What are they generally doing?
We did not understand why exactly there is a hotel guide. Is it just to impose their services in the form of excursions? The hotel guides do not defend the interests of their clients who have bought vouchers to the hotel from Pegas Touristik. vacationers themselves must walk and insistently demand that their rights be respected, then there is no water in the villa, then the room was not cleaned for three days, or even they did not provide an extra bed for the kinder at all.