DISAPPOINTED this year...we won't go again.

Written: 29 july 2014
Travel time: 30 june — 20 july 2014
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 6.0
Food: 5.0
Amenities: 6.0
We have been resting in Riviera for several years. Last year we were at the end of June, we rested for 7 days, we liked it very much, so we came again. This year from June 30 to July 20. We paid 206 thousand (2 adults and a child 3 years old) and thought that we would have a carefree vacation... But no . .
1) When it comes to the beach or the pool, the whole mood disappears: on the beach, sunbeds under umbrellas are all occupied, even the benches and chairs located near the pool are occupied by the pool! In a word, whoever had time - he sat down.
2) All inclusive, including food on the beach. Where is the food? Wafers that are made on the beach, that you have to wait for half an hour, and then chew in dry food, you call this nutrition? Oh yeah, there's also popcorn on the beach, ice cream - which is always melted in refrigerators from the heat... Is this called "beach food"?

3) Intermediate meals... Italian cuisine... what they do under the name "pizza", it's hard to call pizza. And fried dumplings - who came up with this? Sorry, but this is not possible, and even more so the child cannot be fed.
And your kvass is terrible to drink, even to sniff, it stinks of rotten meat!
4) Since it is not always hot, and the pools are not heated, you can’t swim in the pool in the morning, the water is icy, the active child freezes and turns blue in 2 minutes.
On the plus side: there is a playground for children, a pool with water slides, and the food is more or less not bad, the staff is polite.
Bottom line: we have 2 days left to rest here, and we are already sure that we will not come to the Riviera again.
I am writing a review after another visit to the beach and the pool... the mood is spoiled on the 3rd lap along the beach in search of a place under the sun.
P. S. This review was sent on 07/18/2014 to the official website of the hotel, but it was not posted.
Translated automatically from Russian. View original