Riu Lupita 4*– Reviews

5
Rating 8.110
based on
5 reviews
№2 in the hotel rating Playa del Carmen
8.3 Rooms
7.8 Service
8.0 Cleanliness
9.1 Food
7.8 Amenities
Riu Lupita is located in Playacar, 3 km from Playa del Carmen. Playa del Carmen Marine Station is 500 meters from the hotel, while Plaza Paseo del Carmen is 600 meters away. This option is suitable for both family vacations and business meetings.More →
аватар allusa
 •  traveled 3 years ago
Rating 9.0
We arrived at the hotel late at 23.00, the tourist immediately paid at the reception. collection and we were settled in a great room on the 2nd floor. The hotel has a 24-hour bar where you can eat and drink whatever you want, and even fruit. The standard room is very good, TV, two large beds, everything is like everywhere else, except for a coffee set, instead, for lovers of alcohol, four liters of tequila, rum, gin, vodka, and there is a lot of water, beer, cola, sprite in the refrigerator. … More ▾ We arrived at the hotel late at 23.00, the tourist immediately paid at the reception. collection and we were settled in a great room on the 2nd floor. The hotel has a 24-hour bar where you can eat and drink whatever you want, and even fruit. The standard room is very good, TV, two large beds, everything is like everywhere else, except for a coffee set, instead, for lovers of alcohol, four liters of tequila, rum, gin, vodka, and there is a lot of water, beer, cola, sprite in the refrigerator. The hotel is small, but very cozy, well-groomed, there is a lot of greenery, a lot of birds and, most importantly, these are noses, wonderful animals that are not afraid of you and are happy to beg you for fruit.
Food is a special topic, it seems a little, but in fact each dish is very tasty and homemade, fish, shrimp, mussels, 4 types of meat, poached eggs and omelettes, various yogurts and 6 types of freshly squeezed juices, fruits are generally some kind of paradise , pineapples straight one juice, ice cream and much more. Internet is good everywhere and on the beach. Although the second line, the bus runs every minute to the beach, where there is an excellent cafe with drinks and food.
Beach, soft white sand and a wonderful sea of ​ ​ ​ ​.4 shades. The staff is very friendly, the cleaning is thorough every day. We took several excursions, so a complete delight from the country. Yes, they monitor your health very much, observing the mask regimen and lubricating your hands with gel. The hotel has an excellent entertainment program in the evening, there is a golf club nearby, there is a gym, 2 swimming pools. Many thanks to the staff for our excellent stay, we will come again.
Пляж отеля Можете покататься Море 4х оттенков Насохи лакомятся бананами,которые я им даю Птицы поющие по утрам,приводят просто в восторг Питание многогранное Зелнь на территории
аватар ianaevtuh
 •  traveled 6 years ago
Rating 8.0
Good hotel for a very affordable price. There are many nuances but in general everything is very good. I'll start with the Internet in our time, I think it's important for everyone. The rooms do not catch, but the pool has excellent communication, you can safely communicate via video communication. In many hotels in Mexico, the Internet is generally paid and not at such a good speed. … More ▾ Good hotel for a very affordable price. There are many nuances but in general everything is very good. I'll start with the Internet in our time, I think it's important for everyone. The rooms do not catch, but the pool has excellent communication, you can safely communicate via video communication. In many hotels in Mexico, the Internet is generally paid and not at such a good speed. A shuttle goes to the beach from the hotel, which is not particularly annoying, plus there is a stop near the central tourist street of Fifth Avenue. You can shop there for souvenirs. You can also walk directly from the hotel to a supermarket. But you need to be careful when crossing the highway. The beach is excellent small waves nice sandy entry into the water. Brings algae, they are regularly cleaned, but still there is always a little. There was no need to borrow a lot of sunbeds, they always found free ones. On the beach there is a bar where not only drinks but also you can have a full meal. It is convenient not to constantly return to the hotel. There were even soups there too) The food is generally very tasty and varied. There were seafood though the choice is modest. More than ten types of natural juices, a good selection of meat. If that ends complement. There is no such thing that came later and something is missing. Another variety, but as for me not strong, will be added to your diet by a la carte restaurants. I note only Italian, he liked the most. The staff does a great job. If you speak English, there will be no problems in communication at all. There is a hotel worker who speaks Russian, but everything is ok with us in English) Therefore, there was no need for her help. The hotel was selected for a long time and carefully, of course, first of all, there was a budget, and we wanted good food. If you are a beginner and have never been to Mexico, and even if you have been repeatedly, I advise you to contact specialists. The room is good. If you need an iron, ask at the reception, they will bring it very quickly. Well, there are no Russian channels on TV, but who needs that TV) The hotel is pleasant and well maintained. Great place for a cheap holiday!
аватар tchurilowapolina
 •  traveled 9 years ago
Rating 9.0
Unfortunately, the beach is not near the hotel and you can walk far if you wish, of course you can walk, but it is better to use the transport provided by the hotel that runs every 15 minutes. But the beach, although far away, we really liked. On the beach you can eat there is a restaurant and bars so it is not necessary to return to the hotel. … More ▾ Unfortunately, the beach is not near the hotel and you can walk far if you wish, of course you can walk, but it is better to use the transport provided by the hotel that runs every 15 minutes. But the beach, although far away, we really liked. On the beach you can eat there is a restaurant and bars so it is not necessary to return to the hotel. The beach is very clean, easy access to the water. There is even a pool on the beach, I don’t know why it’s needed there. The beds are new and comfortable. The last transport from the beach leaves at about six in the evening, so there is more than enough time for a beach holiday. But upon returning to the hotel, you have at your disposal a swimming pool and excellent animation of the evening program. Cocktails and delicious food. The range of food is very wide and meat and seafood dishes, many different salads, many fruits. Everything is fresh and deliciously prepared. Alcoholic drinks in assortment and good quality. My husband and I are majito lovers so they make it here just fine. In general, the hotel is very beautiful and a lot of greenery. The hotel is beautiful in all rooms spacious cleaning quality. The staff is very hospitable people, especially since we bring money to them, so the attitude towards vacationers is excellent. And more about animation. There is live music. There is a mini disco for the kids. Lots of fun during the day too. But excursions are better to buy in a non-hotel in a hotel is very expensive. We really liked the hotel, it's a pity that it's not near the beach, otherwise everything is fine.
аватар domrybaka888
 •  traveled 10 years ago
Rating 7.0
Good afternoon! Since there is only one review about this hotel (and a rather old one), I will try to write objectively and a little about everything. Rested with my husband from November 25th. Economy 5 * hotel, overall good, but with flaws. In my opinion, corresponds to 4 *. It is located on line 2 (this is not a disadvantage, this is also known before the trip). … More ▾ Good afternoon! Since there is only one review about this hotel (and a rather old one), I will try to write objectively and a little about everything. Rested with my husband from November 25th. Economy 5 * hotel, overall good, but with flaws. In my opinion, corresponds to 4 *. It is located on line 2 (this is not a disadvantage, this is also known before the trip). The price-quality ratio is good.
1. Number. Check-in is excellent, everything is fast. The houses are one-, two- and three-storey. The hotel staff is very friendly, smiles sincere. Wifi only in the bar and at the reception free of charge 90 minutes 1 time per day. There is no iron in the room, you need to ask at the reception. There are no slippers either. Toiletries are very modest, there is only shampoo (? ), aka shower gel (or vice versa) and bar soap (tip: bring your own shampoo). Everything is added on time. Bed linen is perfectly white, how often it is changed is unknown - it is always clean and ironed. There were more towels than needed. There is a hair dryer. There is a safe, free of charge. There are no Russian channels on TV. The room has a free mini-bar (tequila, rum, vodka, gin, beer, pepsi, sprite, soda, water), which is replenished 1 time in 2 days, though I had to remind about it - they quickly corrected it, then they called the receptionist and asked is everything okay. There are glasses in the room and in the bathroom. The rooms are not big. The furniture is quite new, but on the balcony there is an old plastic table, 2 old wicker chairs, 1 of them with a broken seat. There is air conditioning, how it works - I don’t know, they didn’t turn it on. A ceiling fan was sufficient. There is a clothes dryer on the balcony. You also need an adapter for an outlet (sold in the hotel store 1 pc. $ 5). For those who smoke: there is no ashtray in the room or on the balcony (although you can smoke).
2. Eating and drinking. The hotel has 1 main restaurant, 1 a la carte, 1 snack bar, 1 bar and 1 more cafe-bar on the beach. The food is excellent. It makes no sense to list the menu, the choice of meat, vegetable dishes and salads is huge, fish and seafood - at least 2 types every day. There are also cheeses, olives, capers, etc. , a lot of yogurts, jams, Mexican dishes, sauces, fresh juices and regular juices. There was still milk! ? Not a lot of fruit. Pineapples, melons, watermelons, papaya, bananas - always; exotic fruits (I don’t know the names), grapes, apples and one of the citrus fruits - every other time; strawberry was 1 time (but what! ). Oh, and there were unripe plums and apricots. The waiters and bartenders at the hotel work perfectly (the cafe on the beach is much worse, by the way, the food there is also worse), no one “begs for tips”, the service is fast and unobtrusive. But after the tip, the service turns into great. Regarding digestion - no pills, etc. were not useful. Fat minus: until 18 o'clock all drinks are poured into reusable plastic glasses with a volume of 400 ml, it doesn't matter if it's cola or tequila, some tourists apparently consider them disposable and throw them into trash cans, leave them on the beach, etc. , the fact that they are then collected and The thought slipped through that perhaps they were washed and used again.
3. Territory. Big, clean and safe. Greens can be added a little. Near the hotel selva! - you can see a lot of animals. Coatis, agoutis and iguanas walk around the hotel, deer walk behind the fence. If you feed coatis, be prepared for them to come to the balcony (and not only) around the clock, even on the 3rd floor. There are many exotic birds, you wake up in the morning to their singing. For those who love animals, this is Paradise. On the territory there are 2 swimming pools, tennis courts, a table tennis table, a volleyball court, a disco (it's somewhere on the outskirts of the territory - it doesn't bother anyone), a playground, several shops, big chess, bicycles, a hammock. The animation is quite decent, the guys on the beach entertain tirelessly. In the early evening, they also entertain guests, and somewhere at 9 o'clock a concert or show begins (not animators, but invited artists).
4. Beach. The hotel is located on the 2nd line, but it does not bother, the hotel bus runs to the beach every half an hour, with a convenient stop in the city (from other hotels you would have to walk or take a taxi! ). Drive 10 minutes, no more. The sea is beautiful. The sand is white (not heated). Palm trees are available. There are always free sunbeds both in the shade and in the sun (but they are not very comfortable). Towels for the beach are given out once a day, they start to be given out at 8 am (and not always on time) and if you want to go to the beach earlier, change it in the evening.
5. Excursions. Everything here is subjective. Where to go - you decide, the choice of places to visit abound. If you do not speak languages, then excursions will have to be bought from a tour operator, at inflated prices. If you speak languages, you can buy them in city travel agencies (cheaper) or travel on your own (inexpensive), but it’s better to start preparing for independent trips at home (route, program, etc. ) Our dream came true - we managed to visit Mexico City and in Teotihuacan!
Bottom line: it turned out not very short, I tried to objectively describe all the advantages and disadvantages of the hotel, but the overall impression of the hotel was still very good, we did not dwell on the shortcomings, they are not able to spoil a chic vacation, and excellent service and attentive staff contributed to this.
P. S. Mexico is a beautiful country with friendly people. We fell in love with this country forever. Viva Mexico!
Questions - I will answer.
пеликаны прилетели крокодилы приплыли коати залезли агути прибежали кактусы выросли Дворец изящных искусств построили (Мехико-сити) Кафедральный собор построили (Мехико-сити) Пирамиды внеземные появились (Теотиуакан)
аватар Nadezda33
 •  traveled 14 years ago
Rating 4.0
Good afternoon, Dear Travelers! My short story about the hotel Riu Lupita 5 * (Playa del Carmen). The hotel does not correspond to the declared five stars. It's more like a four, probably even with a minus. The hotel is located on the second line, there is no private beach. The hotel bus goes to the beach every half hour. … More ▾ Good afternoon, Dear Travelers!
My short story about the hotel Riu Lupita 5 * (Playa del Carmen). The hotel does not correspond to the declared five stars. It's more like a four, probably even with a minus. The hotel is located on the second line, there is no private beach. The hotel bus goes to the beach every half hour. You can't walk to the beach, there are fences around, golf courses and private territory. It turns out to bypass a large hook. We had no special complaints about cleaning, room service, except for the dirty floors after that very cleaning.
Animation is present, but for the most part it is repeated with some frequency, during its rest the program was actually viewed three times. The hotel has one snack bar, main restaurant, a la carte restaurant and bar. We went to a la card once - the food was disgusting. The main restaurant has a decent buffet, but there is actually no seafood and fish. The staff at the bar are friendly and helpful. The cocktail list is small, but if you say the name or ingredients of another cocktail, they will do it.
There was one remarkable case (draw your conclusions, gentlemen)... on New Year's Eve in a restaurant, a waiter behind me dropped a bottle of red wine, it (the bottle) was shattered accordingly (on a tiled floor). My peach jumpsuit was ruined, I had to run to change into my room. In addition, I injured my leg with a piece of glass, not seriously, but the blood flowed strongly. So, after returning from the room, not only did I not receive at least half a word of apology... my chair was pushed back (but at least the floor was wiped), the green tea ordered by my husband was not brought at all, and after that not a single waiter approached us.
We went to complain to the reception, received a dry apology from the administrator and that's it. We think that in a hotel (especially an all inclusive hotel) it is not difficult to send an "apology compliment" to the room. But again, nothing, and I did not insist on dry cleaning at the expense of the hotel, because I rightly feared for the type of product in which it could be returned. The overalls were washed in Moscow, but the sediment remained.
The hotel also has two swimming pools, tennis courts, two table tennis tables, a volleyball court, chess, a disco (very good). That's all, perhaps.
But you still won't be sitting in a hotel with such an abundance of entertainment and "must visit" places in the area. Feel free to rent a car, buy cards at a kiosk around the corner and go. Mexico is an amazing country.
p. s. Spoon of honey : ))) The resorts of the Riu network include four hotels, the services of which all vacationers can use during the day - Tequila, Yucatan and Playacar... Cute hotels on the coast (with the exception of Tequila - the second line), more bars, more fun animation , own beaches. Choose the Lord.
Happy and unforgettable travels!


No questions
yet
Ask a question about the hotel
to experts and get answers
in the next few hours.
HOTEL EXPERTS
Attractions

Riu Lupita находится в местечке Плайякар, в 3 км от курорта Плайя дель Кармен. Морской вокзал города Плая-дель-Кармен расположен в 500 м от отеля, Plaza Paseo del Carmen — в 600 м. Этот вариант подойдёт как для семейного отдыха, так и для бизнес-встреч.

Location Расстояние до международного аэропорта г. Канкун составляет 60 км.
Description of the beach Собственный песчаный пляж находится в 3,5 км от отеля.
In a hotel

Открытый бассейн с террасой для загара, ресторан "Adelita" с красивой террасой, мексиканский ресторан "Maria Bonita", пляжный ресторан "Cozumel", бар "Tequila" у бассейна, снэк-бар "Panchito".

  • restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • payment by payment cards
For kids
  • children's swimming pool
  • playground
  • kids club
Entertainment and sports Настольный футбол.
  • Spa or wellness center
  • billiards
  • table tennis
  • tennis court
  • golf
  • volleyball
  • basketball playground
  • bicycles for rent
  • gym
  • aerobics
  • water activities
  • diving
  • windsurfing
  • disco club
  • animation
  • organization of excursions
Description of rooms

Номерной фонд отеля насчитывает 300 номеров.

In the rooms

Балкон или терраса, ТВ со спутниковыми каналами, мини-бар, кондиционер, сейф, телефон, ванная комната с ванной или душевой кабиной, фен, туалетные принадлежности.

  • hair dryer
  • safe  FREE 
  • air conditioner
  • internet wi-fi $
  • wake-up service
  • balcony/terrace
The address Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar, Playa del Carmen - Quintana Roo.
Phones: (+52) 98 48 77 42 20
Website: Riu Lupita
FAQ
Какие развлечения есть в отеле?
Для ценителей тишины и релакса есть Спа или велнес-центр. Вы можете прекрасно провести время за игрой в бильярд, настольный теннис, теннис, гольф (платно), волейбол, баскетбол. Для активных туристов есть прокат велосипедов (платно). Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал, аэробикой. В отеле есть водные развлечения. Море и волны заиграют новыми красками если воспользоваться услугами виндсерфинга. Любители подводного мира могут воспользоваться услугой дайвинга. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб.