The price does not match the quality

Written: 29 august 2021
Travel time: 17 — 28 august 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 6.0
Food: 3.0
Amenities: 9.0
We chose according to reviews, the check-in went terribly - we waited 3 hours, after which we found the room was not in the best condition.
Liked - great location of the hotel, great design.
Breakfasts are plentiful, but monotonous, perhaps not bad for 3-4 days of stay, after a week they are disgusting.

Disliked:
1. Service;
2. No cleaning in the rooms;
3. Rooms, as for a one-year-old 5 ***** hotel, run down and unfinished;
4. The staff somehow answers the comments, but does not react;
5. The flowers on the terrace are dried up, the condition does not correspond to the advertising picture at all;
6. Partitions, even symbolic, between the rooms "Sea View" there is no privacy either;
7. Mold in the shower on the ceiling;
8. Jacuzzi does not have a connection for draining and refilling of water, seems for me that water is the same for all guests, chlorine is added "by eye";
9. The handle on the front doors was fixed after a week of our stay;
10. They washed the refrigerator themselves because of the disgusting smell.
Translated automatically from Russian. View original

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