Poverty and squalor beyond the bounds of the possible! Be careful .

Written: 7 december 2016
Travel time: 14 — 21 october 2016
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We went to Sri Lanka with my wife for the second time. Before the trip, there was little time to choose a hotel, so we turned to this site for help. How I would like to look into the eyes of those "authors" who in colorful colors painted a "wonderful vacation" in this, I'm not afraid to say - a monstrous place! Either they were very lucky, or they simply never were there. For the first time on the island, we rested in Wadduwa - View Ocean. It was our first experience, and many of the rough edges associated with this hotel were forgotten over time, and the impressions remained 50/50. But what we saw now plunged not just into horror, but into some kind of wild numbness. And we realized that "Villa View Ocean" in Wadduwa is just "RIXOS" in comparison with this nasty and miserable place.
But, everything is in order. Checked in quickly, and without a hint of a tip. True, breakfast was immediately denied, although time allowed us to provide it. All guests from the former CIS are accommodated only on the third floor. First they gave 302 number. To our request to move closer to the ocean, away from the road, they agreed two days later.
This is where all the positive ends.

Immediately make a reservation that we did not need any fancy conditions for recreation. We knew where we were going and what awaits us according to our budget. Nature as always surprised. The Indian Ocean was beautiful as always. I was pleased with the city of Galle, fortunately it was only a 30-minute drive from Hikkaduwa. The ancient streets of the fort can delight any aesthete. Nearby souvenir shops, cafes and restaurants, small bazaars with subtropical fruits and vegetables also pleased us, and did not let us get tired and upset during our vacation.
There was only one problem - this is our hotel. I have been on holiday abroad as a tourist for the fifth time. I'm used to the fact that the hotel on vacation is a second home. And here this "hotel is a misunderstanding" can hardly even be called a flophouse. First, I was surprised by the small number of guests. During our stay, about five rooms were occupied. These guests were not interested in the staff and management of the hotel at all, since their main focus was on serving local residents who came to rest from Friday to Sunday. Food was organized for them in the form of a buffet, sunbeds were arranged by the pool, and even beach towels appeared, which then disappeared in an unknown direction until the next weekend. After the holidays, weekdays began for vacationers....This was expressed in the complete absence of food for them. When we first entered the dining room after the weekend and saw the washing tables, at first we could not believe our eyes. The manager responsible for meals explained to us in broken English - "there are no residents in the hotel - therefore there is no buffet food for them. " And he handed us an oiled sheet in response, which he called the menu. The content of this piece of paper requires a separate story, and the main thing in it was: scrambled eggs, bananas and tea. And it was every day! We naturally tried to fight it - called Our host in Colombo. They promised to help us, and we listed what is needed for a simple breakfast. After this phone call, the staff vowed to provide it to us. But none of this was done. We had to plead every morning, which poisoned the holiday.
But not the only problems. Moreover, examples of greed and redneck in this hotel simply amaze me, as a person who knows firsthand about the resort business in our Ukraine. How do you turn off all the routers in the hotel, except for one at the reception.
And he could not cope with the work - and the Internet was no. Therefore, do not believe the advertisement that this hotel has internet.

Or a simple example with a leaky roof of our "wonderful" hotel. We had constant rain - and so every morning the cleaners collected rainwater in our hallway.
Yes, about the security of the hotel... I had to work at the computer at night, because. Only then did the internet work at the reception. So at 11 pm the administrator on duty was no longer at the counter. Such a situation developed every evening and night. . Therefore, access to the hotel was free..... But nothing seemed to have passed.
And finally, about the equipment of the room fund. Previous reviews have said something positive about it. I recalled this while sitting on the toilet in the bathroom, which was attached to the floor with one screw. It was impossible to attach it second - the toilet bowl was cracked at the base, so the second screw simply split it. In the end, I even wanted to give money to buy a new toilet.
In the end, we naturally received gifts from the hotel managers for our exactingness and adherence to principles. That day, three rooms left the hotel, but only we were asked to vacate the room at 12 noon or pay an extra 7 thousand rupees. And the "control shot" was from the manager allegedly responsible for the catering department. He tried to sell us a ten-dollar dry ration that the hotel owed us for not providing breakfast on the day of check-in. The content of this soldering requires a separate description. There were two pieces of bread, between them a piece of cheese the thickness of a notebook sheet, and in addition to this feast, a local banana of a microscopic appearance.

I did not approach this review for a long time, because I could not understand how you can hate tourists so much and do this to them. I am also writing so that there will not be such reviews about this unique hotel in the future. And for the rest of my life I remembered the expression on the faces of one married couple from Brovary, who stopped by to us on the day of our departure. Having traveled half the world, they also bought into the good reviews about this "piece of paradise", and their first reaction was also similar to ours. Therefore, if you don’t want to spoil your vacation in the lovely town of Hikkaduwa, my review will help you in some way.
Translated automatically from Russian. View original