Шри Ланка.... Sri Lanka....

They spoiled the whole impression of Sri Lanka by arriving at the Somaran Beach Hotel. For 2012, from December 27.2011 to January 11.2012, my husband and I had a combined tour from the Pax tour operator. At first there were incomparable excursions with a wonderful guide, a Buddhist Monk who is fluent in Russian. For 4 days he showed all the best in Sri Lanka, we were delighted.
On December 31st we arrived at the Camaran Beach Hotel. And the HORROR began! Instead of the super-priority room that we had booked, we were put in a dirty dump, we were not given any shampoos or gels, we were given 2 towels of dubious cleanliness, and if you describe all the horrors of this room, you get a thick novel. Dirty room overlooking the roof garages and the road, the noise from the road is incredible, the beds are of dubious cleanliness, there is a layer of dirt (not dust) on the furniture, we are shocked. It was useless to explain anything to them at the reception. Then they explained to us that the New Year's dinner, which we had to pay for in Moscow!!!! , was not planned, it would just be a regular dinner, since they simply do not have such a holiday as our New Year . Then, when we contacted our Guide and he cursed with them and demanded a proper attitude towards us, they promised us something....We attach a photo of the New Year's dinner. all night, they drank from the throat, they danced naked by the pool, music rattled throughout the hotel, plus noise from the road, the Russians were very sad and not sweet on this New Year's Eve, and we could not do anything. I really want to sue the organization of this lawlessness. It was like this almost every night, as Sri Lankan weddings were held in this hotel all the time.
For breakfast, lunch and dinner, also paid for when buying a tour in Moscow, we spent 6 hours a day, 2 hours for each meal while begging and waiting for non-edible food. It was very humiliating, because for two of us we paid more than 6.000 thousand dollars for this vacation !!!!

Then we begged for towels for the beach, we were told - come back in a couple of hours, etc.
In general, everything was terrible, we had already traveled half the world, we were in exotic countries, but we encountered such a lawlessness for the first time...
I no longer want to deal with Pax, and I don’t want to go to Sri Lanka anymore.
Wrote briefly, I don’t want to remember what I experienced. Sincerely, Arisha, Alexander. Moscow.