hotel is terrible! the hostess of the hotel always watches who ate how much! and always looks at the plate . . unpleasant ! ! we rested with children . . breakfast is so primitive . . constantly had to leave half-starved! at dinner, so generally komshar! I had to choose either dessert (pie), or ice cream (1 ball) or fruit (only 1, for example: watermelon will also bring 1 piece).
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hotel is terrible! the hostess of the hotel always watches who ate how much! and always looks at the plate . . unpleasant ! ! we rested with children . . breakfast is so primitive . . constantly had to leave half-starved! at dinner, so generally komshar! I had to choose either dessert (pie), or ice cream (1 ball) or fruit (only 1, for example: watermelon will also bring 1 piece). If you take it yourself, you pay a fine! how is it . . I came with the children... they want ice cream and a few fruits . . once they took it themselves . . they approached us and said . . that it’s impossible . . pay for it! I say: "how so . . we have already paid for dinner" . . in response, the staff said: "such rules. " Well, that certainly angered me terribly!
the room is ordinary . . it’s impossible to wash in the shower . . nothing was thought out . . water flowed out the door . . I had to wash less than a minute.
there was no light in the room . . and when they did, it was so weak that you couldn’t see anything! The remote control from the TV was never brought to us, we asked repeatedly!
the only plus is the sea nearby! I do not recommend the hotel. .
the room is ordinary . . it’s impossible to wash in the shower . . nothing was thought out . . water flowed out the door . . I had to wash less than a minute.
there was no light in the room . . and when they did, it was so weak that you couldn’t see anything! The remote control from the TV was never brought to us, we asked repeatedly!
the only plus is the sea nearby! I do not recommend the hotel. .
Review from — vOtpusk.ru
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1. Accommodation. The hotel is located on the first line, next to the sea, at any time of the day you can find free sunbeds, although you need to bring your own beach towels. Rooms are cleaned daily. The rooms are cramped but comfortable. The pillows are small. Not a single Russian channel works. Air conditioning is central, which is also not convenient.
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1. Accommodation. The hotel is located on the first line, next to the sea, at any time of the day you can find free sunbeds, although you need to bring your own beach towels. Rooms are cleaned daily. The rooms are cramped but comfortable. The pillows are small. Not a single Russian channel works. Air conditioning is central, which is also not convenient. Few outlets. 2. Nutrition. Breakfast - buffet. There is a big queue for the okfe - one coffee machine. The owners of the hotel look into every plate - they are very zealous about the size of the portions. 3. Service. This is the stumbling block of our visit to the hotel. The first incident happened the day after we checked in. We (we are 60 years old, and we need only peace, silence and the sea) returned from the beach, open our room - two maids fly in after us. After pushing us away, one pushes two of our beds together, while the other pulls in a third bed. If you bring a third bed into the room, then all the beds will turn out to be connected together, these are small rooms there. We asked them to come out and closed the door. When the translator came the next day, we told him about it. . He betrayed our words at the reception, but the words "sorry" did not sound from the administrator. Of course, we quickly forgot this - we came to rest. Second case. The hotel has a lunch package service. We ordered lunch packs for 6am as we were leaving for Venice. There was no lunch package. And again there was not even a "sorry". And we did not pay attention to this, we continued to have a good rest. Everything was overshadowed by the last day of our stay. Since the check-out from the room was at 10 am, and the bus for us arrives at 18.00, since we are elderly women, we extended the room for a day (100 euros). In the morning we went to the beach. Returning from the beach, we saw an angry administrator at the reception, who knocked on the clock. We looked at each other in bewilderment - the room was already paid for. She hands us the key to another room. We explain that we paid for our room, she again - sticks someone else's key. As a result, the Russian-speaking boy from the restaurant explained to us that we should move to another room. Nobody warned us about this. On the receipt it was not written about the transfer from one room to another. The hostess - Marta - ran up and began to threaten us with the police. . They called PakTour, the host travel agency. We were again explained that we were supposedly warned that we had to move somewhere and were told that if we did not move, they would call the police. In order not to inflate the conflict, we calmly took two keys (it is worth noting that we did not quarrel, did not raise our voice. We were simply incredibly surprised) and went to collect things. And then the unthinkable happened! The administrator flew in behind us (the woman in the photo of the hotel website) and began to literally throw our things out into the corridor! Throw out! ! Some of the things were not yet in the suitcase, she took them out of the nightstands and threw them into the corridor. As a result, we even increased the pressure. True, they later apologized to us and said that they would find out. Here is such a story. I understand that many, having rested without any incidents, will say that everything is fine, and that we are to blame - we did not behave correctly. But we assure you that we, two elderly teachers, never raise our voices and do not go into conflict. The boorish and unpunished behavior of the staff simply blurred all our great impressions of a wonderful country - Italy. This hotel is not for Russians. Nearby there are many wonderful hotels where the owners are not Germans, but friendly and hospitable Italians.
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First of all, I would like to refute the opinion that Martha (the owner of the hotel) does not like Russians! This is absolutely not true! I don't know how those Russians whom Martha allegedly disliked proved themselves! But I was a witness to the unpleasant behavior of compatriots who were initially dissatisfied with everything (for example, the size of the soap in the room.
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First of all, I would like to refute the opinion that Martha (the owner of the hotel) does not like Russians! This is absolutely not true! I don't know how those Russians whom Martha allegedly disliked proved themselves! But I was a witness to the unpleasant behavior of compatriots who were initially dissatisfied with everything (for example, the size of the soap in the room... ). With people who do not speak (and do not attempt to speak) any language other than Russian, and even with eternal claims, it is difficult to be too cordial. I did not notice any discrimination in the seating arrangements in the restaurant. The waiters tried to serve everyone as quickly as possible, they were very kind. In general, I remember all the staff as professionals in their field! Especially warm memories will remain about the owners Marta and Enzo and Anna, who works at the reception!! ! On the difficulties of translation. I can’t say about everyone, but besides Italian, they speak here: Anna speaks English, German, French, Spanish, she knows a few phrases in Russian. Martha - in German, French. Enzo - English, some Russian. Perhaps Marta and Enzo speak some other languages, I have listed only what I know for sure. In the restaurant, the waiters also speak English (at least at the initial level), some know a few phrases in Russian (it's very nice when one of these boys in broken Russian says "Bon appetit! " from the heart). Night porter Pino - French, English. Bartender Angelo - English. The receptionist Laura seems to speak French and English. Although, I think that everyone knows German, because there are a lot of Germans both at the resort and specifically in Mirafiori! Food. Delicious! Breakfast is the usual European, as already mentioned, scrambled eggs with bacon every other day, meat and cheese slices, buns, muesli cereal and yogurt-milk for them, croissant muffins, jams-honey-chocolate, pineapple and red orange juice, coffee -machine with several varieties of coffee, watermelon and melon. In my opinion, it's not bad for breakfast!! ! : ) I usually don't have breakfast at home with 3 courses, so breakfast didn't seem monotonous to me. . Dinner menu: in the evening you choose from the proposed dishes. I will not repeat myself about this system, I will only say that I really liked this system! Almost like Kinder Surprise - you don't know what they will bring! I have never been disappointed (except that it is better to eat pizza in a specialized place), everything was very tasty and varied! Yes, a couple of times there were difficulties from the category of “how is it ?! ”, but at my request the waiter explained, so do not hesitate to ask! Separately, I want to say about desserts! Dessert is brought by the waiter after dinner, after asking what you want. Sometimes I wanted watermelon or ice cream, but mostly they chose cakes - they are just amazingly delicious!! ! The only thing I want to say: indeed, after 2 weeks of staying in Italy, I wanted buckwheat porridge, chicken broth. . . ) But this is not the problem of the hotel: if you come to Italy, where pasta is the "national dish", be prepared to eat it every day. Before dinner starts, when the doors of the restaurant open, Marta, Enzo and the waiters line up and greet the first people to enter. And during the whole dinner, both Enzo and Marta are in the restaurant, each minding his own business. . I immediately went down to the reception to ask if there were any available rooms with 2 beds, Anna promised to send the maid Maryse to us. Maryse came in a few minutes later, pulled the beds apart, remade the beds. Then we searched and did not find a refrigerator : ) Again, I went downstairs, I asked Marta already, she explained that in Italy refrigerators in hotels start from 4 *. Everything is o-h-e-n-b benevolently! In response to a calm, friendly question. Regarding the safe: it is built into the wall in the room, you need to ask for the key at the reception, for it you leave 10 euros, which are returned to you at the end of the stay, that is, you don’t need to leave any more fees. If necessary, ask the reception for a hair dryer - no deposit is required for it. There is no Russian channel in the hotel, for what reason - I don’t know, I didn’t ask, because we were only glad that we didn’t have the opportunity to watch TV. But I know that some tourists did not like it (because of which, according to tradition, a scandal almost erupted... ), therefore, if it is important for you to watch Russian TV on vacation, check with the tour operator, perhaps next year the channel will appear. The room is spacious (we had a regular, 2-bed, no sea view). The maid changes towels and rug every day, bed most likely every other day or every 3 days. Downstairs in the hotel there is a very cozy room with sofas, TV, piano. A 5-minute walk from the hotel (if you go to the right along the road that runs along the beach) there is something like a sports ground: rings, horizontal bars, logs, signs with possible exercises. In the morning before breakfast, many tourists (regardless of age) run and play sports. walking along the stone path along the beach. We liked Mirafiori so much that this year, after a week of excursions, we decided to spend another week in this hotel!
Review from — vOtpusk.ru
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First of all, I would like to refute the opinion that Martha (the owner of the hotel) does not like Russians! I heard quotes from this review from several tourists vacationing at the hotel at the same time as us. This is absolutely not true! I don't know how those Russians whom Martha allegedly disliked proved themselves! But I was a witness to the unpleasant behavior of compatriots who were initially dissatisfied with everything (for example, the size of the soap in the room.
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First of all, I would like to refute the opinion that Martha (the owner of the hotel) does not like Russians! I heard quotes from this review from several tourists vacationing at the hotel at the same time as us. This is absolutely not true! I don't know how those Russians whom Martha allegedly disliked proved themselves! But I was a witness to the unpleasant behavior of compatriots who were initially dissatisfied with everything (for example, the size of the soap in the room... ). With people who do not speak (and do not attempt to speak) any language other than Russian, and even with eternal claims, it is difficult to be too cordial. I did not notice any discrimination in the seating arrangements in the restaurant. The waiters tried to serve everyone as quickly as possible, they were very kind (which, after almost 5 months of daily work, is already worthy of applause! ). In general, I remember all the staff as professionals in their field! Especially warm memories will remain about the owners Marta and Enzo and Anna, who works at the reception!! ! On the difficulties of translation. I can’t say about everyone, but besides Italian, they speak here: Anna speaks English, German, French, Spanish, she knows a few phrases in Russian. Martha - in German, French. Enzo - English, a little Russian. Perhaps Marta and Enzo speak some other languages, I have listed only what I know for sure. In the restaurant, the waiters also speak English (at least at the initial level), some know a few phrases in Russian (it's very nice when one of these boys in broken Russian says "Bon appetit! " from the heart). Night porter Pino - French, English. Bartender Angelo - English. The receptionist Laura seems to speak French and English. Although, I think that everyone knows German, because there are a lot of Germans both at the resort and specifically in Mirafiori! Food. Delicious! Breakfast is the usual European, as already mentioned, scrambled eggs with bacon every other day, meat and cheese slices, buns, muesli cereal and yogurt-milk for them, croissant muffins, jams-honey-chocolate, pineapple and red orange juice, coffee -machine with several varieties of coffee, watermelon and melon. In my opinion, it's not bad for breakfast!! ! : ) I usually don't have breakfast at home with 3 courses, so breakfast didn't seem monotonous to me. . Dinner à la carte: in the evening you choose from the offered dishes. I will not repeat myself about this system, I will only say that I really liked this system! Almost like Kinder Surprise - you don't know what they will bring! I have never been disappointed (except that it is better to eat pizza in a specialized place), everything was very tasty and varied! Yes, a couple of times there were difficulties from the category of “how is it ?! ”, but at my request the waiter explained, so do not hesitate to ask! Separately, I want to say about desserts! Dessert is brought by the waiter after dinner, after asking what you want. Sometimes I wanted watermelon or ice cream, but mostly they chose cakes - they are just amazingly delicious!! ! Oh yes, to order dessert, it would be good to learn the names of fruits, ice cream flavors in English or Italian. By the way, the Italian word for cake is "torta"! : ) Before dinner, when the doors of the restaurant open, Marta, Enzo and the waiters line up and greet the first people who enter. And during the whole dinner, both Enzo and Marta are in the restaurant, each doing his own thing. Sometimes it really may seem that Martha treats someone warmer, but it’s worth considering that many Italians and Germans have been coming here for years... If you are leaving on an excursion and skip breakfast or dinner (we had a ticket without lunch), you can order Lunch-pachet (lunch package) - breakfast and Cena fredda (chena fredda) - dinner. You say in advance when you pick up breakfast in the morning, it is left in the bar fridge the night before. Breakfast is a sandwich with sausage, a sandwich with cheese, an apple, a banana and a bottle of still water 0.5 liters. The same with dinner, say when you arrive, in the room by this time a tray with a cold dinner will be waiting for you (smoked meat, several types of cheese, cherry tomatoes, pickles, olives, an egg, buns, crackers and bread sticks, canned pineapple). By the way, these breadsticks in the package instead of bread are available in all restaurants, including the hotel. In a hotel during dinner, they stand on a chest of drawers not far from dessert, and in restaurants - on tables. The only thing I want to say: indeed, after 2 weeks of staying in Italy, I wanted buckwheat porridge, chicken broth. . . ) But this is not the problem of the hotel: if you come to Italy, where pasta is the "national dish", be prepared to eat it every day. When we arrived the room had one large bed. I immediately went down to the reception to ask if there were any available rooms with 2 beds, Anna promised to send the maid Maryse to us. Maryse came in a few minutes later, pulled the beds apart, remade the beds. Then we searched and did not find a refrigerator : ) Again, I went downstairs, I asked Marta already, she explained that in Italy refrigerators in hotels start from 4 *. Everything is o-h-e-n-b benevolently! In response to a calm, friendly question. Regarding the safe: it is built into the wall in the room, you need to ask for the key at the reception, for it you leave 10 euros, which are returned to you at the end of the stay, that is, you don’t need to leave any more fees. If necessary, ask the reception for a hair dryer - no deposit is required for it. There is no Russian channel in the hotel, for what reason - I don’t know, I didn’t ask, because. we were just glad we weren't able to watch TV. But I know that some tourists did not like it (due to which, according to tradition, a scandal almost erupted... ), so if it is important for you to watch Russian TV on vacation, check with the tour operator, maybe next year the channel will appear. The room is spacious (we had a regular, 2-bed, no sea view): 2 beds, 2 bedside tables, a wardrobe, a table with 1 chair-chair, a full-length mirror, a low table near the entrance, and another 1/3 of the room remained free. In the bathroom: shower with curtain, toilet, bidet, sink, plastic stool. On the balcony there is a plastic table and 2 plastic chairs; from previous guests, many get clotheslines)) The maid changes the towels and rug every day, the bed, most likely, every other day or every 3 days. Downstairs in the hotel there is a very cozy room with sofas, TV, piano. About the tip. I read somewhere that in Italy it is customary to leave a tip to everyone who has rendered a service. . It’s unusual for us, I didn’t imagine how it was to put money right in front of a person... We left 1 euro for the maid who cleaned the room, and in the restaurant for “our” waiter after dinner, about a day later, it depended on the availability of change. A 5-minute walk from the hotel (if you go to the right along the road that runs along the beach) there is something like a sports ground: rings, horizontal bars, logs, signs with possible exercises. In the morning before breakfast, many tourists (regardless of age) run and play sports. walking along the stone path along the beach. We liked Mirafiori so much that this year, after a week of excursions, we decided to spend another week in this hotel!
Review from — vOtpusk.ru
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Of the obvious advantages - the first line, its own beach, free sunbeds and umbrellas, a cozy area and hotel interiors, good rooms, most with sea views Cons - the attitude of the reception staff to Russians and poor command of English - I completely agree with one of the tourists , who wrote - that one of the employees hates Russians and hides it with difficulty, we rented bicycles - and one day my husband’s camera was pierced, because.
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Of the obvious advantages - the first line, its own beach, free sunbeds and umbrellas, a cozy area and hotel interiors, good rooms, most with sea views Cons - the attitude of the reception staff to Russians and poor command of English - I completely agree with one of the tourists , who wrote - that one of the employees hates Russians and hides it with difficulty, we rented bicycles - and one day my husband’s camera was pierced, because. ran into broken glass when we returned the bikes - we were told at the reception for about 10 minutes - that we broke the bike and that this is a big problem, despite the fact that by that time Ali hotel employee had already fixed everything and replaced the camera, we asked in good English - ok, how much should we pay for the camera - she said for a long time and with such anger that we don’t understand that the bike was broken and that if we can’t understand, then she will write to us in Russian - she had to spend 20 minutes until it dawned on her - that there is no longer any problem and we are ready to pay the unfortunate 10 euros like the situation is a trifle, but she inflated it to such senile proportions - which was very unpleasant, the feeling did not leave - if this happened to the Germans or Italians - then the issue would be settled in 5 minutes separately thanks to the night porter for his friendliness - a wonderful friendly old man breakfasts are monotonous, if you stay at the hotel for more than a week - in the end you don’t want to eat anything, but in general for 3 * - good solid 4
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the hotel is just class from marco polo close you get on the bus you get to the bus station you get on the bus you get to piazza milano and there 100 meters to the hotel the owners class the owner speaks a little bit of Russian the hosts are very kind and at the reception are also very kind you are afraid to even
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the hotel is just class from marco polo close you get on the bus you get to the bus station you get on the bus you get to piazza milano and there 100 meters to the hotel the owners class the owner speaks a little bit of Russian the hosts are very kind and at the reception are also very kind you are afraid to even pass them by we even cried when we left, we didn’t like it, only one thing there, the ham and cheese were sliced thin and thin and there weren’t any yoghurts
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We rested in August, the hotel is well located, the room was on the sea with a large balcony, these are the largest rooms in this hotel (and the most expensive). All others are very small. Moreover, you can come from the sea, and you have a third bed in your room, but the nightstand and coffee table have disappeared.
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We rested in August, the hotel is well located, the room was on the sea with a large balcony, these are the largest rooms in this hotel (and the most expensive). All others are very small. Moreover, you can come from the sea, and you have a third bed in your room, but the nightstand and coffee table have disappeared. To the question, what's the deal? who is the third one to settle with you or what? The answer is yes it is possible! Nothing will be removed! That is, if the Germans or Italians left a room and others moved in, who are disturbed by this bed, they will drag it and install it in a room with the Russians. so our room is like a closet for unnecessary furniture. I had to disassemble it ourselves, put it on their large balcony so that I wouldn’t stumble on it in the room, we bought a double room with direct sea views. and the nightstand with the table was never returned. In general, a very cozy hotel, clean, the pool is suitable for the Germans, ours all stick out on the sea. The hostess does not like Russians and cannot hide it. The hostess' mother and husband, on the contrary, are very friendly. But the hostility of the hostess is felt all the time and spoils the rest. Bad food for sure. Breakfast - coffee, tea, cereal of the same variety without a choice and a plate of yogurt, and a day later fried eggs with transparent bacon that you do not feel the taste - and boiled eggs. and that's it! yes, even pastries, the one that was left from dinner, winded. When serving, preference is given to the Germans and Italians, the Russians are put in the last row to the aisle, they stumble, and as if they don’t notice, they are served last. They do not respond to English, they prefer German and Italian speaking people. Dinners are disgusting! we had dinners paid for, they must be ordered from a choice of three courses, but what they bring is not allowed! you get up and go to any cafe, since there are a lot of them along the main Lido street! they rescued us! in Russian, these dinners can be called the exact word - HELP! yes, internet. like and access to it, but every day the access code is changed, you have to run to beg to be dialed, not told, but dialed! but there is a hotel Brasilia nearby, access is free there and already next to the hotel you can enter by its access, which everyone did. but did not run and did not persuade. Good memories of Italy, but not from the hotel!
Review from — vOtpusk.ru
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Very cozy hotel. Very hospitable staff. The owners of the hotel Senor Marta and her husband Senor Enzo are intelligent, friendly people. They speak a little Russian. They tried to fulfill all our desires, to ensure maximum comfort. The interiors are decorated with great taste. Vacationers are mainly from Austria and Germany.
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Very cozy hotel. Very hospitable staff. The owners of the hotel Senor Marta and her husband Senor Enzo are intelligent, friendly people. They speak a little Russian. They tried to fulfill all our desires, to ensure maximum comfort. The interiors are decorated with great taste. Vacationers are mainly from Austria and Germany. There is little from Russia. A good pool, all beach equipment is free.
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