Сервис никакой! No service!

We visited this institution in April 2011, lived for three weeks with me, my mother, two children, in the middle of the rest, my husband was added for a week. Rooms were chosen with a view of the pool, it was for a surcharge. Upon arrival at the room, they were shocked by the area of ​ ​ u200bu200bthe room and the sleeping places with which everything was lined up, the sofa present ("the corner for relaxation" in the description of the hotel) was laid out, the crib was absent, the medium-sized double bed seemed gigantic in this tiny room ! ! ! ! After some time, a representative of Luxtrevel deigned to call to ask if we were satisfied with the accommodation. Wishes and claims were expressed. Folding of an incomprehensible sofa was organized quite quickly, a crib was brought in, the area of ​ ​ ​ ​ the room was somewhat freed up. Previous speakers have already written about the remoteness of the beaches, I won’t repeat myself, I can only say that it was not very comfortable to travel with children back and forth. In the description of the hotel, 500 meters from the sea, in reality, these meters will be more. The sightseeing tour of Eilat was postponed THREE times by Luxtrevel for incomprehensible reasons (sometimes they waited 40 minutes for the driver in the hall, but he didn’t come, then it just didn’t work out) for reasons until the arrival of my husband, and when we had already examined everything ourselves, the tour sponsored by the diamond factory was still took place, but not for everyone, due to the lack of child seats, mother and little son did not go. The rest quickly drove around the outskirts of Eilat and rushed to the factory, where we purchased a ring with a good certified diamond, not expensive by Moscow standards. A sightseeing tour, in principle, is a deuce. With regards to an excursion to JERUSALEM, I advise you to think about it in advance. Since it costs $ 150 from a hotel guide !! ! Based on reviews, we found the One Tour company from home, ordered from them for $ 85 per person (2 times cheaper than the hotel one !! )
Food and cuisine in general is good. Quite varied, not boring, tasty and high quality.
. Pools. They have already been described. I would like to emphasize once again that the water is just ice cold. Given their depth, a maximum of 1.5 meters at the deepest, you draw conclusions that they are intended for bathing children. But even an adult is not able to withstand such a temperature. The description of the hotel says that the three pools are heated, LIE, heated only in a tiny jacuzzi. Again, the children's club "Kishkushim" indicated in the description of the hotel, or babysitting services, will suit your child only if he speaks, or at least understands Hebrew.

. Now the brightest impression: ROOM CLEANING. More precisely, her complete absence, or rather our room, since my husband lived in a separate room, everything was fine with him. In our country. . . They tried not to clean at all, gloomy, unfriendly, silent, black bodies in uniform, slowly loitering along the corridors, turned out to be Somali refugees. They did not understand either English, apparently not Jewish either. The rooms were "cleaned" only in the bathroom. It all came down to replacing towels and bottles of cosmetics, and they didn’t care what to put in, they could give out a dozen air conditioners and not a single shampoo. Vacuum cleaner - through the scandal, he just drove them on wheels along the corridor. Dusting is a HOLIDAY, also through scandal. If you were caught in the room, and you told them to come back later, there is no doubt - they will not be. In general, this was the main impression of visiting the Leonardo Club. A couple more cents. Internet - NO. There is Wi-Fi somewhere in the reception area, nothing more, we bought a SIM card for gprs Internet access, there are simply no other options. In general, I liked Israel, everything is European (except for Leonardo Club, but experts say that you don’t need to go to the Fattal network, but everything is fine in Isrotel), order, cleanliness, interesting nature, history.