Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
4.0
Cleanliness:
4.0
Food:
1.0
Amenities:
3.0
Hello!
We rested for Christmas from 5-01 to 08-01/16, or rather planned to rest.
1. We were accommodated in the best room, according to the administrator, since we cannot be accommodated in other rooms with 2 children 4 and 9 years old, although the sofas in all rooms are the same, there were no other places for children. We hardly managed to bring us 4- th pillow in the room. They didn’t give us a 4th blanket, they said that a thin blanket-cloth is a blanket, although we paid 940 rubles for each child.
2.3 meals a day is just a nightmare, the eldest child was poisoned on the very first day, vomiting all night (we did not eat any other food except hotel food). What was for lunch and dinner today was also given the same for tomorrow, without changing even gprnir. Instead of meat, chopped cutlets floated in borscht (which we ate two days in a row). Semi-finished pancakes terribly stank of mold, and not jam as they should and spread from old age, all hotel guests left them lying on plates after breakfast. Children if Half a portion for two, so as not to simply remain hungry, my husband and I are on the mezim for 2 days.
3. Heated pool. To be honest, it's funny to hear that the heated pool is +18 degrees. Do you want to bathe your children in such a pool? ? Me too!!!
In addition, with mud, apparently left over from summer vacationers.
4. Animation program (3 times a week). It's not there!! ! Animators were on vacation until the summer!!! ! How can you declare this in a coupon???!!!
5. pavilions with barbecue facilities. This is a pile of iron benches piled in a heap without awnings and other things !!!
6. teahouse. This is also something that should have been provided to us, but it is located on the street, in the rain, in the same upside down and not functioning in winter. There was not even a paid pizzeria to feed at least something children, because I don’t consider it useful to eat buns with milk from the store for two days, besides, when paying 1000 rubles per child per day !!!
7. children's town with stairs. It is also not possible to use it in winter, because. very dangerous and no one cares about it.
8. Children's room. They didn't open it for us, even when the youngest child started crying. My aunt simply explained that it was dirty, cold and didn't work in winter.
TOTAL:
We left a day earlier, now it is 7/01 and we are already at home, although we have paid for everything until 8/01 inclusive.
We rested for Christmas from 5-01 to 08-01/16, or rather planned to rest.
1. We were accommodated in the best room, according to the administrator, since we cannot be accommodated in other rooms with 2 children 4 and 9 years old, although the sofas in all rooms are the same, there were no other places for children. We hardly managed to bring us 4- th pillow in the room. They didn’t give us a 4th blanket, they said that a thin blanket-cloth is a blanket, although we paid 940 rubles for each child.
2.3 meals a day is just a nightmare, the eldest child was poisoned on the very first day, vomiting all night (we did not eat any other food except hotel food). What was for lunch and dinner today was also given the same for tomorrow, without changing even gprnir. Instead of meat, chopped cutlets floated in borscht (which we ate two days in a row). Semi-finished pancakes terribly stank of mold, and not jam as they should and spread from old age, all hotel guests left them lying on plates after breakfast. Children if Half a portion for two, so as not to simply remain hungry, my husband and I are on the mezim for 2 days.
3. Heated pool. To be honest, it's funny to hear that the heated pool is +18 degrees. Do you want to bathe your children in such a pool? ? Me too!!!
In addition, with mud, apparently left over from summer vacationers.
4. Animation program (3 times a week). It's not there!! ! Animators were on vacation until the summer!!! ! How can you declare this in a coupon???!!!
5. pavilions with barbecue facilities. This is a pile of iron benches piled in a heap without awnings and other things !!!
6. teahouse. This is also something that should have been provided to us, but it is located on the street, in the rain, in the same upside down and not functioning in winter. There was not even a paid pizzeria to feed at least something children, because I don’t consider it useful to eat buns with milk from the store for two days, besides, when paying 1000 rubles per child per day !!!
7. children's town with stairs. It is also not possible to use it in winter, because. very dangerous and no one cares about it.
8. Children's room. They didn't open it for us, even when the youngest child started crying. My aunt simply explained that it was dirty, cold and didn't work in winter.
TOTAL:
We left a day earlier, now it is 7/01 and we are already at home, although we have paid for everything until 8/01 inclusive.
Translated automatically from Russian. View original
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