Conditions are good, but the service is bad

Written: 23 july 2021
Travel time: 4 — 12 july 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 4.0
Cleanliness: 6.0
Food: 6.0
Amenities: 10.0
Settlement: the girl who settled does not know Russian only English and is not very friendly - she did not even introduce herself. There is no reception.
In terms of conditions, the villa is quite good - new building, new furniture, air conditioning, rooms, though small, but comfortable + balcony.
The nearest beach at least 20 minutes. - a little far, but close to supermarkets and local cafes, where you can eat cheaply (by Budva standards).

The biggest downside is the poor service (and so in general in Montenegro): if you took out the garbage, put toilet paper and swept, it was great. There was no wet cleaning at all. Towels were changed only once in 8 days. The bed was not changed at all.
Translated automatically from Ukrainian. View original
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