Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
1.0
Cleanliness:
10.0
Food:
5.0
Amenities:
10.0
We arrived at the conference on Saturday, August 27 at 11.00 am As you know, the check-in there is somewhat later, so the bags of all the conference participants (about 60 people, well, the company’s budget is not small, you know) were placed next to the conference hall. employees put labels on each bag with the number of the settlement and the name of the person. Before the conference, he pulled out a camera for shooting the event from the camera bag, which was placed with the rest of the bags. After the conference, I came to the room - the main bags with things were in place, but I didn’t look at the bag from the camera (I didn’t attach any importance to that). The next day, when we left, I discovered that there was no bag from the camera.
The composition of the bag: well, the bag itself (about 1000 rubles), additional equipment for the lens (2000 rubles), a wire connector with a PC (600 rubles) and, accordingly, a charger for the camera (3900 rubles). all prices are taken from the M-Video store. in general, a penny : ) 7500 rubles.
The employees of my company (I am the managing director by the way) looked at all the rooms and the conference room and did not find the bag. At the reception, everyone quickly began to write down my phone number, take my business cards with the words that they would look again, and, accordingly, they would call me. Their word was enough for me and I went home (I live in Ivanovo. )
There was no call. He was not there the next day either. I called already on Tuesday and asked - how is the bag? and at the reception there is another shift who is NOT AT ALL aware of my situation. I told them again and asked to speak to the director. The director listened to me very carefully and said that he would sort it out within an hour and call me personally. How do you think it happened? Of course not.
I summarize. Service staff steals, be careful. Do not trust the service personnel in such a situation and immediately call the police. Well, in general, what kind of director and staff. Yes, it’s not a pity for the bag, but the fact that people are not required. And when the director gave the word to the director to call back - then excuse me....for me this is an extreme negative.
That's all.
The composition of the bag: well, the bag itself (about 1000 rubles), additional equipment for the lens (2000 rubles), a wire connector with a PC (600 rubles) and, accordingly, a charger for the camera (3900 rubles). all prices are taken from the M-Video store. in general, a penny : ) 7500 rubles.
The employees of my company (I am the managing director by the way) looked at all the rooms and the conference room and did not find the bag. At the reception, everyone quickly began to write down my phone number, take my business cards with the words that they would look again, and, accordingly, they would call me. Their word was enough for me and I went home (I live in Ivanovo. )
There was no call. He was not there the next day either. I called already on Tuesday and asked - how is the bag? and at the reception there is another shift who is NOT AT ALL aware of my situation. I told them again and asked to speak to the director. The director listened to me very carefully and said that he would sort it out within an hour and call me personally. How do you think it happened? Of course not.
I summarize. Service staff steals, be careful. Do not trust the service personnel in such a situation and immediately call the police. Well, in general, what kind of director and staff. Yes, it’s not a pity for the bag, but the fact that people are not required. And when the director gave the word to the director to call back - then excuse me....for me this is an extreme negative.
That's all.
Translated automatically from Russian. View original
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