Rested, from 29.12. 2014-6.01. 2015 It can be seen that everything is fine with the hotel's finances, they do not spare money and invest, develop, raise. The quality of the room is good (I agree with the comment below HEARD is very strong. ) Zoo + Swimming pool ++++. Spa super5 + Reception is constantly busy not friendly, in the evening loves the Internet.
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Rested, from 29.12. 2014-6.01. 2015 It can be seen that everything is fine with the hotel's finances, they do not spare money and invest, develop, raise. The quality of the room is good (I agree with the comment below HEARD is very strong. ) Zoo + Swimming pool ++++. Spa super5 + Reception is constantly busy not friendly, in the evening loves the Internet. )) I wanted to say about the restaurants that everything seems to be fine. Reasonable prices and a very pleasant atmosphere, tablecloths, decorations in general, they also spent money on the interior and are watching. But here it is clear that there is no specialist or director who would be an experienced teacher, specialist and teach. Will explain. During this time there were misunderstandings. They asked questions, asked for explanations, etc. The staff is DOWNLOADED AND AFRAID TO SAY SOMETHING WRONG. Elementary does not know how to communicate with guests, explain, recommend, suggest, etc. UNSURE. They asked the director, they said it would not work, because he would not say anything new. About the menu for the new year. I agree with the comment below. Where are such lobsters and generally such portions for such money?? ? Where the Chief looked and did not think that people would have a negative from this. After all, the new year is a big table and food. Yes, and the menu itself is stupid, at the beginning Russian snacks and then dwarf lobsters. As for lunches (Swedish) is not organized at all and it's not worth talking about here at all 2-. Probably the staff didn’t leave after the new year, they ran around like MR. BIN, but there’s no point. Two waiters are bustling around in the hall, while others are standing on their side! Cooks in dirty uniforms (go out briefly into the hall). Another aunt without a uniform is somehow spinning with a forced smile, apparently stupid, not confident and without experience. But at least she tried hard. And the quality of food leaves much to be desired for such money. I would also like to note such a nuance. About Lesnoy: One day you eat pleasantly and beautifully. And the next day it's completely different. We also wanted to note that half of the dishes from the menu are not available and it seems that they are not cooked at all (we went several times). Again where is the chef and the director. But fireworks smoothed everything out. In general, for the money, service and attitude towards guests 2-. And if you come to rent a house and not visit restaurants, then a strong 4.
Review from — vOtpusk.ru
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We liked the hotel, the rest with the family turned out great. Entertainment, excursions, all this is enough. The only thing that I had to make a remark about was that the room was cleaned once late. And so, there is everything you need for a family vacation. We will definitely come back on the weekend, and maybe with friends for the new year.
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We liked the hotel, the rest with the family turned out great. Entertainment, excursions, all this is enough. The only thing that I had to make a remark about was that the room was cleaned once late. And so, there is everything you need for a family vacation. We will definitely come back on the weekend, and maybe with friends for the new year.
Review from — vOtpusk.ru
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We decided to try a new type of holiday in an eco hotel. The choice fell on "Romanov Forest". Not so far from the capital, and the nature is gorgeous. Relax in comfort. Service is excellent, rooms are nice and comfortable. We walked, enjoyed nature, swam in the pool, went to the bathhouse. Met new people.
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We decided to try a new type of holiday in an eco hotel. The choice fell on "Romanov Forest". Not so far from the capital, and the nature is gorgeous. Relax in comfort. Service is excellent, rooms are nice and comfortable. We walked, enjoyed nature, swam in the pool, went to the bathhouse. Met new people. I was surprised that there is an electronic payment system, as in many foreign resorts. Thank you for such a nice holiday.
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For the first time I had a rest, in Russia, more precisely, not far from the capital. I did not think that we can have such a good rest and such beautiful places. The hotel staff is very nice and pleasant. There are spa treatments, which is also a surprise. In general, there is a lot of things and everything is of the highest category.
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For the first time I had a rest, in Russia, more precisely, not far from the capital. I did not think that we can have such a good rest and such beautiful places. The hotel staff is very nice and pleasant. There are spa treatments, which is also a surprise. In general, there is a lot of things and everything is of the highest category. The rooms are clean, beautiful, and the houses are like in a fairy tale. I advise all my friends to go here. Thanks to the staff for their attentiveness and responsiveness, and of course thanks to my friend for giving me such a holiday and bringing me here!
Review from — vOtpusk.ru
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Traveled with wife and two children. Everyone found their rest. Children had fun with animators, met other kids, played, had fun. My wife decided to occupy herself with spa treatments, she really liked it, she was delighted. And I decided to go to the bathhouse, it is very comfortable, there is a TV, a font, a shower and food can be ordered there from a restaurant, I really liked the croutons with garlic and cheese, so crispy and tasty.
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Traveled with wife and two children. Everyone found their rest. Children had fun with animators, met other kids, played, had fun. My wife decided to occupy herself with spa treatments, she really liked it, she was delighted. And I decided to go to the bathhouse, it is very comfortable, there is a TV, a font, a shower and food can be ordered there from a restaurant, I really liked the croutons with garlic and cheese, so crispy and tasty. We had a great rest, the nature is gorgeous, the air is clean. Such a rest is very useful. We advise everyone.
Review from — vOtpusk.ru
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Good business class hotel. My husband and I rested in a standard wooden cottage, everything is very clean, it's a pity that the bathroom has a shower, not a bath. the hotel and the system of cottages are located in the forest, the birds are singing, the air is very fresh. About the spa: I didn’t like it, maybe, of course, I was unlucky, but the mood of the three employees was completely absent, they did everything fine (! ), It could have been done better, they did everything with a stone expression on their faces and silently (although for some it will be a plus ), the pool is large, there were almost no people.
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Good business class hotel. My husband and I rested in a standard wooden cottage, everything is very clean, it's a pity that the bathroom has a shower, not a bath. the hotel and the system of cottages are located in the forest, the birds are singing, the air is very fresh. About the spa: I didn’t like it, maybe, of course, I was unlucky, but the mood of the three employees was completely absent, they did everything fine (! ), It could have been done better, they did everything with a stone expression on their faces and silently (although for some it will be a plus ), the pool is large, there were almost no people.
Cuisine: to be honest, prices bite, they also cook for 4 . . food in general is for every taste, many come with children.
Cuisine: to be honest, prices bite, they also cook for 4 . . food in general is for every taste, many come with children.
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Vacationing in the winter with friends. I liked a lot, but I especially want to note the beautiful nature. Such a picturesque place, and the air is just class. Winter entertainment was super, go skiing. From the steam room in the bath, they ran straight into the snowdrift. Wow, words are not enough to describe our experience.
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Vacationing in the winter with friends. I liked a lot, but I especially want to note the beautiful nature. Such a picturesque place, and the air is just class. Winter entertainment was super, go skiing. From the steam room in the bath, they ran straight into the snowdrift. Wow, words are not enough to describe our experience. The photos turned out great. We'll be back next year for Christmas!
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Dear Ilya Nikolayevich, I apologize to you for not calling you back within the agreed time. There were a number of reasons for this: firstly, our security service and the chief administrator continued to search for your camera case in the database for the next week and I did not have any comforting news for you.
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Dear Ilya Nikolayevich, I apologize to you for not calling you back within the agreed time. There were a number of reasons for this: firstly, our security service and the chief administrator continued to search for your camera case in the database for the next week and I did not have any comforting news for you. Secondly, for the first time we are faced with the situation of the loss of personal belongings of vacationers and, accordingly, our experience in this matter is not so great. Unfortunately, today it has become obvious that the case has not been found. On behalf of the hotel, I offer you compensation for your loss or the possibility of crediting this amount to your account with us if you plan to visit our hotel in the future, even despite the extremely unpleasant situation for all of us. Once again I apologize. I will contact you to clarify your decision on the proposed compensation options. Sincerely, General Director of the eco-hotel "Romanov Les".
Review from — vOtpusk.ru
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We arrived at the conference on Saturday, August 27 at 11.00 am As you know, the check-in there is somewhat later, so the bags of all the conference participants (about 60 people, well, the company’s budget is not small, you know) were placed next to the conference hall. employees put labels on each bag with the number of the settlement and the name of the person.
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We arrived at the conference on Saturday, August 27 at 11.00 am As you know, the check-in there is somewhat later, so the bags of all the conference participants (about 60 people, well, the company’s budget is not small, you know) were placed next to the conference hall. employees put labels on each bag with the number of the settlement and the name of the person. Before the conference, he pulled out a camera for shooting the event from the camera bag, which was placed with the rest of the bags. After the conference, I came to the room - the main bags with things were in place, but I didn’t look at the bag from the camera (I didn’t attach any importance to that). The next day, when we left, I discovered that there was no bag from the camera.
The composition of the bag: well, the bag itself (about 1000 rubles), additional equipment for the lens (2000 rubles), a wire connector with a PC (600 rubles) and, accordingly, a charger for the camera (3900 rubles). all prices are taken from the M-Video store. in general, a penny : ) 7500 rubles.
The employees of my company (I am the managing director by the way) looked at all the rooms and the conference room and did not find the bag. At the reception, everyone quickly began to write down my phone number, take my business cards with the words that they would look again, and, accordingly, they would call me. Their word was enough for me and I went home (I live in Ivanovo. )
There was no call. He was not there the next day either. I called already on Tuesday and asked - how is the bag? and at the reception there is another shift who is NOT AT ALL aware of my situation. I told them again and asked to speak to the director. The director listened to me very carefully and said that he would sort it out within an hour and call me personally. How do you think it happened? Of course not.
I summarize. Service staff steals, be careful. Do not trust the service personnel in such a situation and immediately call the police. Well, in general, what kind of director and staff. Yes, it’s not a pity for the bag, but the fact that people are not required. And when the director gave the word to the director to call back - then excuse me....for me this is an extreme negative.
That's all.
The composition of the bag: well, the bag itself (about 1000 rubles), additional equipment for the lens (2000 rubles), a wire connector with a PC (600 rubles) and, accordingly, a charger for the camera (3900 rubles). all prices are taken from the M-Video store. in general, a penny : ) 7500 rubles.
The employees of my company (I am the managing director by the way) looked at all the rooms and the conference room and did not find the bag. At the reception, everyone quickly began to write down my phone number, take my business cards with the words that they would look again, and, accordingly, they would call me. Their word was enough for me and I went home (I live in Ivanovo. )
There was no call. He was not there the next day either. I called already on Tuesday and asked - how is the bag? and at the reception there is another shift who is NOT AT ALL aware of my situation. I told them again and asked to speak to the director. The director listened to me very carefully and said that he would sort it out within an hour and call me personally. How do you think it happened? Of course not.
I summarize. Service staff steals, be careful. Do not trust the service personnel in such a situation and immediately call the police. Well, in general, what kind of director and staff. Yes, it’s not a pity for the bag, but the fact that people are not required. And when the director gave the word to the director to call back - then excuse me....for me this is an extreme negative.
That's all.
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We arrived at the conference on Saturday, August 27 at 11.00 am As you know, the check-in there is somewhat later, so the bags of all the conference participants (about 60 people, and the company’s budget is not small, you know) were placed next to the conference hall. employees put labels on each bag with the number of the settlement and the name of the person.
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We arrived at the conference on Saturday, August 27 at 11.00 am As you know, the check-in there is somewhat later, so the bags of all the conference participants (about 60 people, and the company’s budget is not small, you know) were placed next to the conference hall. employees put labels on each bag with the number of the settlement and the name of the person. Before the conference, he pulled out a camera for shooting the event from the camera bag, which was placed with the rest of the bags. After the conference, I came to the room - the main bags with things were in place, but I didn’t look at the bag from the camera (I didn’t attach any importance to that). The next day, when we left, I discovered that there was no bag from the camera. Composition of the bag: well, the bag itself (about 1000 rubles), add. equipment for the lens (2000 rubles), a wire connector with a PC (600 rubles) and, accordingly, a charger for the camera (3900 rubles). all prices are taken from the M-Video store. in general, a penny : ) 7500 rubles. Employees of my company (I am the managing director by the way) looked at all the rooms and the conference room and did not find the bag. At the reception, everyone quickly began to write down my phone number, take my business cards with the words that they would look again, and, accordingly, they would call me. Their word was enough for me and I went home (I live in Ivanovo. ) There was no call. He was not there the next day either. I called already on Tuesday and asked - how is the bag? and at the reception there is another shift who is NOT AT ALL aware of my situation. I told them again and asked to speak to the director. The director listened to me very carefully and said that he would sort it out within an hour and call me personally. How do you think it happened? Of course not. I summarize. Service staff steals, be careful. Do not trust the service personnel in such a situation and immediately call the police. Well, in general, what kind of director and staff. Yes, it’s not a pity for the bag, but the fact that people are not required. And when the director gave the word to the director to call back - then excuse me.... For me, this is the worst negative. That's all.
Review from — vOtpusk.ru
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