How a boorish attitude in an agency can ruin a trip.
I bought a tour from them, I’ll say right away that the tour was not bad, but the process of buying ... They have such a manager there, Natalya, a hysterical woman, possibly mentally unhealthy. It began with the fact that she counted me 1000 UAH. more than stated. No requests to recalculate, appeals to reason produced no impact. I spent 3 hours in this Mr.