ATTENTION! think thrice before choosing this hotel. Kidalovo. Like all normal tourists, a room was booked through the Labyrinth travel company, it is the only company that has access to this hotel from Russia. Upon arrival at the hotel - at 09:00 in the morning with a one-year-old child, we are told that there is no check-in now and we will have to wait at the reception until 14:00.
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ATTENTION! think thrice before choosing this hotel. Kidalovo. Like all normal tourists, a room was booked through the Labyrinth travel company, it is the only company that has access to this hotel from Russia. Upon arrival at the hotel - at 09:00 in the morning with a one-year-old child, we are told that there is no check-in now and we will have to wait at the reception until 14:00. In anticipation of the rest, it is still tolerable. But after two hours, a guide from the Le Grand company comes up to us, who represents the Labyrinth - Valeria and reports that you see today at 01 at night she found out that free family rooms (which we booked and paid back in July) in the hotel on date of our arrival NO. Family room because the family went to rest: baby, father, mother and grandmother. Reaction: at first bewilderment, how so, then indignation, but you see the position of the tour agent, she sympathizes with you, translates your demand to stupid Greek girls who do not speak and understand Russian at the reception, who went to their back room and received instructions from the administrator that they to answer. Coming out like stupid parrots answered No have, no have. T. E. No Famili Ruum available. At the same time, they offered compensation in the form of a free car rental for a day (I’ll say this right away only on Saturday and Sunday when the working day is shortened in the city, and on Sunday everything is generally closed), a free dinner in a Greek restaurant (from where all the food is transferred from the usual " all inclusive" and simply beautifully portioned), and something else, but not material compensation. On our demand that the administrator come out and talk to us, those at the reception said that he did not want to talk to us. . . I understand simple English words. . . All communication takes place through the guide, who also turns to Us and says that they do not have rooms, explains something for a long time that someone bought our rooms, in general, brings any blizzard that should not interest us at all. As a result, sitting at the reception, scandal, crying of a one-year-old child from fatigue in no way interests anyone (sit at least all 13 days and nights) we are provided with a standard. According to the guide until Saturday (that is, 4 days of paid Family Room) Standard is a separate conversation. This hotel has different standards. Where we were settled is a basement (below ground level) rectangular room, where there is one small window, a room resting against a place for washing, from where there is a door, a poorly closing and not locking shower and toilet, in which there is a constant rotten smell of sewerage, a drain in the floor from - For this sealed with tape. I write without exaggeration. there are photos of all this nightmare. Since in order to come on this journey in Moscow I had to get up at 01 am, I had no strength to go to war again at 18:00. In the indicated room, a husband, wife, child 1 year old slept on the same bed and in a cot attached to her, the wife's mother (mother-in-law) This room corresponds to 2 stars of the hotel. We rested in the Three Stars in Cyprus and the rooms were three times better. But the day ended on a final note: When we asked for a baby bath, they brought us a basin the size of a square sink in our hotel room. Patience came to an end, I wanted to move this basin in my head to the one who brought it, with a swear word, he was returned to the reception. Apparently the Russian mat is more understandable for the Greeks, since when we were already sleeping at 01 am, they brought some kind of bath and apologized. The next day, we went to demand relocation from this (as Scot Room was told) sorry for my English and we were granted what they call it as EXTENDED standard. In my opinion, this is the usual standard in which an extra bed for the mother-in-law. This room meets the standard (but no more) of a 3-4 star hotel, depending on further service. There are NO bathtubs inside the rooms as it is written in the description of the hotel NO!!!!!!!!!!!!!!!!!!!!!!!! ! Everywhere shower. Although there are Family Room 2 bedroom rooms, Russian vacationers who paid for the specified room also lived in the standard and did not manage to see this "beauty". Maybe there is a bathroom. These details may not be of interest to young couples, but families with children reading this review should keep in mind. It's Saturday. We were moved to Family Room. The room is good, two rooms (as well as we paid for) it is located above the Italian restaurant in the central part of the hotel, but when evening came we realized that, again, Family room Family room is different. The hood of the restaurant is buzzing so that the walls are shaking, and since the evening is the height of gatherings, then until 23-23.30 your attention will be provided by the sounds of dishes, baking sheets, faces - mostly Italians eating pizza and the most unpleasant thing is the warm floor all night, because under the room number 2 of our room, where we slept, there was a kitchen. It was very stuffy, there was air conditioning, but it worked when the balcony door of room No. 1 was closed, where it was cooler and you could sleep at night with the balcony open. The end of the story. At the end of our stay at the hotel, we began to demand a certificate or any letter saying that we lived 4 days in a lower category room for subsequent compensation. Valeria - the guide of the specified hotel, fed us breakfast until the penultimate day (the last day of departure from the hotel at 07 am, Valeria will not be there yet). When the paper was ready, I thanked the teachers at the school for basic English!!!!!!!!!!!!!!!!!!! ! The text contained information about . on . . we lived in a lower category room, but further in the text it was stated that we were offered compensation, listing everything, but the last two lines sounded like this: this agreement between the hotel and the vacationer says that the vacationer has no complaints about the quality of the hotel and tour operator!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ! I say, I have a claim, change these lines or delete them, Valeria showed herself from the worst side here, standing on the side of the hotel and convincing me that they won’t change anything, that if I don’t sign this and they won’t sign another I don't get help. After long disputes (I won’t retell their details), in the place of my signature I wrote in English that I disagree with the information presented and signed, after which I handed it to the girls at the reception so that they would sign in their room where they should be the signature, to which they began to refuse to sign, Valeria willingly translated their refusal to me, with the words that she explained to me such an outcome. As a result, these two copies, with my disagreement, were signed by the hotel administrator, but when I asked Valeria to put her signature in the Witness column - a witness - she said that she would not sign, that she was a representative of Le Grant, and not the Labyrinth, and was not authorized to sign papers issued by the hotel. What is really good in the hotel is the food (although the promised baby food is at level 3), and I want to pay tribute to the guys from the SALYUT CLUB! Children with them - HOLIDAY. They give their best, at 09 am they are already inviting them to some children's event at the dining room, all day 6 people from this club conduct various and interesting programs for children and adults, music competitions. For which many thanks to them, with their work they raised the rating of the hotel in the "Entertainment" section by 5 points. In general, children who do not understand the points described above are really very good there. Dear fellow citizens, think before linking your vacation with this hotel and the company Labyrinth-Le Grand!!!!!! ! At the moment, I am making a claim to the travel company for compensation for the downgraded room category and will also think about a lawsuit for moral damages.
Review from — vOtpusk.ru
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I often read in the forums the topic of why people go to rest in the same place, I just thought about it. Yes, there are places where I would return again. Why? In order not to think about whether it will be good, but to know what will happen. Sometimes it's more important than new experiences. Here is the island of Kos and its coast in the area of Marmari, Mastichari, Tigaki led me to these thoughts months after the trip.
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I often read in the forums the topic of why people go to rest in the same place, I just thought about it. Yes, there are places where I would return again. Why? In order not to think about whether it will be good, but to know what will happen. Sometimes it's more important than new experiences. Here is the island of Kos and its coast in the area of Marmari, Mastichari, Tigaki led me to these thoughts months after the trip. Blue water and sand, waves, sails on the sea, the rural landscape around and the spacious green area of the Marmari Beach Hotel with stone-lined paths often come to my mind now. In general, Marmari Beach is a family hotel, and there are really many families with children who are entertained by the animators of the Salut club (although they entertain adults too). But there is no noise-din, apparently sufficient space affects. Cozy small rooms. Friendly staff, serving fruits from the hotel trees))) and advising how to get there. Mosquito nets on windows. Bus stop nearby. Oh, and a gorgeous beach. These are pluses. Of the minuses - a strong predominance of pasta, especially at lunch, and all inclusive is not unlimited, there is a tavern for a fee, all foreign drinks, cocktails - are paid separately.
Of the details, at the reception they issue cards by which you will be identified at lunch and on the beach (they check whether the hotel guests have taken a sunbed), towels are similarly issued. Wi-Fi at the reception and unfortunately does not reach the terrace, it only catches indoors. There are restaurants around, the city of Kos is not long and it is convenient to leave by bus in the evenings.
Of the details, at the reception they issue cards by which you will be identified at lunch and on the beach (they check whether the hotel guests have taken a sunbed), towels are similarly issued. Wi-Fi at the reception and unfortunately does not reach the terrace, it only catches indoors. There are restaurants around, the city of Kos is not long and it is convenient to leave by bus in the evenings.
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• 4
We rested in early June with kids - 10 months and 2 years old. I liked it very much: the room has all the conditions - baby cots, high chairs, an unlimited number of sheets and towels. Cleaning is daily and thorough. The sea and the beach - also 5. Beginning of June - the sea is warm, sand. There are enough sun loungers for everyone, no one takes them.
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We rested in early June with kids - 10 months and 2 years old. I liked it very much: the room has all the conditions - baby cots, high chairs, an unlimited number of sheets and towels. Cleaning is daily and thorough. The sea and the beach - also 5. Beginning of June - the sea is warm, sand. There are enough sun loungers for everyone, no one takes them. On the territory - the club "Salute" - the kids are engaged all day long. Well, it's too early for us. Loses power. The staff is friendly. As for the Kamaras - we met them in Tunisia and Spain and Turkey - and in respectable hotels. But I think that this is not a problem - now there are many means of combating these insects.
Review from — vOtpusk.ru
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The hotel is located in the fishing village of Marmaris.... This is how his description begins. Nothing about the hotel itself. And, perhaps, we should start like this: In the middle of the plain, on a beautiful coast with amazing sand, the territory of this garden hotel extends. Trees grow all around among the houses with numbers.
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The hotel is located in the fishing village of Marmaris.... This is how his description begins. Nothing about the hotel itself. And, perhaps, we should start like this: In the middle of the plain, on a beautiful coast with amazing sand, the territory of this garden hotel extends. Trees grow all around among the houses with numbers. Even on the beach palm trees grow and between them there are sun loungers with umbrellas. In the room of the joys of life - a canopy over the beds. Mosquitoes are on the rise this year. I didn’t open the window, but from those that fell - I hid under the canopy - it helps a lot. To make it pleasant to return to the room, instead of a key for electricity, we insert a piece of paper and leave the air conditioner on. We arrive at the restaurant at the opening. And then I came somehow already before closing - I had to wait until after they had eaten the old tablecloth would be replaced, the appliances would be changed - although the waiters quickly do this. Animation deserves a special mention. German, Italian - I don't understand them. All the same, they are tuned to their national. For Russians, there is the Salyut club. I already rested with Salyut last year in another hotel. So now I chose Salute. Girls and guys MO-LOD-TSY !!!! ! A big hello to them. In the midday heat, you want to hide away from the sun. And in the evening we were waiting for performances, games, a disco. Both children's and adult games are equally interesting. And the Salutov guys are preparing for them when everyone has already gone to bed, working like bees. Big big hello to them. It's fun to watch how the children, seeing someone from Salyut, rush in a flock to say hello in a friendly way and play at the same time. This is during lunch or dinner breaks.
Review from — vOtpusk.ru
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