Worst hotel

Written: 16 august 2020
Travel time: 15 — 22 august 2020
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 6.0
Food: 1.0
Amenities: 10.0
The hotel is new, with a beautiful interior, but that's where all its pluses end.
And now about the impressions of this "hotel":
1. Half of the room stock has a view of the construction site and the trash bin, which the hotel administration does not warn tourists about.
2. When filling the hotel with more than 50% of Russian-speaking tourists, there is no accompanying information for them either in the rooms or at the reception desk, the reception staff, in the hotel restaurants do not speak Russian either.
3. About food: the food consists of a very poor choice (two sets to choose from), the portions in these sets are very small, the food is tasteless.

4. Waiter service - you can’t think of anything worse (at least I haven’t seen this in any hotel). You have to wait half an hour for each dish, despite the fact that the restaurant is not full. In the proposed sets, the waiters confuse the dishes, the visitor is brought something that he did not order (as they brought me some sugary puree from another set instead of a fruit salad).
5. Upon check-in, two sets of electronic keys are issued, but the staff does not tell you which keys are intended for what.
6. There is a safe in the room, but there is no information at all about how it works.
7. The hotel has a SPA area, but no one at the reception at check-in says how to get there, does not describe the range and cost of its services.
8. When HB is on, all drinks for dinner are paid. The funny thing is, there is no price list for these drinks, you do not understand what you can choose.
9. You have to wait a very long time for a waiter in a restaurant. This is despite the fact that there are a sufficient number of them, but they prefer to chat among themselves than to serve customers.
I do not advise anyone to visit this hotel, in no other country in the world have I seen more from the ice cream attitude of the staff towards their tourists.
Translated automatically from Russian. View original