отель не уютный, запущенный, есть клопы и тараканы the hotel is not cozy, run down, there are bugs and cockroaches

We went with a friend in early April 2015. I'll start with the settlement. Showed a room on the second floor without a balcony, we asked for a balcony, to which the administrator replied that with a balcony it would be a suite, for which you still need to pay $ 8 per day. And they showed a room with a balcony, but with old furniture, a shabby refrigerator and the same old TV. After conferring, we decided to stop at the first proposed option. Then, of course, it turned out that there was nothing like that, with a balcony there was no “suite” room and it was not worth paying extra for it, as we expected. So the credibility of the staff was undermined from the very beginning. Then it took us a lot of time to find an outlet to the sea. The reviews say that you need to go through the palm grove and the territory of the neighboring hotel, but we did not find where to enter it. And around the pool of our hotel, construction has begun, eco-houses are being built, as we later learned from other vacationers, this has been going on for the second year. We didn't find any signs anywhere. The palm grove actually turned out to be a dirt road, lined thinly on both sides with palm trees. . We wandered around for a long time, until we realized that we had gone far but did not find access to the sea, returned to our hotel, asked if it turned out to be necessary to go through the lobby of the neighboring Coconut Grove hotel. It turns out that these hotels have one owner, and in the future we walked with great pleasure around the territory of this hotel than ours. It is more well-groomed, planted with exotic plants and flowers. There, at the reception, Wi-Fi is much better than on the territory of our restaurant and than on the beach. About monotonous breakfasts, consisting of two eggs, have already been written more than once, so I will not repeat myself. Lunch and dinner in the hotel restaurant is 2 times more expensive than in the neck at the Raj on the beach. The refrigerator in the room is very noisy, in addition, the windows overlook the transformer box, it is buzzing around the clock, it feels like we are living on a powder keg. And on weekends, locals come to relax from the working week, arrange festivities with discos by the pool until the morning. And not just on weekends, it can be in the middle of the week. As a result, I never slept peacefully. The hotel staff looks at these festivities through their fingers, and even favorably. Mosquitoes are everywhere, nothing takes them, we had our own fumigator, we also bought 2 local ones, it seems as soon as they act on them, but to no avail. Somewhere on the third night of my stay, I found 3 bedbugs on the sheets, a couple of them crushed, with splashes of blood. They told the chief administrator, he denied everything. They wanted to show him, so he sent his assistant ahead, he saw, quickly shook it off and took the sheet. When the chief came, there were no traces, and he continued to deny. We realized that it is useless to argue, they will never admit this fact, so as not to lose guests. True, they did some disinfection in the room while we were on the beach. We understood this by the fact that even the goosebumps from the table disappeared. It didn't get rid of the mosquitoes though. On the last day, when we were packing our bags, we also saw a cockroach in the room. I would like to finish with a pleasant one, and this is of course the sea. It is wonderfully warm and soft. At first there were waves for several days, so it was difficult to swim. And the last days became calmer and we were able to swim and swim to our heart's content. . The end of the season, there were few people, it happened that we were alone on the whole beach. Conclusion: if you go to Betalbatim, the sea / beach is excellent there, then definitely not to this hotel! Better in "Coconut Grove" or "Nanu Resort 3 *", it is located in the neighborhood a little further along the coast. And if you have a choice, then of course go to Sri Lanka, there are heavenly places, it’s clean and the attitude towards guests is better.