Pros: nature, weather and attentive, friendly and very helpful medical staff

Written: 14 june 2021
Travel time: 31 may — 12 june 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 3.0
Food: 1.0
Amenities: 5.0
1. When booking, I asked for a room with good connection quality or Wi-Fi, this was important to me, since the question was about work. As a result, as they mocked, they gave a number in which neither Wi-Fi catches nor cellular communication really catches. As a result, all work issues had to be resolved in the hall on the floor, as a result of which the mass of vacationers were unwitting listeners of information that was unnecessary for them.
2. At the end of the first week of stay, money disappeared from the room. It came to light on Saturday at about three o'clock in the afternoon, we immediately informed the administration, asked to call the police. For some reason, it took more than 7 hours to call the police, as a result, the police arrived after 22.00 hours, the hotel management removed itself as if it did not concern them at all. Until the departure on June 12, none of the administration even apologized for the incident, although we demanded to look at all the surveillance cameras and they showed that no one else entered our room except for the sanatorium employees (maids and a canteen worker).
3. The food is disgusting, I have not seen worse. Two disabled men and one Afghan sat at the table with us, all of them remained hungry. The Afghan man, in general, as we understood, left before his ticket ended.
Translated automatically from Russian. View original