I do not advise

Written: 25 february 2023
Travel time: 17 — 18 february 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We were from the 18th to the 19th, we came to get some fresh air and take a break from the repairs of the neighbors, but when we settled in, the first thing we saw was garbage from the previous neighbors (there is a photo), then we went to the window and there was a huge container of garbage and a building of materials (the room was booked for 17 thousand
According to the site), at first they were very angry, and then they thought, oh well, the curtains will be closed in the evening, while we walk and swim, we come to the room around 19, turn on the series, and hear how they start drilling, well, we think, okay, it seems not so audible , but the sound began to intensify (there is also a video), we call the administrator, explain the situation, and in response “no one drills with you”, she said come and listen, then they say that you should have been immediately warned that there was a repair going on in the building, they found out 40 minutes the whole situation, I said that you were returning the money, this does not suit us ...then a meaningless conversation went on, they offered to move to a better room, we packed our things, went for the key ourselves, in the end it does not work, they said 5-10 minutes and it will do the maid (we waited 20 minutes, probably even more), sat in clothes and with bags, went into that room, and there the Soviet Union (like a sanatorium 60+), of course, we refused and went to sort things out again.
The girls at the reception talked on the phone that the manager would come tomorrow and talk to you. At 9:56, they simply started drilling in the street and in the building (there is a video). The manager, of course, did not come, and the administrator offered a 15% discount on the next check-in (it's very funny, we think we'll come back, of course). Service, maintenance at -1.

P. s when we came for the keys there were two more guests cursing and asking for a refund.
Translated automatically from Russian. View original