Very poor service experience
Vacation ruined!!! We started by changing the transfer 2 days before departure (instead of 3 hours of a direct flight, we got 13 hours and waited 3 hours at the airport), upon arrival in Sharm El Sheikh we were loaded onto a bus, and after leaving the airport we were informed that we were being taken to another hotel, and when we started to resent (after all, we booked and paid for another hotel), the representative of JOIN UP rudely told us that we had 2 options.