Новогодние каникулы New Year holidays

Good day to those who choose this hotel!
I want to say right away that I am not a picky person, and I am not looking for flaws. I usually like everything, I enjoy the moment and do not notice any minor shortcomings and service problems in the hotel itself, etc. So it was this time. The country is amazing, I dream of visiting again. But let me tell you about the hotel. The first two days I could not understand why I read bad reviews about this hotel. And she told her companion - that I do not notice anything bad at all. To which he replied that the food for 5 stars, which they claim should be an order of magnitude higher. But since we had enough, I'll skip this moment. Cleaning - yes, on the first day they cleaned it well, but then, apart from changing towels, cleaning was not carried out, but only pretended to be - they folded my nightgown on the bed and that's it! The floor was not washed at all! I note that the door to the minibar was broken and did not close, the door to the toilet also did not close at all! Room size is good, bathroom was great! We were given a room with a view NOT of the sea, but in the opposite direction, although it was paid with a view of the sea. I don’t understand why this happens in 5-star hotels, since it’s already been paid, why they don’t give what we paid for. Heavy huge dark curtains hang on the windows, from which the cornice in the room broke and hung down. It’s good that on the penultimate day, so we didn’t fix anything. The pool is big but the jacuzzi didn't work! Well, the most unpleasant thing is that we forgot to close the safe and 100 dollars were stolen from us. The administration didn’t send us off right away, she found out that the maid came in, but they couldn’t help us with anything. They offered to call the police, but they immediately said that this would not help us. We did not call, we did not want to waste precious time on this. But it was unpleasant. It's strange if that maid will continue to work in this hotel. The only person who asked me or solved the issue of money was a nice man who helped bring in and take out things. Probably something to the porter's water - thanks to him for your attention, and hello! By the way, the maids broke into the room without knocking or ringing at any time, which is strange. How is that possible. So do not forget to close the door on a special inner hook, because all the maids have the key to the door and will come in at any moment.
We traveled around the country a little, the beauty is indescribable, the people are kind. Rented a car. The hotel wanted to charge us twice as much for the car. The administrator, Dragoslav, wanted to fool us))) And the girl Ivanna turned out to be much more decent. We found a very good man, a taxi driver - his name is Goran. He helped us get the car. And then he took us to the airport from Budva to Podgorica for 40 euros. He helped to carry things, and to find the registration desk, I kissed him as a keepsake, if we go again, we will call Goran. He promised to pick us up from the airport. Goran's phone number, if you need to tell anyone, write! And they charged us 100 euros in advance - it's very expensive! Oh, yes, the restaurant in the old town of Mozart is a very cozy place, everything is delicious, the portions are huge! Very nice place to sit and enjoy. It is small, but I highly recommend visiting it. Pork in blueberry sweet sauce - it was very tasty! But the Chinese restaurant - Shanghai, in the same place in the old city turned out to be terribly tasteless and expensive. We wanted sushi, but there was no sushi in the Chinese restaurant, I took soup and a salad of seafood - but everything was defrosted only, in short, with pieces of ice, in general, bad memories of this place. Go to Mozart!

When I left, they took 100 euros from us for a mini bar, although according to our calculations there should have been about 50, and it’s not clear what the calculation scheme is, no one went up to the room, they didn’t call anyone, they didn’t count anything, I don’t know how it is should work, but if I took everything that was left in the mini bar with me - and this is a full bar of everything - then I would still pay 100 euros. But after finding out about the theft, I gave 100 euros, said good bye and went to a taxi, because the time before the plane was running out.
Ask, I will answer questions. The country of Montenegro is magical, but I can’t say that I am delighted with the hotel! 5 stars - should not create so many unpleasant moments, let them be trifles, but as they say - trifles do not play a decisive role. They decide everything!
Go to Montenegro, and do not sit in a hotel or on the beach - go see the country - it deserves to be seen!