Испортили отдых Spoiled vacation

I can't find any pros!
Upon arrival, I wanted to cry, we were looking for other hotel options...
There was an unbearable stench in the room, the air conditioner did not work, the kettle was broken, the toilet did not close, the handles fell off, the linen was dirty, torn... they asked to change the room... in response they received: “if you want better conditions, pay more, for your money get it"
It's just a pig attitude!
Flushed out the sewers! It is impossible to sleep at night, the hotel is right next to the road, there is no soundproofing at all, we were actually shaking at night with every car passing by...
And in no case, do not pay in advance for food! Before the eatery, which feed the tourists of this hotel. . . go a kilometer!! ! For breakfast, there are only rolls, for dinner the same soup all week, which is also poured on about ladles, they save, apparently
We used the services of the tour operator Pilon, whose representative also did not help us, at least, to move to another room.
Draw your own conclusions, please!
PEOPLE come to you to RELAX!