They rob. Rats. Dirt. Smells like a toilet. Food is terrible. Service is rude

Written: 7 october 2019
Travel time: 27 september — 8 october 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 2.0
Food: 2.0
Amenities: 3.0
We've been robbed and we've got six more rooms with us! Quietly cleaned out in the middle of the night, without fuss, tossed everyone in front of the passport number and empty wallets. The thieves were clearly in no hurry: why? There is no security at the hotel, there is no one at the reception either, the gates are wide open. They rob every two weeks, the hotel does nothing, tries to dissuade you from going to the police. We called the tour operator Pegasus, they said: "Don't be nervous! Go to the beach, have a rest! You haven't been killed, have you? They'll kill you, then you'll complain. " They refused to move us. The hotel, meanwhile, continues to charge a separate fee for the keys to the safe in the rooms.
Rats run around the territory, devour carob fruits and table garbage. They get into the rooms.
The canteen is a canteen, not a buffet restaurant. The choice is disgusting, everything is the same, and the quality is worse every day. Of course, if you like noodles, rice and stale croissant crackers, and hair in food does not bother you, then you will not stay hungry. Come to the opening to push everyone with your elbows, otherwise there will not be enough plates, cutlery and food for everyone.

There is no soap and shampoo, but you can go to the reception every time for a roll of toilet paper. Cleaning every three days - except the day your room is cleaned. Then, of course, the cleaning lady will come by 8 in the morning to quickly wipe off all the fingers before the police arrive. Dirty towels are changed upon special request. You can wash your own floor with them!
The room stinks of sewage. Water does not drain into the drain, you take a shower in an ankle-deep puddle. The shower cubicle is right in the room, there are no hooks inside either, the privacy for a triple room is cranks. The toilet door does not close - well, why, all of them!
Walk to the beach for 7-10 minutes, on a steep descent. The hotel pool is beautiful, but the water is not running, the pumps are never turned on, and the water has not been drained once in 10 days. Such a group bath.
The bartender yelled at us when we tried to get water from the drinking water fountain. We are supposed to pay for all inclusive, but do we have to go buy water? Even if the tap water is not potable.
The next day, the same bartender yelled at the guest who was smoking on the terrace near the bar, spilled his coffee, took his things, behaved completely boorishly, under the pretext that smoking was not allowed here. At the same time, there are no “no smoking” signs, and the bartender himself smokes there.
Translated automatically from Russian. View original
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