Better not stop

Written: 3 may 2017
Travel time: 23 — 29 april 2017
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 5.0
We decided to go to St. Petersburg before the May holidays.
On the Internet, they found a relatively inexpensive hotel, or rather a chain of hotels (Samsonov). I liked the location on Mayakovsky 10. and the cost of the day was 1500 rubles. which is relatively inexpensive.
We booked a room through the mail on an advance payment (1500 rubles).
Upon arrival, we found the hotel quickly and settled down.
What can I say about the hotel in general:
1. The biggest minus is the thinnest walls in the room. Those. you hear absolutely EVERYTHING the neighbors are talking about, even in a whisper, in the evening it is simply impossible to fall asleep because of the noise.
2. The poor attitude of the administrator of this hotel towards the residents, a cleaning lady lived in the hotel, who also arranged a loud evening with alcohol with her friends one evening. Moreover, she did not react to repeated comments in any way, and this all continued until they began to complain to the higher management.

3. Also, the bad faith of the administrator: For 04/29/2017. the cost of living was 2000 rubles, this was confirmed through the phones indicated on the website of the hotel network. However, when we paid 2000 rubles and went on city tours, the same administrator called us and demanded to pay an additional 1000 rubles. because room rates have gone up. This issue was also settled through the higher management and the price remained unchanged - 2000 rubles. We have not received an apology for this deception.
4. Garbage in the hotel is not taken out, so you clean everything with your own hands.
5. Well, for those who like pillows in the room: thin, uncomfortable, you put 2 pillows rolled up 2 times under your head.
In general, I do not recommend staying at this hotel and looking for something more suitable.
Translated automatically from Russian. View original