only one wonderful administrator Alevtina at the reception, and the rest are sleepy lazy flies who also try to deceive when calculating.
Review from — vOtpusk.ru
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The place is really beautiful, delicious food, comfortable rooms. But, alas, the attitude towards guests is beyond human. The purpose of our trip is unction in the Chernihiv skete. Having shoveled the Internet, we decided to stay at the Russkiyk Dvorik hotel. I was also bribed by the fact that there is a children's menu in the restaurant.
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The place is really beautiful, delicious food, comfortable rooms. But, alas, the attitude towards guests is beyond human. The purpose of our trip is unction in the Chernihiv skete. Having shoveled the Internet, we decided to stay at the Russkiyk Dvorik hotel. I was also bribed by the fact that there is a children's menu in the restaurant. And this is important for us, since we have twins 1 year old and 10 months old. Unction starts at 12 noon, so we decided to make it easier with the children to call in in the evening. And in the morning, my husband and mother will calmly go to the Chernigov Skete, and I and the kids will wait for them in the room. Therefore, in the evening, my husband called the administrator and asked us to stay until 4 pm. (check-out at the hotel at 12 noon). We were told that there was no problem, only we would have to pay extra for these hours, as for half a day. If we leave after 16 hours, then we pay as per day. Everything worked out for us and we agreed. In the morning my husband and mother leave, I am left alone. Around 12 noon, a call and a question whether we are ready to leave the room. Of course, I was surprised and worried how this could happen. . As a result, they told me that no one knew anything and in an imperative tone asked all the same to quickly leave with things. It was not difficult to imagine my condition. Two peanuts who are not 2 years old, who are not yet at the age when you can do something with them. I have a stupor, where are we? ! Okay, got into their position. . . they did not know, people, apparently, had already been promised. . . well. I asked someone to help with the children, to which they replied that they did not have such a service. I asked to be transferred to another room, the request was ignored. I tried to explain that we needed at least a little more time for the children's overalls to dry, which I had previously washed, knowing that they would dry before 4 pm. All they offered was to sit at the bar. . . I think any woman / mother will understand what it's like to sit with two babies of that age in a bar. When they all crush and scatter in different directions. How to dress a child in a wet suit? In general, I had only time to throw the last thing into the bag, when a security guard came for us. We sat in the corridor, it’s good that there is not much space there, there is nothing to destroy and the doors were closing from different sides. I called my husband (by a miracle I picked up the phone, since the phones in the church are usually turned off), of course, he immediately left for us, what kind of unction is there. . . At the end of everything, they tried to take money from us for a broken shower head, to the breakdown of which we had nothing to do at all.
Review from — vOtpusk.ru
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The place is really beautiful, delicious food, comfortable rooms. But, alas, the attitude towards guests is beyond human. The purpose of our trip is unction in the Chernihiv skete. Having shoveled the Internet, we decided to stay at the Russkiyk Dvorik hotel. I was also bribed by the fact that there is a children's menu in the restaurant.
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The place is really beautiful, delicious food, comfortable rooms. But, alas, the attitude towards guests is beyond human. The purpose of our trip is unction in the Chernihiv skete. Having shoveled the Internet, we decided to stay at the Russkiyk Dvorik hotel. I was also bribed by the fact that there is a children's menu in the restaurant. And this is important for us, since we have twins 1 year old and 10 months old. Unction starts at 12 noon, so we decided to make it easier with the children to call in in the evening. And in the morning, my husband and mother will calmly go to the Chernigov Skete, and I and the kids will wait for them in the room. Therefore, in the evening, my husband called the administrator and asked us to stay until 4 pm. (check-out at the hotel at 12 noon). We were told that there was no problem, only we would have to pay extra for these hours, as for half a day. If we leave after 16 hours, then we pay as per day. Everything worked out for us and we agreed. In the morning my husband and mother leave, I am left alone. Around 12 noon, a call and a question whether we are ready to leave the room. Of course, I was surprised and worried how this could happen. . As a result, they told me that no one knew anything and in an imperative tone asked all the same to quickly leave with things. It was not difficult to imagine my condition. Two peanuts who are not 2 years old, who are not yet at the age when you can do something with them. I have a stupor, where are we? ! Okay, got into their position. . . they did not know, people, apparently, had already been promised. . . well. I asked someone to help with the children, to which they replied that they did not have such a service. I asked to be transferred to another room, the request was ignored. I tried to explain that we needed at least a little more time for the children's overalls to dry, which I had previously washed, knowing that they would dry before 4 pm. All they offered was to sit at the bar. . . I think any woman / mother will understand what it's like to sit with two babies of that age in a bar. When they all crush and scatter in different directions. How to dress a child in a wet suit? In general, I had only time to throw the last thing into the bag, when a security guard came for us. We sat in the corridor, it’s good that there is not much space there, there is nothing to destroy and the doors were closing from different sides. I called my husband (by a miracle I picked up the phone, since the phones in the church are usually turned off), of course, he immediately left for us, what kind of unction is there. . . At the end of everything, they tried to take money from us for a broken shower head, to the breakdown of which we had nothing to do at all.
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Came with friends for 2 days at the weekend in Sergiev Posad. We chose a hotel via the Internet - the choice somehow immediately fell on the hotel "Russian Yard" - very beautiful and the site is good. Having stayed in it for the weekend, neither we nor our friends regretted it! The rooms are beautiful and well maintained.
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Came with friends for 2 days at the weekend in Sergiev Posad. We chose a hotel via the Internet - the choice somehow immediately fell on the hotel "Russian Yard" - very beautiful and the site is good. Having stayed in it for the weekend, neither we nor our friends regretted it! The rooms are beautiful and well maintained. The territory is amazing! I liked the food at the "Stove-shops" tavern. We took a lot of beautiful photos! When booking a hotel, I was a little confused by the reviews from this site, but we want to say that this is nonsense! The hotel is wonderful! Thanks to all the staff who worked from February 17-19.2012! We will return to you!
Review from — vOtpusk.ru
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We stayed at this hotel at the beginning of October. were dissatisfied with the service. it all started with the fact that when booking a room by phone, the girl at the reception for a long time refused to understand what a reservation is and why we want to make it. booked a white room with a view of the Lavra.
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We stayed at this hotel at the beginning of October. were dissatisfied with the service. it all started with the fact that when booking a room by phone, the girl at the reception for a long time refused to understand what a reservation is and why we want to make it. booked a white room with a view of the Lavra. arrived at the appointed time (13.00), asked to wait. In anticipation of a great experience, we went for a walk around the city. check-in at this hotel at 14 o'clock, we were given the keys and then the fun began. Upon entering the room, we found in it a cot, used condoms and other delights of relaxing in Russian. The hotel manager tried to smooth things over and offered to wait. waited exactly an hour. there was no need to talk about the cleanliness of the room, the floor was not even cleaned with a vacuum cleaner, there were incomprehensible stains on the walls. For 4000 per room, the quality is terrible. the doors are flimsy and, for other pleasure, the door to the toilet is opposite the bed, 20cm from the bed. touches the bed when opened. The hotel staff discusses all the visitors behind the counter, without even hiding it! no apology for the inconvenience and the spoiled impression was provided. As for the food, I can only say one thing - look for another place for lunch. Breakfast, the declared buffet was not, it consists of several dishes, but its quality is worth considering. feeding a child with such cereals would not be advised, at least he will not eat it. The husband was very upset and left hungry. About the view from the windows. . . the view of the Lavra opened from behind the unfinished roof of the neighboring hotel building. Rooms for 1600 differ from deluxe rooms only in size. Your service will be the same. The hotel area is very beautiful. there is a place to walk and have fun for the child. Waited at the reception for 20 minutes when leaving the hotel. , almost left the gate, as we were stopped by a security guard and offered to pay for the services of the minibar, which we did not use for the reason that it did not work !! ! the husband was not shy and expressed everything that he thinks about this hotel, because it was already the last straw. Do not expect European quality from this hotel!
Review from — vOtpusk.ru
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Stayed at the hotel for several days. I would like to note a very welcoming atmosphere, friendly staff, who surrounded with care and almost home comfort, which can only be created in a small hotel. I can recommend the hotel for family holidays and sightseeing tours. I am sure that this is one of the best options! I will come again!.
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Stayed at the hotel for several days. I would like to note a very welcoming atmosphere, friendly staff, who surrounded with care and almost home comfort, which can only be created in a small hotel. I can recommend the hotel for family holidays and sightseeing tours. I am sure that this is one of the best options! I will come again!
Review from — vOtpusk.ru
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At the reception, the registration process is long. We took a room for 6800, expected something interesting, but everything is normal and not worth that kind of money. Coffee extra charge, all minibar with hygiene extra charge, cleanliness leaves a lot to be desired. The wife did not dare to sit on the toilet, she used up all the paper to cover it (sorry for the details).
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At the reception, the registration process is long. We took a room for 6800, expected something interesting, but everything is normal and not worth that kind of money. Coffee extra charge, all minibar with hygiene extra charge, cleanliness leaves a lot to be desired. The wife did not dare to sit on the toilet, she used up all the paper to cover it (sorry for the details). The staff is rude. The breakfast at the hotel is terrible, it feels like all the porridges are not freshly cooked, better go somewhere else. And the audibility in the hotel is good. Pleased with the courtyard of the hotel and its location. Located right in the center
Review from — vOtpusk.ru
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This weekend I went with my family to Sergiev Posad. The best impression left was from the Holy Trinity Sergius Lavra and the tour of the Gethsemane Skete. We lived at the Russky Dvorik hotel. An excellent hotel in the city center, very comfortable, quiet, everything is at home, as it is written on the site.
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This weekend I went with my family to Sergiev Posad.
The best impression left was from the Holy Trinity Sergius Lavra and the tour of the Gethsemane Skete.
We lived at the Russky Dvorik hotel. An excellent hotel in the city center, very comfortable, quiet, everything is at home, as it is written on the site. Attentive approach to hotel guests. Special thanks to the polite and highly professional staff.
The best impression left was from the Holy Trinity Sergius Lavra and the tour of the Gethsemane Skete.
We lived at the Russky Dvorik hotel. An excellent hotel in the city center, very comfortable, quiet, everything is at home, as it is written on the site. Attentive approach to hotel guests. Special thanks to the polite and highly professional staff.
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We rested on February 20, I didn’t like it very much !! ! friends gave us a presidential number, so we went to the Russian courtyard, looking forward to something unforgettable. Indeed, we will never forget such a holiday! firstly, there was a preliminary agreement that a fireplace would be kindled by our arrival, and a compliment - champagne from the hotel.
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We rested on February 20, I didn’t like it very much !! ! friends gave us a presidential number, so we went to the Russian courtyard, looking forward to something unforgettable. Indeed, we will never forget such a holiday!
firstly, there was a preliminary agreement that a fireplace would be kindled by our arrival, and a compliment - champagne from the hotel. When we entered the room, the fireplace was quietly freezing to itself, and no champagne was found either. We decided not to get upset (you never know if we lost sight of it) - we went for a walk along the Lavra.
When they returned, everything remained the same. I had to go down to the reception and remind us of the agreement, we were told "ok" and disappeared. Desperate, we decided to melt it ourselves, but the fireplace had leaky glass and the smoke gradually went into the room (by the way, if the fireplace is solid, then you can do without a door, but there was no draft as well as the attention of the staff).
Saying goodbye to the idea of lighting a fireplace, we decided to use the jacuzzi. BUT IT DID NOT WORK! We called the front desk and explained the situation. A security guard came to help us turn on the jacuzzi, after 15 minutes a plumber joined him, realizing that the jacuzzi would still have to be done - after 20 minutes they called an electrician. It was a matter of principle, and to all the questions of the staff: "well, a hundred SHOULD be done? " we said a stern "yes". The heroic repair took two hours (from 11 pm to 1 am). But it was not this that confused, but three other glaring facts:
1. The hotel staff did not even try to hide their dissatisfaction with the fact that they have to repair equipment that should work.
2. None of them even tried to take off their shoes at the entrance to the room and walked into the BEDROOM of the PRESIDENTIAL SUITE in outdoor boots.
3. We never got an apology from any of the staff.
The evening was completely ruined.
We hoped to at least leave normally, but no such luck. One could forget about the 20 minutes spent at the reception waiting for the room to be checked for us, but the hotel staff decided to finish us off completely. a security guard caught up with us at a distance from the hotel and said that we owe 400 rubles and offered to return in the cold to the reception. Fortunately, we knew about the existence of mobile communications. The essence of the claim was that the room was supposedly paid for at the rate of weekdays, not weekends - they offered to pay the difference on the spot. The number was given to us, the staff was aware of this, we did not deal with calculations on it at all, we had to explain the basics of contract work to the staff (fortunately, the appropriate education allows):
1. the amount in the contract was 7000 rubles (we had to find out, although it was a gift)
2. the invoice was issued for this amount and paid well in advance of the settlement and most likely before the price change for the room.
3. the obligations of the parties were fulfilled and the hotel had no reason to change the contract price (especially verbally)
4. Finally, we were not a party to the contract, and the question of the price and its possible change should at least be discussed with the one who signed and paid for this contract.
TOTAL. With the normal level of beauty of the place and the hotel, the service from the hotel staff is simply terrible, we did not feel the attitude towards ourselves as welcome guests. As a result, I will not recommend this hotel to my friends!
firstly, there was a preliminary agreement that a fireplace would be kindled by our arrival, and a compliment - champagne from the hotel. When we entered the room, the fireplace was quietly freezing to itself, and no champagne was found either. We decided not to get upset (you never know if we lost sight of it) - we went for a walk along the Lavra.
When they returned, everything remained the same. I had to go down to the reception and remind us of the agreement, we were told "ok" and disappeared. Desperate, we decided to melt it ourselves, but the fireplace had leaky glass and the smoke gradually went into the room (by the way, if the fireplace is solid, then you can do without a door, but there was no draft as well as the attention of the staff).
Saying goodbye to the idea of lighting a fireplace, we decided to use the jacuzzi. BUT IT DID NOT WORK! We called the front desk and explained the situation. A security guard came to help us turn on the jacuzzi, after 15 minutes a plumber joined him, realizing that the jacuzzi would still have to be done - after 20 minutes they called an electrician. It was a matter of principle, and to all the questions of the staff: "well, a hundred SHOULD be done? " we said a stern "yes". The heroic repair took two hours (from 11 pm to 1 am). But it was not this that confused, but three other glaring facts:
1. The hotel staff did not even try to hide their dissatisfaction with the fact that they have to repair equipment that should work.
2. None of them even tried to take off their shoes at the entrance to the room and walked into the BEDROOM of the PRESIDENTIAL SUITE in outdoor boots.
3. We never got an apology from any of the staff.
The evening was completely ruined.
We hoped to at least leave normally, but no such luck. One could forget about the 20 minutes spent at the reception waiting for the room to be checked for us, but the hotel staff decided to finish us off completely. a security guard caught up with us at a distance from the hotel and said that we owe 400 rubles and offered to return in the cold to the reception. Fortunately, we knew about the existence of mobile communications. The essence of the claim was that the room was supposedly paid for at the rate of weekdays, not weekends - they offered to pay the difference on the spot. The number was given to us, the staff was aware of this, we did not deal with calculations on it at all, we had to explain the basics of contract work to the staff (fortunately, the appropriate education allows):
1. the amount in the contract was 7000 rubles (we had to find out, although it was a gift)
2. the invoice was issued for this amount and paid well in advance of the settlement and most likely before the price change for the room.
3. the obligations of the parties were fulfilled and the hotel had no reason to change the contract price (especially verbally)
4. Finally, we were not a party to the contract, and the question of the price and its possible change should at least be discussed with the one who signed and paid for this contract.
TOTAL. With the normal level of beauty of the place and the hotel, the service from the hotel staff is simply terrible, we did not feel the attitude towards ourselves as welcome guests. As a result, I will not recommend this hotel to my friends!
Review from — vOtpusk.ru
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Very cozy hotel with a pleasant atmosphere, amazing interior and friendly staff. Delicious and varied breakfast buffet in the tavern, included in the room rate. I stayed in a room with a view of the Lavra - an enchanting sight in the evenings, when the temples are sanctified by illumination. For the weekend we go to rest now only in the "Dvorik", take a steam bath in the sauna and enjoy the silence and calm, sincere atmosphere.
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Very cozy hotel with a pleasant atmosphere, amazing interior and friendly staff. Delicious and varied breakfast buffet in the tavern, included in the room rate. I stayed in a room with a view of the Lavra - an enchanting sight in the evenings, when the temples are sanctified by illumination. For the weekend we go to rest now only in the "Dvorik", take a steam bath in the sauna and enjoy the silence and calm, sincere atmosphere. Recommend
Review from — vOtpusk.ru
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