Мне было стыдно перед моими гостями I was ashamed in front of my guests

We were on yom-keif on August 25.2014. Tourists with a small child came to visit. Since I've been there many times before, everything was fine. I just didn’t like the fact that everything had to be bought during the day: drinks, coffee, ice cream. Although in other hotels all this is provided to guests for free! But without calling anywhere, we went to Daniel. It was terrible! They counted on a delicious lunch, but there were only stale, windy salads, hot, apparently, the guests had not eaten since Shabbat, because there was sweet meat for the "choice", the remains of something that floated in red sauce with vegetables and inedible hamburgers! When we were fried meat cook, but it was rubber! The table was crowned with a decanter of plain water, there were no other drinks at all. What is this, a hotel, or a cafeteria for the poor? The dishes are dirty, with the remnants of old food. The staff is rude! I was embarrassed in front of my guests.
As a result, food for the child and we had to buy after "lunch" "If you can call french fries with ketchup food!