Your rating of this hotel:
1.0
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Service:
1.0
On April 27, at about 17:00, my wife and I visited the spa center of the AlPash Hotel. Had a terrible experience with this establishment. The pool policy states that you must wear swimming caps in the pool, however, not a word is written about gender discrimination against women in this spa. In fact, in the pool, the requirements are different in relation to men and women (apparently due to the characteristics of the persons who organized this supposedly five-star holiday). Men were swimming in the pool without caps (they were not at all devoid of hair). My wife was rudely asked to wear a cap on her head, because "they" have such rules that women must swim in caps. The hotel administrator could not present these rules in printed form. But when we did not allow them to show their discriminatory rules against women, demanded a refund for services not rendered, the administrator in a rude form using boorish expressions (and this is the level of the hotel) told us to get out of the hotel and never even close to don't fit him. They refused to return money for a spoiled vacation, even for unused time - we left the pool after 30 minutes, and paid for 2 hours of services. If you respect your honor and dignity and do not go to experience a discriminatory attitude on the part of the "owners" of this institution, we advise you to bypass it.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Great weekend in Astrakhan
- Grand Hotel does not correspond to "5" stars
- Thank you for your hospitality!
- Rude attitude from hotel management
- Gender discrimination against women in the hotel
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