Good travel agency, as long as they make discounts. And not easy to get to.
I buy tours there, because they make discounts and out of habit - once in Turstanka, only in Kyiv, a friend worked - that's how it happened. I choose the tour myself, I arrive when I'm ready to book. Therefore it is difficult to say something about professionalism . The last time, to clarify about the hotel and visas, the manager opened the Internet and began to look there.