. Numbers were given NOT STANDARD, they are not negotiating to solve this problem. We waited at the reception for almost five hours, but when it got dark, we spat and went into these so-called standards. neither the hotel managers nor our company PLANET TRAVEL solved the problem. Nobody cares. And our friends had a wedding booked for them, it was so shameful.
very boring. of the guests Europeans are pensioners. we were settled in a completely different building, not on the territory of the hotel, on the grounds that everything was being renovated, although, as we saw, all the rooms were occupied by Europeans. this building is not even shown on the hotel website. nothing like it. ROOMS WITHOUT BALCONIES, no canopies. all the walls and ceilings are leaking, and in the so-called shower there are just bare concrete walls, not even painted. The faucet was out of order, but they fixed it quickly. If possible, do not visit this hotel.
There is no normal transfer to the hotel, since there is no road : ), so the bus reaches the exit to a narrow street and unloads tourists. You need to transfer to the "tuk-tuk" with all the bags and get to the hotel itself.
Territory. Very small, clean, immersed in the jungle, there is a small clean pool, suites in the tower, from the top floor you can see the ocean above the trees. In the main building there is a reception, a restaurant, a yoga room and a couple of rooms. A couple of minutes walk to the ocean. Monkeys come running to the hotel, our neighbors saw a chameleon on a tree and a scorpion on the balcony.
Rooms. There are about 15 of them in the hotel. Our room was in a separate house. Chipmunks lived on our roof and around 5 in the morning they began to run and squeak, to which we should add the cries of roosters, birds, monkeys and sometimes the howl of dogs. + Early in the morning, the worker starts to jam the lanes : ) In general, the first two nights we hardly slept, and then we got used to it. There are adapters in the sockets. The child was given an extra bed, but without a mosquito cape. There is a mosquito repellent that plugs into the outlet, but it does not help. They put their Raptor - helped. In the rest, the number is satisfied. There is air conditioning and a powerful fan on the ceiling, so it's not hot. There is a mini-bar, kettle, cups, tea, coffee, dry cream, sugar. The room is small, the closet is very small. There is hot water, but sometimes it takes a few minutes to let it run hot. There are lizards running around in the room. Drinking water must be bought in the village, it is cheap.
Food. We had breakfast at the hotel. Very monotonous. Choice of 2 egg dish - scrambled eggs, scrambled eggs, boiled eggs, 2 sausages (peppered), bacon or ham, freshly squeezed juice or a plate of fruit, toast with jam and tea or coffee. Instead of eggs, you can take oatmeal or yogurt. Everything is not very tasty. It is better to eat in restaurants on the beach.
Ocean. There are restaurants along the beach, you can use their sunbeds with umbrellas and shower for free, but then you need to drink and eat in their restaurant. The prices are cheap. There are strong waves in the middle of the bay, I was once pulled along the shore by a wave, skinned my arms and legs. From the left edge of the bay near the fishing boats, the girl stepped on a sea urchin, drove the thorns into her leg, had to go to the doctor to cut it out (at the same time they gave an antibiotic injection and from tetanus).
We went from the hotel on excursions by minivan. For 8 people, the cost was cheaper than these excursions in the village offered. From our purchases at the tea plantation, spice garden, woodwork factory and jewelry factory, the driver seemed to be paid a percentage : )
Safe. There is a small safe in the room. In the middle of the rest, they entered their code, but the safe does not open... A boy was called to the reception, who cleans the room, he came with a bunch of keys, looked at them, immediately chose the right one and opened the safe in half a second. It seems that 50 dollars were missing, but they didn’t remember exactly the amount in the safe, so they didn’t even swear, after that they carried all the money with them. Our neighbors did this right away, but they constantly rummaged through their bags, cigarettes disappeared from packs. They asked at the reception not to rummage through the bags, then it stopped. We locked the bag.
The staff is pleasant, smiling, they do not speak Russian, they speak English fluently.
We liked the rest at the hotel, complete unity with nature, an unpleasant aftertaste remained only because of the safe.
Our guide met several couples and then came back for us. It turned out that our three-day tour will take place in the company of a guide, a driver and the two of us in a comfortable "Honda" with air conditioning. It was just a wonderful tour, about the places we visited, there is information in the reviews and in the descriptions of the excursions. Everything matches. But I want to write about some points. Firstly, excellent hotels, although 3 stars. Secondly, I would highly recommend these excursions in order to at least a little see its beauty, color, originality, and maybe fall in love and understand a little. Probably, then there will be less disappointing reviews. If I were to start over now, I would make the excursion program longer - at least 5-6 days. On the third day in the late afternoon we arrived at the hotel and said goodbye to our escorts. Since then, we practically did not hear Russian speech until the end of the holiday.
About the hotel. The hotel is wonderful, but with its moments. Firstly, there really are 15 rooms. It is not suitable for small children and those who find it difficult to climb stairs, because. located in separate rooms or houses, right at the foot of the cliff. To the ocean about 5 minutes at a leisurely pace. We ordered breakfast and dinner, but it was too much. There are many places to eat along the coast. In this hotel, you will also be happy to feed and for the money. All food is not a buffet, but a la carte. It takes some time, but you are on vacation. . . For dinner, you can order at least shrimp, lobster, etc. They will weigh them in front of you, and then they will cook them and you can agree on what time you will come. Good to know in advance: Your dinner is $10 per person. Everything that exceeds this cost and drinks are paid additionally, but at the end, when calculating with the hotel. The room has a mini bar. We used it a little, the price is nearby. When leaving, for all the joys of life, not very limiting themselves, but not a greyhound either, they paid 95 dollars. By the way, tip-service is also included in the price, but we still left 100 rupees for dinner. Booked a deluxe room. It turned out to be a detached house. Wonderful furniture in the colonial style. A rabbit lived near the house, we called him a child. He was fed by the staff, but we also brought some salad from the restaurant. The room has a kettle, tea, coffee, sugar in the mini bar, water. We used it. No hair dryer. For two days my husband and I argued whether we had hot water in the room. It turned out that he didn’t need it for the shower, and I really didn’t need it, but it wasn’t there. But for some reason I was in the tap, but I don’t shave... We didn’t find out this issue at the reception. Somehow they did not feel the need. There is not a single Russian channel on TV. Also got around. Beach towels ask at the reception - free of charge. On the beach: cafes are located along the entire coast, many with rooms for living. in front of them they will put sunbeds - for free, but being there you still order beer and fresh. Fresh juices are usually very good, and beer too. It costs 180-300 rupees. Change is always given. Unawatuna liked the fact that in almost any weather you can swim. It is protected by pitfalls, corals, against which huge waves break, and near the coast, especially along the edges of the bay, it is relatively calm. But still, it is an ocean. . . Very warm, affectionate, but stormy. In fact, there are more impressions than can be described. They also arranged a boat trip with snorkeling. This, of course, is not the Red Sea, but for a change. Not bad on a tuk-tuk went to the Galle fort. The expressway to Colombo has already been built. It costs 400 rupees one way. You need to tell the driver that you are ready to pay for it. This route was not included in our tour. This road to the airport takes 2 hours. Bad - 3 hours.
A fly in the ointment. In the closet in my bag in my purse a day for 5 out of 200 dollars turned out to be 100. They themselves are to blame. Nobody complained. On the day of departure, they checked the money, documents and went to throw a coin, and then have dinner. An hour before departure, $ 200 was missing from the closed safe in the room. They told the receptionist. Everyone was really upset. We had a good relationship with all the staff. And for cleaning always lvavila 100 rupees. And the girls at the reception were given chocolates, and just talked to the guys. But there was one bad person. He can be in any country, in any hotel. The husband believes that the safe was opened or the code for opening the safes (well, if the guests forgot, but you still need to open it) and the second option - they lit up the code. When they showed how to use the safe, the husband failed to use it the first time and, when re-encoding, failed to change the code, he used the old one. We will still earn money, guys - hotel employees, especially the cleaner of the room, who, as the last resort, can be blamed for everything, although we are sure that it was not him who talked about it - it's a pity. But the sediment, of course, remained. And how to evaluate the hotel? I do not know. If you have any questions, I will answer.