Dirt and stench under the outer tinsel

Written: 27 august 2016
Travel time: 30 july — 19 august 2016
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 5.0
Cleanliness: 5.0
Food: 2.0
Amenities: 3.0
The positive side of our holiday:
1. The proximity of the boarding house to the sea. Pretty clean beach. Availability of sunbeds for "all inclusive" vacationers.
2. Great animation for children from 2 to 14 (and groups of teenagers are brought there) during the day (master classes, making crafts, disco in the evening).
3. Wonderful, well-groomed territory of the boarding house, full of various plants and flowers. Flowerbeds with an unusual design, a garden with a rocky path - all this is pleasing to the eye.
4. The excellent attitude of the boarding house staff (maids, waiters) towards vacationers (polite tone, tact, caring attitude).

5. Food - tolerable (milk porridge, borscht, chicken soups, boneless white fish), despite the presence of dishes unsuitable for children (daily salads with mayonnaise, Korean carrots with vinegar, eggplant soaked in vinegar or zucchini with mayonnaise, pork - daily, often pork or chicken with mushrooms). Such dishes undermine the health of children, for whom everything is arranged there.
Food could be called normal if the menu complied with the SES standards for preschool and school institutions. Adults can always buy barbecue or any other spicy dishes, but children cannot be poisoned in mass quantities.
6. Pools - clean (3 pcs. - for any age of children, deep for adults). Everything is chlorinated from the heart. Showers with toilets are clean.
7. A sports ground with exercise equipment has been installed. There is a gazebo for tennis, swings, slides, sandboxes, an indoor football and volleyball court.
The negative side of our holiday:
1. Sewer smell. Almost daily he walks along one of the sides of the boarding house (on the side where the children's camp and our building No. 6 "Mother and Child"). The fact is that at the end of our building, on the territory of the boarding house, there is a small purification facility, the workers of which open their purification activities at night and in the morning. The smell of faeces starts at 22 and intensifies by 5 in the morning.
2. The smell of burning. Almost every day, behind the administrative building, with the permission of the director, all the garbage of the boarding house (including plastic) is burned. The place where garbage is burned is clearly visible from our building. Vacationers photographed garbage dumps, always smoking (less in the evening, stronger at night). The process of burning garbage is led by a safety engineer, with whom I talked, complaining about the terrible treatment of vacationers. The engineer explained to me that he controls the burning of garbage, focusing on the direction of the wind. Unfortunately, he was always wrong and we and our children had to breathe smoke almost daily (from evening to morning).

Sleep became impossible. This stink caused bitterness in the mouth and pain in the stomach for many vacationers, like from poisonous paint, allergies, respiratory diseases that came to be treated became aggravated. My child groaned and woke up from this stench, pulled the blanket over his nose so as not to breathe in what the “caring administration” of the Niko boarding house gives us. From the first days, it seemed that this was some kind of mistake by the workers (sometimes something burned out, the wrong hatch opened). Well, it can’t be that they waited - they waited for vacationers and so poisoned us for our money! As time passed, the stench continued. Against the background of this stench, an allergy appeared - rhinitis, cough. From chronic lack of sleep, I understood the pressure. And from dirt, my child and I had intestinal infections (with a temperature of 39, vomiting and diarrhea). I repeatedly complained to the administrator about the stink, asked to transfer our complaint to the director. Unfortunately, there was no feedback. The director is not on site and there are other boarding houses or hotels under his leadership. A week later I wanted to take the money and look for another place. But I was waiting for this boarding house. Booked a room in January. And, you are Valeria, they chose the best room in this building for me - and the sea and the estuary can be seen from it. But no one warns that on this side there is a stench from the sewer (and the house is fetid under the windows) and from the burning garbage heap. And all this every day.
I was extremely surprised that our garbage was being burned under our noses. There is no other way in the 21st century. Garbage trucks, normally working purification facilities, are probably intended only for civilized boarding houses located in the center of Vityazevo. Pension "Niko" does not belong to those, despite the outer colorful shell. Instead of garbage trucks, the director installed a sports ground with exercise equipment. And breathe with what, he did not think?
3. Dirty dishes in the dining room (cups with black stripes inside, stained glasses, greasy cutlery, pots with broken enamel inside, all pots with broken handles, food served cold without a lid - all this is not according to SES standards). Dirty hot water tanks (garbage inside - scale, dill).
4. Broken air conditioners, stuffiness, dirty dishes, unsanitary cooking conditions, unhealthy diet - all this is a source of intestinal infections. Here they are taken for granted. INTESTINAL INFECTIONS ARE ALWAYS HERE!! ! My child and I were ill, almost everyone in the Mother Child building. Ambulances were called for the children, they left home with a temperature (vomiting and diarrhea) (they called the ambulances at the stations on the way to the house).
5. Unhealthy dishes for children (often pork with mushrooms, chicken rolls with mushrooms, omelettes with cauliflower sour cabbage inside, salads with mayonnaise, salads with vinegar, vegetable stew of cauliflower, zucchini and carrots). I asked and saw with my own eyes that it was the children who did not eat. No hint of a buffet. The administrator explained that the situation is far from being a children's menu, saying that there are many adults in the boarding house and there is no way to adapt to children.
This is how parents send their children to recovery, and they are poisoned inside and out.

I had to buy food separately for the child in supermarkets, which were located 1-2 km from the boarding house (cottage cheese, sour cream, yogurts). It was necessary to find and spend time, effort and money for this.
6. Bed linen in the Mother and Child building looks like a dirty floor rag, a gray holey cobweb. Towels - dark, of an indefinite color, suitable only for laying on the floor instead of a rug. There are no special (washable, soft or rubber) bath mats. I had to get up after a shower on a black carpet with eternal dirt inside, designed for the hallway (later we covered it with bags so as not to get our feet dirty).
We, vacationers of the 6th building, mothers with their children, who came for recovery and relaxation, were forced to investigate the persecution of our children first of all. Complaints were written to the book of complaints and proposals and to the prosecutor's office. A SHAME on the director's head - DIRT AND STINK under the EXTERNAL TINNEL.
I have never had such a ruined holiday. Is it really possible for many years (namely, for many years they write shameful reviews about Niko) to change the situation? I confidently went to the best boarding house for children in Vityazevo. She believed that all the shortcomings that vacationers write about have been eliminated. The fact that the reaction of the leadership to the negative, discrediting the honor and glory of Vityazevo, "ZERO" I did not expect. This is not clear to me and other travelers.
Translated automatically from Russian. View original