Сервис -ужас!!! Service is terrible!!!

I never write reviews, now being in a hotel, I'm sitting in shock....
Returning from a walk, we felt a strong smell of tobacco smoke in the hall and on the stairs, we had a very small child with us. The smell is so strong that the clothes were soaked, the reenok also inhaled. Half an hour later I went downstairs to catch wi fi (so-so connection), a hotel worker sits downstairs on the sofa and smokes in the lobby, I told him that it’s not normal to smoke in the room, he answered something in Serbian, a couple of other women who serve the apartments were sitting nearby and everyone laughed together, then lit another cigarette defiantly! What was it? This is fine?
In Budva, they smoke everywhere, but as it turned out, including in cafes, there are ashtrays on every table.

Further, if you suddenly decide to go with your husband / wife, the guy and the girl be prepared to sleep under different blankets, they, as I was told, do not have double blankets....there are no duvet covers either! They give a sheet and a blanket, which means that if you open up at night and the sheet slips, you will sleep under a blanket of not the first freshness completely in spools.
I don’t understand where such a rating of these apartments comes from, because I also focused on booking, reviews from other sites and chose based on reviews.
In short: the service is a complete disrespect for the guest....
The area in the photo is much larger than in reality.
Everything else is fine. But not more. These are small-town apartments that Budva is teeming with.
In general, Budva itself is Nostalgic for Soviet beaches and trips to the sea...
Unfortunately, they are far from a real civilized Europe with a correct understanding of service and respect for personal space.
From the good : ) of course the sea, mountains, nature, landscape