DO NOT recommend this hotel

Written: 2 august 2013
Travel time: 11 july — 1 august 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 4.0
Food: 4.0
Amenities: 4.0
I hasten to share my fresh impressions about this hotel. . . We rested with two small children from 07/11/2013 to 08/1/2013.
I'll start from the very beginning. When the check-in took place, we with two received our cards went to the room, where a surprise awaited us. It turned out that the room that we were allocated at the time of our arrival was not empty. When I opened the door, I saw a naked man there! a man and a half-naked woman hiding in the bathroom. . . Children (Age: 1 year and 2 years old) misunderstanding run into the room. The man pushes them out and closes the door. After a long road it's just a shock! With Anastasia (the only Russian-speaking employee of the hotel), we managed to contact not the first attempt. We spent some time with the children weeping from fatigue in the corridor, after which we were let into the next room. Anastasia said on the phone that our number would soon be free and we could move there! This drove me completely into a frenzy! After my indignation, we were "allowed" to stay in the room where they let us in. The bonus in this situation was a large balcony, unlike our original room. But because of this situation, we had to wait a long time until they found a second playpen-cot for us (the fact that there were two children, of course, was notified when ordering the tour), we waited a long time until they brought us a card from our new room... In general, the first the impression was clouded.
Of course, the hotel is moderately shabby, you should not expect any chic and gloss here. The rooms are primitive, without any soundproofing. The contingent of vacationers is the middle class of the Greeks and "ours". The hotel is full of families with children of different ages and pensioners. The area is not big, but quite landscaped.

The food is quite specific, also without frills. But in principle, you can choose something if you wish. We had all inclusive, in our situation with small children it is not comfortable to go to restaurants. I want to mention the waitress Anfi!! ! Very nice woman, just the patroness of children! She always offered her services, just one look is enough for her to fit! Always found high chairs for us (of which there are not many). The rest of the bar-restaurant staff weren't very courteous. There may be a mountain of dirty dishes on the table, and the waiter lightly walks past. From sweets - eternal soufflé and jelly in different shapes and colors. Of the fruits... we found cherries, there were watermelon, melon, apples, apricots, nectarines, grapes, plums. Of the drinks in the full board, many different alcoholic drinks are included, not of the worst quality. But it is better to take them in their pure form, because. all my cocktail tests were crowned with absolute disappointment, very tasteless!
Internet coverage in the hotel is of very poor quality. There is almost none in the room, but there are interruptions in communication on the territory of the so-called restaurant.
As for the sea - it is very clean! Turquoise-blue, transparent even far from the coast. We found him very warm during all 3 weeks. The beach is of course an amateur... quite large pebbles. Walking hurts, uncomfortable hot. Children were urgently bought special slippers. The beach is moderately clean. Sun loungers and umbrellas are somehow tattered)), in general, not the most aesthetic appearance. As for towels, all our stay they had to be taken near the bar, and then, if possible, returned there. But in the last two days there was an innovation! I have never seen anything like this in a 4-5 star hotel. . . You need to get beach towels from the maid once every two days! That is, you run around all day like a "fool with a mortar" with these towels . . You dry them, carry them to the room, from the room, to the sea, to the pool, unless you wash them in between, although it’s up to someone how it turns out))) I do not envy those who fell into such a routine!
For children, as well as for adults, there is no entertainment... There is a children's stuffy room in the main building on the second floor, where you need to climb a steep staircase. There really works a very nice Armenian girl... unfortunately I don’t remember her name! But at a summer resort, you don’t want to sit in a stuffy closed space. There is no playground on the street, you have to go to the playground next to the hotel where there are a lot of local kids 8-10 years old who run and knock the kids down. In addition, it is practically not removed, a lot of garbage.
For adults every Tuesday they invite musicians - that's all. No animation.

And now I’ll tell you about the MOST IMPORTANT MINUS - THINGS ARE STEALED IN THE ROOMS! My nightgown was missing from my room! ))) It's just laughable! It's a personal thing! How? ! Yes, it was expensive, but still . . All valuables were in a mini-safe, but you won’t keep a shirt in a safe? Then the closet should be in the form of a safe! It's good that I organized myself and did not leave jewelry in the bathroom... It's scary to even think! I finally found out her absence on the last day, tk. I slept the last week in another and thought that that shirt was lying with other things. I had no idea to go through such things and keep track. I can’t even describe with what rudeness and frostbite Anastasia and the rest of the staff reacted to my statement. I spent the last evening running about this! I was told that this simply cannot be! I had to insist on a meeting with the authorities, we all went together and went through my things. After which they continued to deny everything. I was forced to call the police and make a statement. Of course, they didn’t find a shirt on the last evening, but the impressions of the hotel were completely ruined!
In addition, there were other outrageous cases! For example, a woman at the exit of a restaurant slipped on a puddle of water, which is simply impossible to see on white marble, and received a crack in her leg. As a result, she spent almost the entire vacation with a bandaged leg, periodically visiting the local hospital.
Therefore, I strongly do not recommend this hotel to you!
Translated automatically from Russian. View original
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