Inadequacy and threats!

Written: 18 august 2020
Travel time: 28 july — 6 august 2020
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 6.0
Food: 1.0
Amenities: 5.0
I was in Budva for the 2nd time. In Azzuro for the first time, we were recommended it as a hotel with sincere, adequate staff, but this turned out to be far from the case.
I want to immediately warn the youth! This hotel is not for you, I do not know for whom it is intended, but definitely NOT for active, cheerful and positive young people, except perhaps for pensioners.
We are two young girls. When checking in, we were not provided with any internal rules for staying at the hotel, either in writing or orally.

On the very first day, they threatened to deport us several times with yells and shouts, call the police on us and accused us of some things we did not understand. Illegally took the passports, threatening the police and did not give them back until the very last day. For the fact that we just turned on the music until 21.00 (not for long, since we were very few in the room). For the fact that we came to the hotel in a state of intoxication, I ACCENT ATTENTION to the fact that we did not make noise, did not interfere with anyone, did not crawl, but simply came and went to our room. And even if they crawled, this is our right, we are adults, we have the right to drink as much as we see fit, to rest as we want. And no one has the right to scold us, let alone yell and humiliate us! We are guests who came to REST, paid YOU money, YOU LIVE at the expense of tourists!
I can say with confidence that there can be no talk of any hospitality, loyalty and culture in this hotel! One hypocrisy!
We are adequate people and only an adequate, CALM remark was enough if we interfered with or caused inconvenience to someone. And despite the screams, inadequate statements, accusations and threats, we apologized (without understanding why), because we are peaceful and non-confrontational people, and tried to be in this place as little as possible.
If it were possible to return the money for accommodation on that day, we would gladly do it, but this is impossible, so every time we went to change clothes or spend the night, we had to catch oblique, unpleasant looks and hypocritical smiles.
Pros: Cleaned and changed towels every day.
All the best!
Translated automatically from Russian. View original