Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
3.0
Cleanliness:
4.0
Food:
2.0
Amenities:
3.0
We rested in the Tropicana boarding house, near Zelenograd from 20 to 23.09. 2018. We bought 1 weekday and weekend check-in with coupons. I will try to describe in detail all the nuances of this holiday. If you want to have a comfortable, fun and tasty meal, and are used to getting at least minimal service, then you definitely shouldn’t go here. Especially for the holidays, when the price is tripled! Perhaps the main trouble is that the hotel is unsanitary. Cockroaches were seen in the area of the food distribution line, they are also found in the rooms. And it really got it.
The description of the boarding house on all resources does not correspond to reality. The reception also misleads about the quality of food and other services.
Forests 2008-2011 are gone.
Everything turned out to be a lie. Economy food. Some dishes are raw, cereals on the water, soup without filling and from preservatives. No one controls the amount of food, the attitude of the staff is like pigs. Instead of compote and juices, carbonated drinks. Of the fruits, only oranges, unripe kiwis and a maximum of pears. No desserts, just mini cupcakes every day. The uniformity of the food is amazing. It is surprising that with such cooks no one has yet been poisoned. And how are they not ashamed to feed like that? After all, the price of rooms with a boarding house is not cheap!
The administration did not react to our remarks, although they promised to take action. Many guests were in a dejected state, regretted the money and time spent.
The only plus was the weather, the last warm days . .
Pool and spa is generally a song. Everything has been asking for repairs for a long time, the showers are dead, the locker rooms are not equipped, even the door does not close. And so everything is miserable ((In our room, the handle in the bathroom was torn off and the mini-bar did not work. After the scandal, they fixed it. TVs 14 dm, kinescope. Pillows like pancakes . .
The outside of the building has been long overdue for a refurbishment. Everything shabby, flaky, emergency, I would say.
And further! There is no license for alcohol, beer is sold at a high price. Corkage fee for own bottles 300 rub. per piece
Now about entertainment. The declared karaoke for 150 rubles per song did not take place. DJ wished not to return from vacation. There was no replacement. Disco is neither. The DJ takes orders, but puts something else. How special! Bowling is normal, but 1000 r per hour and no disposable socks! There is also billiards for a fee.
On-site rental of bicycles and scooters from 300 r / h and up to 2000 r. You don't ride much. Yes, and nowhere.
I think that for such money they sell fraud! And no coupon can compensate for the resulting disappointment.
The description of the boarding house on all resources does not correspond to reality. The reception also misleads about the quality of food and other services.
Forests 2008-2011 are gone.
Everything turned out to be a lie. Economy food. Some dishes are raw, cereals on the water, soup without filling and from preservatives. No one controls the amount of food, the attitude of the staff is like pigs. Instead of compote and juices, carbonated drinks. Of the fruits, only oranges, unripe kiwis and a maximum of pears. No desserts, just mini cupcakes every day. The uniformity of the food is amazing. It is surprising that with such cooks no one has yet been poisoned. And how are they not ashamed to feed like that? After all, the price of rooms with a boarding house is not cheap!
The administration did not react to our remarks, although they promised to take action. Many guests were in a dejected state, regretted the money and time spent.
The only plus was the weather, the last warm days . .
Pool and spa is generally a song. Everything has been asking for repairs for a long time, the showers are dead, the locker rooms are not equipped, even the door does not close. And so everything is miserable ((In our room, the handle in the bathroom was torn off and the mini-bar did not work. After the scandal, they fixed it. TVs 14 dm, kinescope. Pillows like pancakes . .
The outside of the building has been long overdue for a refurbishment. Everything shabby, flaky, emergency, I would say.
And further! There is no license for alcohol, beer is sold at a high price. Corkage fee for own bottles 300 rub. per piece
Now about entertainment. The declared karaoke for 150 rubles per song did not take place. DJ wished not to return from vacation. There was no replacement. Disco is neither. The DJ takes orders, but puts something else. How special! Bowling is normal, but 1000 r per hour and no disposable socks! There is also billiards for a fee.
On-site rental of bicycles and scooters from 300 r / h and up to 2000 r. You don't ride much. Yes, and nowhere.
I think that for such money they sell fraud! And no coupon can compensate for the resulting disappointment.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- The hotel is closed but continues to sell
- Terrible service and cockroaches!
- Ideal for corporate
- It used to be much more decent, the shame of the hotel is the accommodation service.
- A lot of entertainment, service is good, food is delicious, staff is polite, territory with
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