Ужас Horror

I paid 100 thousand for 4 days for myself and two children 4 and 7 years old. The linen was never changed. The only thing was taking out the trash. On the fourth day, a small child was poisoned in a boarding house and crap one's pants, and is still sick at home. I tried to wash the sheet in the sink with toilet soap, but in vain. When leaving, the lady at the reception got rude to me, saying that I had to wash the bed linen. I assure you that all extrements are washed in a washing machine with powder without any problems. Manually, as Madame at the reception suggested it to me, it does not wash off. When a similar incident happened to my child in Turkey, the staff silently changed the bed linen for us, they also took pity on the child and hugged and patted on the head. Further - more. I was sent an email to my email address with photos of crap underwear + for some reason a drawing of a pig sleeping at a table surrounded by bottles, although I don’t drink with children + my personal data. Although I folded all the sheets, I understand that it will not be pleasant for anyone to clean it up, so they were not too lazy to lay it all out and take a picture. They also posted all this on their "in contact" page. This is already a violation of the law. I didn’t sign permission to use my personal data. The violation was in violation, upon check-in we were settled, at my request for an extra charge, 4 hours earlier, they took the money 990 rubles, they didn’t give a check, for breakfast, because. it is not allowed before check-in, I paid 500 rubles, they took the money
They also didn't give me a check. When entering a boarding house, you need to fill out documents with personal data, no one gives you permission to use personal data, although personal data is required, and now my personal data is being posted on the Internet, although I did not give such permission. And they will answer for this according to the law.
I believe that I was insulted by the video posted on the Internet. If they ask for such exorbitant amounts for the rest, let them be kind enough to correspond to the declared. And clean daily in the room, at least change the towels. Although in general we liked the rest, but as we rested abroad, we will continue in the future. Residents of Sochi, if you want to receive money, please comply. I would not recommend this guesthouse to anyone.

All the sheets were folded, were they too lazy to lay it all out, for a photo? Throw it in the washing machine and no problem. I'm suing them. Photo - confirmation of their "hospitality and cordiality".
On the fifth day we paid for, we left the boarding house at 4.30 in the morning. We were even denied dry rations in the dining room, although they give it to those who go on excursions for a fee. I bought everything at my own expense, although I have two children. Who should write complaints to whom and send photos?