Good hotel, but the manager Anya is an unpleasant person

Written: 18 april 2018
Travel time: 7 — 10 april 2018
Who does the author recommend the hotel to?: For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 4.0
Cleanliness: 10.0
Food: 5.0
Amenities: 8.0
rested in hotels with a family of 3 people for Easter. I liked the hotel for its cleanliness (although we saw only one maid Anna), the location close to the sea, close to all the entertainment. The administrator, Anya, didn’t like it very much when we arrived, we had to wait 8 minutes until she watched the transfer of house 2, and only after I repeatedly told her “she thinks she will settle us, ” she approached us with a disgruntled look of grumbling that she has personal time and We are in no hurry to get to where we are. The smoky voice is unpleasant, he sees himself defiantly and there is no drop of respect for people. Such a cleansing that we came to her house and asks to live. After an evening walk, we had to wait 5 minutes for the keys, since Anya was talking on the phone and only when she finished the conversation asked what we wanted. We ask the hotel management to pay attention to this person. Which clearly sits not on its place. RS according to her husband she was having fun. I would like to thank the administrator Irina attentive, responsive, positive. We will arrive back in May, but first we will find out which of the administrators will work on the day of settlement.
Translated automatically from Russian. View original