Chose this hotel based on the positive reviews! Knowing that the side of the hotel overlooks the neighboring Axos hotel (a noisy cafe is open until the morning) and the road is very noisy, two weeks before the hotel administration was asked by letter for a quiet room. We got to the hotel due to a delay in departure for an hour, at 12.
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Chose this hotel based on the positive reviews!
Knowing that the side of the hotel overlooks the neighboring Axos hotel (a noisy cafe is open until the morning) and the road is very noisy, two weeks before the hotel administration was asked by letter for a quiet room.
We got to the hotel due to a delay in departure for an hour, at 12.30 at night, they immediately gave out the keys and the first shock, room 103 is one of the noisiest, under the windows of the Axos hotel!
On a request for relocation... refusal, everything is decided by the manager, it will be in the morning...
There is nowhere to go, tightly closed the windows and turned on the air conditioner (it is very hot in the room) and then the second surprise, the air conditioner does not work!
The beds were creaky and wobbly, the bathroom door handle was broken, the room was dirty!
We hardly waited for the morning, it was impossible to sleep in such heat, the manager came, told him about our problems (via Google translator) and heard the answer... we didn’t receive any letters about a quiet room, there were no other free rooms, we’ll fix the air conditioner, the bed and the door !
They went to the sea, slept on the beach, returned and found the picture: the room is being renovated with might and main. As a result: the beds and doors were slightly repaired, the air conditioner is beyond repair!
There are no other rooms (according to the manager).
We decided to write to the tour operator, demanding the replacement of the hotel!
Only after the Join up reaction, the manager announced that one room would be free the next day (despite the fact that there were 7 new settlements that day) and offered to spend the night in the manager’s room (his own), many would agree to such an offer? )
We asked for a fan and decided to stay in the room one more night.
After two nights in appalling conditions, we were moved to promo room 55, the closest to the road and the garbage can, but with working air conditioning, normal beds and much quieter! (this is the other side of the hotel, if you look at the entrance, on the left)
More about the minuses, there was never a cleaning!
HB food, breakfast the same every day, good coffee, tolerable. . .
Dinners every other time, a lot of dishes, but mostly dry salads and side dishes... a lot of peas, it is in almost everything! It was better not to take dinner, in taverns you can have a good dinner for 6-10 euros, much tastier.
The pool is wonderful, the sea stormed four out of seven days!
They did not even hear an apology from the hotel manager for spoiling two days of rest, to a request for a late check-out as compensation (departure 21.30)... refusal, only for money! Check-out from the room 11.00.
I do not recommend this hotel for a holiday!
Knowing that the side of the hotel overlooks the neighboring Axos hotel (a noisy cafe is open until the morning) and the road is very noisy, two weeks before the hotel administration was asked by letter for a quiet room.
We got to the hotel due to a delay in departure for an hour, at 12.30 at night, they immediately gave out the keys and the first shock, room 103 is one of the noisiest, under the windows of the Axos hotel!
On a request for relocation... refusal, everything is decided by the manager, it will be in the morning...
There is nowhere to go, tightly closed the windows and turned on the air conditioner (it is very hot in the room) and then the second surprise, the air conditioner does not work!
The beds were creaky and wobbly, the bathroom door handle was broken, the room was dirty!
We hardly waited for the morning, it was impossible to sleep in such heat, the manager came, told him about our problems (via Google translator) and heard the answer... we didn’t receive any letters about a quiet room, there were no other free rooms, we’ll fix the air conditioner, the bed and the door !
They went to the sea, slept on the beach, returned and found the picture: the room is being renovated with might and main. As a result: the beds and doors were slightly repaired, the air conditioner is beyond repair!
There are no other rooms (according to the manager).
We decided to write to the tour operator, demanding the replacement of the hotel!
Only after the Join up reaction, the manager announced that one room would be free the next day (despite the fact that there were 7 new settlements that day) and offered to spend the night in the manager’s room (his own), many would agree to such an offer? )
We asked for a fan and decided to stay in the room one more night.
After two nights in appalling conditions, we were moved to promo room 55, the closest to the road and the garbage can, but with working air conditioning, normal beds and much quieter! (this is the other side of the hotel, if you look at the entrance, on the left)
More about the minuses, there was never a cleaning!
HB food, breakfast the same every day, good coffee, tolerable. . .
Dinners every other time, a lot of dishes, but mostly dry salads and side dishes... a lot of peas, it is in almost everything! It was better not to take dinner, in taverns you can have a good dinner for 6-10 euros, much tastier.
The pool is wonderful, the sea stormed four out of seven days!
They did not even hear an apology from the hotel manager for spoiling two days of rest, to a request for a late check-out as compensation (departure 21.30)... refusal, only for money! Check-out from the room 11.00.
I do not recommend this hotel for a holiday!
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We went to Crete for the 5th time. Let me clarify right away: we love everything natural. Therefore, we build our choice as follows: convenient, tasty, inexpensive. The hotel is clean, the staff is friendly, happy to help. Settled immediately, the room took the standard. The room is comfortable and not cramped.
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We went to Crete for the 5th time. Let me clarify right away: we love everything natural. Therefore, we build our choice as follows: convenient, tasty, inexpensive. The hotel is clean, the staff is friendly, happy to help. Settled immediately, the room took the standard. The room is comfortable and not cramped. The balcony is big. Breakfast is European standard, no more, no less. The room was cleaned well, towels are changed every other day. The water in the pool is constantly updated. There are no complaints about the hotel. Of course, we were almost the only guests. The beach is a couple of meters of medium pebbles, then sand. The water is clean. The weather pleased. One day we were caught by five minutes of rain. We were completely wet, but we were walking along the beach in Rethymnon. Approximately 5 km. By the time they arrived, they were dry. And on the last day the siroka blew. But there was no stuffiness that happens in summer. There is a supermarket next to the hotel, where we got a lot of food on the first day (we were very hungry). Enough to the end. We love Crete because everything there is alive: the food, the sea, the cleanest air, the people are friendly, the beaches are beautiful, the fortresses are also natural, 2000 years old))). I recommend the hotel to the budget traveler.
Yes, I forgot. We always took excursions with an English-speaking group from Klados, they even began to give us discounts, but this time they took Spiridon. For an amateur. We didn’t like it. “Don’t sing, I don’t like amateur performances, ” Myagkov said in “the irony of fate. The guide is weak, I only liked the sertaki dance the driver danced. And one more thing. If you want a quality tour, take one, maximum two places. And when gallop, no impression remains.
Yes, I forgot. We always took excursions with an English-speaking group from Klados, they even began to give us discounts, but this time they took Spiridon. For an amateur. We didn’t like it. “Don’t sing, I don’t like amateur performances, ” Myagkov said in “the irony of fate. The guide is weak, I only liked the sertaki dance the driver danced. And one more thing. If you want a quality tour, take one, maximum two places. And when gallop, no impression remains.
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