Carbona - Самый лучший отель Хевиза Carbona - The best hotel in Heviz

We go to Carbona every year, often for the New Year holidays. After all, there is a huge pool covered with a dome and you can swim in winter. And there is a luxurious thermal bath.
Let's compare Carbona with a 5-star Lotus (where the ticket is much more expensive).
The location is better because in the very center. No need to go through forests and fields.
The treatment is excellent and you don't have to pay extra euros (for comparison:
Carbona - massage and mud wraps - 20 euros each. Lotus: - 28 euros each. )
In Carbone there is a procedure for stretching the spine in the pool!!!
Food - luxurious, varied. The cook is wonderful. Lotus has champagne for breakfast, but you can do without it. Near the Fit Hotel, but there are also a lot of "show-offs" as in Lotus. So ONLY CARBON. At the reception you say "guten tag and danke shen" and everyone is kind. And most importantly, there all day
Russian guide Natalya has been sitting for many, many years, she goes with tourists to see a doctor. We talked without her, because. older doctors know Russian.
And the contingent is right. The 1st review is surprising, what is the problem and why so much negativity ????
Regards, Tatiana