The most beautiful area.
That's all. . .
Minuses:
The fine for smoking electronic cigarettes on your balcony is 7500!
The iron is tied to an iron cable. Illegal fines (more on that below).
Rude attitude of the staff.
Outdated, to put it mildly, booking service.
Requests to provide an extra bed for a child were refused (you see such a booking).
Disgusting food.
We decided to come to the Sochi Park Hotel with a child. Here's what we encountered on vacation:
* The booking service was seen by dinosaurs. To book a hotel room you need to go through 7 circles of hell.
* The food is often not fresh, from the most low-grade products, even pasta interferes with yesterday's and the day before yesterday.
* Check-in queues: always, maximum 4 administrators working. With such a load, it is possible to expand the staff, because people from the road have to wait for several hours.
* The staff is not friendly: they don’t greet, they don’t smile, but what’s there, they are even rude.
* At the request to provide an extra bed for a child (of course, for a fee) not for the entire period of stay - they refused. Do you see this booking?
* Towels in the room are not changed, they are rarely cleaned
* We came a couple of years ago, there were animations for children, entertainment, in 2021 there was NOTHING!
* Towels and sun loungers near the pool are paid
* A real concentration camp: even an iron was tied to an iron cable.
* Penalties are crazy: feed fish or birds: 10 thousand rubles!! ! How much does it cost to swim in the pool after 8 pm! It is illegal! The hotel does not have the right to issue fines, only authorized government agencies! Be careful!
And the most interesting:
At 2 am, two employees without masks persistently knocked on the door, one of them was a security guard with a baton. Without introducing themselves, they threatened to be evicted from the room in half an hour because of smoking on the balcony: the neighbors allegedly complained.
The husband smoked ONE time at 12 o'clock at night on the balcony electronic cigarettes without nicotine smell and certainly did not interfere with the neighbors.
Let me remind you that we were in the room with a child!!!
These guards filmed him smoking on the balcony on the 5th floor! It was necessary to capture this single moment! You are being watched all the time, keep in mind when you want to be naked even in a room with open curtains!
We came to the reception, they said to pay a fine of 7500!! ! Or get evicted for not following the rules! At night! With baby!
We paid so as not to spoil our vacation and not deal with all this nonsense, because we didn’t want to change the hotel for a couple of days and waste precious time on vacation!
But! It is illegal! Fines can only be issued by authorized bodies: the police or the fire department, but not the hotel administration. It is illegal!! ! And the fine will be: a warning or 500-1500 rubles! And not 7500!!!
In general, a disgusting bestial attitude towards visitors, it feels like they returned to the 90s, when racketeering and deceit flourished!
If you want to spoil your vacation, shake the nervous system - you are here!
I do not recommend this hotel to anyone! Terrible attitude towards hotel guests, their own rules that violate any logic, fine everyone who does not like it!
They enter the rooms without your knowledge, delve into things, look at what you throw in the trash. I want to say right away that in the hotel you will wash your own linen / towels.
The young man began to bleed from his nose, it became bad, we were issued an act of damage to property with a cosmic price (6.000), not to mention a fine for smoking, although we are not smokers (7.500)
No humanity, all the staff are embittered, they respond aggressively.
The rooms are dirty, there are cracks everywhere, the walls are black, stained, as if the cleaning in the hotel itself does not take place at all.
In our room for a week of stay were cleaned 3 times, towels change for a fee (1500).
In terms of food, the food sucks in taste, no variety, food quality is zero.
Breakfasts from the cheapest products, gray pasta that falls apart, sausages with black dots (tastes like paper), there is no vegetarian food, everything is with milk (to calculate lactose allergy), vegetables are dry / lethargic, some are rotten, everywhere there is complete unsanitary conditions.
The pools stink of chlorine too much, there are no toilets next to the pool, towels in the pool are also paid 100.
There is only one conclusion - this is the worst hotel to stay, it turned out to be super expensive (choose other hotels like Radison because here you will pay 2-3 times more than the cost of the hotel itself).
They took out the trash themselves. For all the time, for three people they were given 2 tiny pieces of soap, two sachets of shampoo and two gels, four towels. The soap dispenser is empty. Apparently, they have not heard about covid here at all. There are no sanitizers in the dining room or in the buildings, and disinfection is not carried out anywhere. In the dining room, people and cockroaches eat from the same dish. Breakfast is food for the animals in the barn. Grinning foreheads with unshaven muzzles on the distribution. They do not have masks and most likely san. books too. If you didn’t come by 7 in the morning, then you won’t see any forks, spoons, or cups. They went with theirs. Moreover, they brazenly lie that they will bring it now, and no one is bringing anything anymore.
Food after 9 is no longer added, eat up what is left. Yes, and it can not be called food. Sausages empty inside splatter with some kind of liquid, etc. Coffee is slop. Employees of a semi-legal service for delivering tourists to the beach for 200 rubles refused to tell where the toilet was, they asked for a child, only because we did not immediately jump into their cart. Security at checkpoint 5 is worse than dogs talking. Biblioglobus on the territory sells tickets to Sochipark with non-existent details, and then frostbitten refuses to accept them back, saying that they are not responsible for other employees.
In general, with hospitality and friendliness, as well as with professionalism, communication culture, decency and service, there is a complete zero here. Suck, not rest. It is better to go to Turkey, to the enemies. And even better in the same 3 * to Europe. It's cheaper and more comfortable.
The hotel has two reception desks. The guard told us to go to the not popular one, because the 9th Corps was not obvious. The people - no one. We arrived at 9 am, and despite the fact that the check-in at the hotel after 14:00, we were settled immediately.
At the reception, the girl politely asked: "Do you want a bath or a cabin? ".
"With a bath, " I replied.
"Then you won't have a beautiful view of the sea, maybe with a cabin? ".
I gave up: "Of course with a cabin and a view! ".
At first we were looking for where the sea is. Then they admired this triangle among the hotel buildings, then laughed at themselves for a long time. Posted it on our Instagram account.
Bottom line: instant check-in, with pleasant communication at the reception.
My friend moved in next, she has the same impression.
Room 623 in the 6th building, small, frankly, small (they are all like that), with everything you need for life: a kettle and two glasses, a refrigerator, a large enough TV, a hairdryer, an electric towel dryer, with a large balcony.
Cons: small beds, bad smell.
Cleaned every day, clean.
Meals included breakfast and dinner. We went to dinner here, in the Brudershaft restaurant. There are devices at the entrance of the restaurant, through them you pay 250 rubles, and you go to eat at the buffet.
The dishes are modest, but everything is delicious. There is everything for any kind of food.
There are a lot of drinks: two types of juices, it seems from packages, tea, with lemon, by the way, very tasty.
In general, everything is convenient and comfortable.
Dinner too.
For breakfast we went to Bon appeti restaurant. He is lighter. Dishes everywhere are perfectly clean, already crunches from cleanliness.
Breakfast is standard. Various cheese and sausage cuts, many hot dishes, sauces, oils, honey, condensed milk, etc. , etc.
It is very convenient that everything is arranged on a large number of tables, there is no flea market near the tables.
Everything is replenished and everything looks appetizing. I liked everything except the casserole. She was dry and rough.
We filmed everything in detail and posted it on our channel.
The territory of the hotel is, one might say, its pride. Beautiful lawns with no less beautiful clubs, ponds with fish and ducks. Fountains. Pools. Great! Everything is well maintained, clean and beautiful. Lots of benches in the sun and under pergolas.
There are many on the territory, namely 9 restaurants, and which you can go to have a bite, drink, smoke a hookah. All the time animators invite to various events. Music. Generally fun.
There is even a fishing village where you can fish and participate in the competition for the best fisherman!
To the sea, if you go through the checkpoint near the 4th building, 10 minutes in a straight line, at an unhurried pace. Go straight to the promenade and the beach.
The beach is pebbly.
We also removed it.
On site, in addition to restaurants, there is a shop. There is a gym (300 rubles).
Bottom line: a very comfortable hotel for recreation for both young people and families with children, as well as for adults.
Also, which is not unimportant, the whole time you are there, in the hotel, the state of the holiday does not leave you. Therefore, I recommend visiting the hotel to everyone who has the blues. Come, she will pass.
Cons: small rooms, small beds.
The room was cleaned once a week! Nutrition is generally a separate conversation, even pigs will not eat such slop! I do not advise anyone to go to this hotel!
- Meals for children are not provided, everything is monotonous, it seems as if they cook once a week.
From meat only manti , and chicken stew without chicken .
The only plus is the room and that suite))
P. S. If you choose the Sochi Park hotel, take it without meals, there are many cafes and canteens outside the hotel, with a variety of food, for any age and any taste.
Accommodation with meals - breakfasts/dinners.
We arrived on a morning flight, at 09:00 we were already at the hotel.
Check-in at 14:00, categorically refused to make concessions (although I think there were free rooms) and to settle earlier.
I am pregnant and did not feel well after the flight. Even requests to settle for additional payment did not help.
As a result, we stood in a huge queue for luggage storage, "dirty" and tired from the road, besides, we were not sleeping - we were already at the airport at 3 am - we walked around the huge territory of the hotel, went to the sea, had breakfast at a restaurant.
By 12 o'clock in the afternoon, there was simply no strength to endure "non-settlement". I literally begged the employee to settle us.
I don’t remember the name, but I thank him very much for treating me like a human being, and not "according to the rules of the hotel... ".
We had a double room with one double bed.
I do not advise. It is difficult to call this a full-fledged double bed - the width is about 1.5 meters in total.
Constantly pushing with her husband, and we are not full people - the usual physique.
The rest of the room is clean and spacious enough.
The wardrobe is large, even a suitcase fit so as not to interfere with walking.
We had a bathroom (not a shower). Be careful - it is very sloping (nearly fell several times).
There is no overhead lighting in the room, there is a ceiling lamp in the corridor, the room itself is illuminated by a wall lamp and a floor lamp.
The bathroom is very dim!
Cleaning - every day they knocked on us at 09:10 in the morning. We were still sleeping.
If you do not agree with the cleaning lady at a later time - will not come at all. A couple of times I was forced to contact the reception, so that at least the towels were changed and toilet paper was given out.
I regretted that I spent money on food from the very first dinner.
No variety in food - all 7 days that we were at the hotel, the food did not change (there was a "change" of hot dishes - from one "minced meat" they made manti, then meatballs, then cabbage rolls).
Breakfast - soy mini sausages, soy sausage, cheese product (it is not clear why cut into cubes, not slices)... terrible coffee and "juices" - powder dissolved in water, instead of sour cream - sour cream product (they sign it without hesitation), pancakes with chemical jam. . .
Of the pluses - tolerable scrambled eggs, semolina-curd casserole, biscuits and bagels.
Dinners - poorly washed and chopped vegetables and herbs, lumps of boiled fish - the cheapest, incredibly disgusting soy minced meat, from which all meat products are made. Saved - cereals, pasta for garnish partially winded and dry.
Some will say that I'm asking too much for such a low price...
But!!!
I personally saw cockroaches crawling on the walls (first floor)! Thank God I'm not afraid of them, but my appetite disappeared completely - after four days I no longer ate at the Brudershaft cafe-dining room.
I saw a cat walking between the tables.
Pigeons flew freely on the terrace, on some tables where they had already eaten, but the dishes had not been removed yet, they were just swarming - they were sitting right on the tables and pecking the leftover food from the plates...
I remember all this and vomiting still occurs.
The staff of the cafe-dining room "Brudershaft" shrugged at all this and smiled sweetly: ". . . well, we are fighting all this... "
Where is the SES looking? The kids eat there. . .
Okay food quality and lack of variety, but a complete mess in terms of cleanliness - it's just outrageous and incomprehensible! I'm afraid to imagine what's going on in their kitchen.
I advise you, if you go to Sochi Park Hotel, then without food.
I had to run to the pharmacy at night to get medicine for my husband - abdominal pain and terrible heartburn...