обманывают туристов в предоставлении разного уровня номеров deceiving tourists in providing different levels of rooms

Gentlemen! Never take tours in the company KALININGRAD-TOUR. They are deceivers and amateurs in their field. Send a guide. who are going on a trip for the first time - a pale young man with a burning look and who knows nothing. Moreover, when checking into the OPATIA hotel, we were given a room in the old building (where the restaurant is located) of this hotel. The room is dark, old, shabby, no fridge. no air conditioning, no balcony, the view is not clear where - some roofs with construction debris. That part of the hotel, which is located to the right of the reception, that is, in a newer building - everything is fine there in the room, and air conditioning, and spacious, and light, and a view of the park - in general, not bad. So I can't understand - how can tourists be accommodated in such diverse rooms? After all, everyone paid the same amount for the tour. Others were given a suite. Even before leaving, I warned them in the office that there were no jambs, because already acquaintances complained about them after a trip to Montenegro. It is useless - they talk beautifully, but do nothing. Especially since we were on our honeymoon. Who really amazed and pleased - so this is a guide in Croatia Zelka. All guides in Russia are a role model for how to work efficiently. It's a shame and a shame for Russia and Kaliningrad. Disgraceful!! !